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Renewal, Trick Or Treat? Hopefully Not A Trick!
Not impressed with the Bit Defender renewal system. Your busy at your PC, suddenly you see a flashed screen saying you have only 3 days to renew your subscription to save £34.96, you have two choices, stop and lose track of what you’re doing and renew then and there, or close the flash and hope you can renew later for the…
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Cant Install New Total Security
try to install new total security today and get bdagent error and also c:\program files\bitdefender\pmbxinst.dll is not a valid win 32 application and also says the application was unable to start correctly (0xc00007b) message tried the uninstall and had x by tools all ticks on other files
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Uninstall Of Bitdefender Does Not Remove Bitdefender Wallet Addon For Internet Explorer 11
Hi, Having had many issues with Bitdefenders scan since recent updates (Full Scan will stop on a random file and not progress any further, today it was stuck at 99% scan and never finished), I attempted to uninstall Bitdefender, everything was removed apart from the Bitdefender Wallet in Internet Explorer 11, can anyone…
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2014 Total Security Won't Install
I thought I had it installed on one computer but it said cannot turn on on access scanning so I tried to repair the installation, for two days it says 50% installed and will not allow me to do anything, including delete and reinstall. It is not listed in start menu, it will not uninstall, reinstall or delete. The second…
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Bd Av+ 2013 To Bd Av+ 2014 Upgrade Nightmare
OK, so I'm running Win7 Ultimate x64. I had Bitdefender AV + 2013 installed along with McAfee Online Backup and Outpost Firewall Pro 7.x. Everything played really nice together. Well I was getting a notice about a nice discount for an early renewal for my BD AV product so I decided to pull the trigger and also upgrade to…
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Bitdefender 2014 Instal Problem,
Hi, I've bought a key for the 2014 bitdefender total, as I did not have any antivirus. When I tried installing it, it hits an error that says in short Bitdefender cannot uninstall mcafee, I had mcafee on this laptop when I bought it new it came on it, never used it. I cannot uninstall mcafee, impossible those rats just put…
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Installer Wont Run
Hi, Ive downloaded 2014 total security, trying to open the file it just hangs saying its trying to unpack the file. I have downloaded uninstall tool, uninstalled other software as advised on bit defender website however same issue continues. Ive also used the tool to post a file logging the issue however Im still to…
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Unable To Get Installer Open
i uninstalled my advast antivrus so i could install my bitdefender but it says its downloading the installer and right when it gets to 100% it closes and nothing happens, i had it open once but i lost internet connection and messed everything up, i used the new but defender uninstall tool and i still cant get the installer…
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Cannot Install Bis64 2014
HI I had uninstalled Bitdefender in early October because of windows 8.1.I tried last night to install BIS 2014 on my windows 8.1 machine .It was not successful twice is an understatement. I install it ,it goes all well ,but when opening bitdefender to go to dashboard or settings I get a B and that is it.This has happened…
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[guide] Install - Internet Connection Is Required Error
Hello, If any of you ran into this issue while trying to install Bitdefender using the small downloader, please follow the steps below in order to make it work: The issue is that many launchers/updaters run their connection through Internet Explorer, and since it's such a "good" browser, it has some security check-ups…
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Total Security 2014 Fa-ir/en-us ?
Please Help I need Total Security 2014 "fa-ir/en-us" x86-x64 Thanks
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Installation Of The New Total Security
Hi All - this is my first post in the forum, hope i will get an answer for my problem. I have been using bitdefender (BD) antivirus for a year and found it very efficient. i decided yesterday to upgrade to the the Total Security and purchased a key from BD website. i received the key through email with installation…
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Windows 7 Install Hanging On New Machine
I just built an Intel i7 with a Sabertooth moboard. New Seagate 1T harddrive. Windows 7 64bit loaded OK and everything seems to work. I downloaded Total Security and the installer hangs up where it says scanning 1% Downloading 0% and Installing 0%. No error messages or anything. I let it set there for an hour with no…
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Registration Not Completed
When I attempted to register my newly purchased and installed 3-user Bitdefender Antivirus Plus 2014 in XP, I received the message, "Registration was not completed because this PC is not connected to the Internet ...." This seemed odd because all other Internet accessing programs (e.g., Google Chrome) were functioning…
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Where Can I Find The Latest Build Numbers
I know what the build number of my Internet Security is - but I don't know if this is the latest build number. Is there anywhere on your website or forum that i can find a list of the latest builds? thank you
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Windows 8.1 Install
Hello there. Just a quick question and I figured I would go right to the source. I am fairly new to Bitdefender as the 2014 year is my first using it. I'm a long time user of Kaspersky and Webroot.After having used Bitdefender TS I fell in love with it. My wife is a novice web designer,and BD runs flawlessly on her win7…
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Activation Code Included In This Package?
I have found this Bitdefender Total Security package for an unlimited amount of devices: http://www.bol.com/nl/p/bitdefender-total-...200000018512132 The problem is, this comes with a CD/DVD to install it. Can anyone tell me if such packages contain an activation code, so I can install this Bitedefender Total Security on…
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Unknown Exception During Installation
During the installation of BitDefender Security Software , an error message 'The exception Unknown software exception (0xc0000417 ) occurred in the application at location (0xda9e1960 ) ' repeatedly occurred. If it is my PC problem, pl help me to resolve this error. I already have removed all the existing other virus…
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Is 2014 Upgrade
Hi, I have a retail(CD) version of IS 2013 with license key (not installed) and was wondering if I could install IS 2014 and use the 2013 licence to activate it - or would I have to install and activate the 2013 version first?
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Bitdefender 2014
Hello All. I have never used Bitdefender (been a Norton girl). I would like to purchase and install Bitdefender Total Security 2014, but am having trouble finding it. All I am finding is 2013 and then an option to upgrade; or a free version of 2014. I want the purchased version since I am using it for business. I have…
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Installer Crashed ...
i have same problem with installing antivirus x 64 offline edition on windows 8 x 64 . at 34% scan the installer crash with this error :
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Poor Clean-up
Dear Bitdefender(s), Following the troubles I have had with your products I have uninstalled on this Win8 Pro (x64) machine. Doing some housekeeping I notice that the Software Environment is left 'dirty' after doing a complete uninstall/removal using your own uninstaller as well as the 'New Bitdefender Uninstall Tool' and…
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Upgrade From 2013 To New Bd
Should I do a clean uninstall of BD 2013 before upgrading to the new BD? What is the best procedure to prevent problems?
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Windows 8 Stuck At Reboot After Bitdefender Install
Hi, I have installed Bitdefender TS on a Laptop and after successful installation I rebooted and the Laptop gets stuck on the Windows 8 boot screen (i.e. the circle of dots). The login screen never appears. Windows recovery then kicks in and goes back to a restore point (that I made before installing Bitdefender) and all…
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What If Computer Crashes. Will I Be Able To Install Bitdefender Again
If the computer crashes then in that case the bitdefender has not been deactivated from the PC. Then will i be able to install bitdefender on new installation.
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Bitdefender Won't Install
I bought bitdefender today and every time I try to install it to my laptop an error occurs. It says that the scan only gets to about 1% and then an error pops up. I tried to turn off my firewall and a bunch of others things that the website told me to do and none of them worked. I have windows 8. How do I get it to install?
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Can't Uninstall Internet Security To Install Total Security.
Well, the title and description says it all... For some reason, I can't uninstall the Internet Security package to install the Total Security package because of the sqlite3.dll file that I'm missing. The solution on screen says that there is a bdagent.exe system error and that I should try re-installing the program to fix…
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Problem With The Installation Internet Security
helloo! when i go to install bd internet security 2014 i take the next message: installer.exe. Application Error : The exception unknown software exception (0xc0000417) occurred in the application at location 0xefbf0760. Click on OK to terminate the program. what can i do for this problem. thanxs!
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Bdfwfpf.sys Crashes When Certain Drivers Are Loaded, The Bdfwfpf.sys Driver Crashes When Certain Dri
Hi Whenever I want to install Bitdefender Internet or Total security on my Win 7, in the middle of installation the Blue screen appears and says; Bdfwfpf.sys Crashes When Certain Drivers Are Loaded, The BdfWfpf.sys driver crashes when certain drivers are loaded Where is problem?
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[won't fix] Bitdefender Incompatible With Asus Motherboard Software
Hi, Having issues with trying to install BTS on my windows 8 64 bit pc. It freezes almost immediately upon attempting to install and I get an error message stating "Clock Watchdog Timeout" which is another way of saying BSOD. My system is a new build so has no other anti virus etc installed. I have tried installing via the…