Firewall — Expert Community

Bitdefender Firewall is Blocking Windows VPN connection

Jerid421 — Mon, 25 Jan 2021 19:19:43 +0000

Ever since I installed Bitdefender on my machine, my VPN connection (created in Windows, not a 3rd Party VPN application) has not been allowed to connect. I can't figure out how to whitelist it in the firewall. I have searched the internet and it always says to AddRule>Browse and then choose the "VPN application" executable file. But this VPN connection is not through an application. This is my wife's work VPN that she wants to connect to and there is no client installed. It is a VPN connection set up inside of Windows, so I don't know which file to choose when I get to the Browse portion of the AddRule.

Bitdefender Slows Itunes Downloads

RichardH — Sat, 01 Mar 2014 04:11:11 +0000

I have a 200 MB connection I usually download very quickly. On iTunes, it can take several hours to charge 20 or 30 MB.

If I disable the firewall, antivirus and privacy control, it changes nothing. But if I prevent BitDefender services to work (which is very easy to do), iTunes starts to download very quickly. If BitDefender manages to reestablish its services, iTunes starts again to download slowly.

I authorized iTunes, the program Apple update, Bonjour and all Apple programs that I could find for the firewall. I even excluded the iTunes program and update of the AV, it changes nothing: I must stop BD services if I want that iTunes download at a normal speed.

Thanks for your help !

Richard

[solved] Bdfndisf6.sys Blue Screen

Bulletbling — Thu, 22 Aug 2013 20:25:23 +0000

I keep getting a blue screen of death every once in awhile on my desktop computer with Windows 7 x64 and my laptop less often with Windows 8 x64 with the most recent being on my laptop. I don't have any security software on my computer and have disabled ipv6 as recommended somewhere. Tell me what I need to send you.

Thanks.

[solved] Bandwidth Constantly And Massively Used After I Go On Flash Vid Sites. 2014, B

ChevChelios — Thu, 27 Jun 2013 14:07:23 +0000

Please fix this issue. I have limited internet and this bandwith usage is too large for me. This is link to old topic: http://forum.bitdefender.com/index.php?showtopic=42438 Also Speedtest Not work properly. Maybe someone finally fix this problem. People who have limited internet is a BIG problem. I will be grateful for help

Firewall Blocking Steam

ericoabs — Wed, 01 Jan 2014 00:45:45 +0000

Hi, some days ago after a steam update the Bitdefender firewall have blocked steam and i cannot connect into it unless i turn off my firewall, i would like to ask for some help on what should i do to solve this problem.

How Do I Block Specific Ports?

Fubar2Niner — Mon, 28 Sep 2015 14:37:18 +0000

Hi all

Is it possible to block specific ports in BD firewall? I know how to block apps, ip's etc. but can find no way of inputting a specific port number or range.

Any and all help much appreciated.

Best regards.

Fubar

Firewall Greyed Out

moby66 — Mon, 21 Sep 2015 20:46:08 +0000

Hello

Upon upgrading to Windows 10 [64bit] I keep getting the message that Windows Firewall is disabled. Upon checking Bitdefender Antivirus Plus control Panel, I notice that the Firewall indicator is greyed out.

How do I turn Firewall on?

Thanks.

Firewall Suddenly Blocking Apps

Niveek — Sat, 30 May 2015 17:13:18 +0000

Hello,

My name is Kevin (hence Niveek, which is my name backwords and an extra "e") I can't submit a support ticket due whatever reason, nor can I logg in at MyBitdefender, and since I'm not pleased with the support ticket system of bitdefender (getting responses without any solutions*.. Irrelevant answers and stuff..): I'm trying to search for help this way.

(I've always run Total security 2014 but am now upgrading to 2015 to see if it fixes anything)

I've been having issues with my firewall for a while now. First it was "Steam" who got shut off my internet, now it is "League of Legends".

My firewall seems to block everything that I was being able to play before and I find it unacceptable.. I added everything there was to add to my exceptions of both my Bitdefender Firewall and my windows firewall but no results. I googled for a solution but nothing seems to work.

Now I also noticed my bitdefender keeps going to autopilot if I close it to my tray, perhaps this is the reason? I tried starting total security as admin and changing it to user profile but it keeps switching back...

Even though I have 450+ days remaining on my account I am considering to remove bitdefender since it does more harm than good.

*description why I'm not pleased:

I had a problem with my bitdefender telling me I should register my account but never received an email to do so.. the only reply I got was:

"Thank you for your interest in our Bitdefender solutions.

Please note that we have checked your license key and we would like to inform you that we have a dedicated support line for your specific situation:

http://www.bitdefender.fr/site/Main/nousContacter/

Also, please note that your account has not been activated and you shouldn't receive this notification anymore"

Which brings me to the french support system.. And I'm not french.. But as told the notification wasn't received after this. (no e-mail ever came to register my account either.) When I replied and asked why he told me that my account wasn't activated while my support ticket was about activating it.. They told me:

"Please note that we have checked your license key and we would like to inform you that we have a dedicated support line for your specific situation:

http://www.bitdefender.fr/site/Main/nousContacter/

Kevin, should you require further assistance from us do not hesitate to ask."

So they're totally avoiding my questions.

Bluestacks Doesn't Work After Installing Bitdefender Is 2015

Josy — Sun, 16 Nov 2014 13:49:47 +0000

I'm using Bitdefender IS 2015 - Version: 18.17.0.1227, Engine 7.57785

After this problem has persisted at least since April 2013, (http://forum.bitdefender.com/index.php?showtopic=44171), Could Bitdefender's Customer Service report to the developers in order to resolve this issue?

I want to use BlueStacks as before.

Although I put BlueStacks as a clear rule within Bitdefender's Firewall, BlueStacks fails to start.

I hope you are able to get this problem solved, otherwise, I look forward to some competitors Internet Security software.

Please find the answer of BlueStacks attached:

///

BlueStacks FAQ Admin (BlueStacks Support)

Nov 16 09:01

Hi Josy

Thank you for using BlueStacks. I am sorry to learn that you are experiencing this issue.

Our company had reached out to BitDefender in the past for resolving this issue in their product. However, we have not seen any progress on that front. Here's a thread from the BitDefender forum that may help you

http://forum.bitdefender.com/index.php?showtopic=44171

Please do let me know if I can be of any further help.

Regards,

BlueStacks Support

Blue Screen While Using Uttorent Or Qbittorent

Bitdefender. — Sat, 25 Apr 2015 11:15:48 +0000

Hi,

I am randomly getting this BSOD while using Utorrent or qbittorent.

Technical Information

0x000000c5 (0x00000000FFFFFFFF,0x0000000000000002, 0x00000000000000xFFFFF800031B09CC)

fffff880`0d64c798 fffff880`04e015d7Unable to load image \??\c:\program files\common files\bitdefender\bitdefender firewall\bdfndisf6.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for bdfndisf6.sys

*** ERROR: Module load completed but symbols could not be loaded for bdfndisf6.sys

bdfndisf6+0x15d7

Please help me.

Thank you.

Unable To Use Hp Officejet Pro 8600 Scanner When Firewall Is On

bazgrant — Thu, 26 Jun 2014 07:26:04 +0000

When the firewall is active I am unable to use the HP scanning utility for my HP Officejet Pro 8600. I have tried adding many .exe's from the HP > Bin folder to the allowed list in the firewall but I still have to disable the firewall for it to even start scanning. It is connected via ethernet to my router, as is the laptop I am trying to scan from. I get the error shown in the attachment. Can anybody help please?

Database Diagram Soft With Windows 8 Security

jordanlisseu — Wed, 04 Mar 2015 10:21:55 +0000

Hi,

I'm getting issues using my SQL diagramming tool (sql workbench) on windows 8. Last week I got blocked 3 times and I couldn't figure out why, I had to stop designing my diagrams.

Does anyone know a good SQL tool on Windows? My computer is highly secured because of my company policy (IT service company). I'm very limited with installations

Thanks,

Jordan

Epson Workforce 845 Exclusion

CWBillow — Fri, 19 Dec 2014 15:52:03 +0000

What is the IP (?) address for an Epson Workforce 845 so that I can add it to the adapter rules? Had it once, but cannot find the numbers now.

Help?

Chuck Billow

Different Command Options Of Same .exe Result In Firewall Blocking...

bitter150 — Fri, 21 Nov 2014 05:41:09 +0000

There is an annoying behaviour while connecting for example to GPG key servers with BDIS-2014 firewall is turned ON in Paranoid mode.

gpgkeys_hkp.exe is used for connecting to OpenPgp key servers, some options differ while each request (-o "X:\tempin.txt").

So if request is allowed and stored in BD firewall, on next attempt with changed options firewall blocks this new request...

How to configure BD firewall rule for these differing options?

gpgkeys_hkp.exe internet access should be allowed with all the differing options attached, pls look at screenshots.

Thx for help, best regards!

No Internet Connection In Browsers With Firewall Enabled

NobleUplift — Sat, 08 Nov 2014 15:13:04 +0000

Alright, if I have the firewall enabled on BitDefender, it blocks all websites on Internet Explorer, Mozilla Firefox, and Google Chrome. I:

Have Manage adapters at Trusted / Stealth mode Off / Generic On.
Have all three browsers added as allowed in Application settings.
Have my router's IP added in Adapter rules / Add Zone.

I can also receive packets in Command Prompt from ping www.google.com and other DNS pings, as well as ping my router. How do I fix the firewall?

Why Does Bitdefender Feel The Need To Change My Settings?

XiRw — Thu, 25 Sep 2014 23:39:12 +0000

Im in User Mode and under Manage Adapters, no matter what setting I choose it decides to change to random settings. Same goes with monitor wifi connections.. I'd really like to meet the guy working at Bitdefender who thought all of these bugs were acceptable enough to be released, ignored, and never fixed for the public.

This is why nobody likes Bitdefender support.

Firewall Blocking Problems

pedallas — Tue, 30 Jul 2013 00:17:01 +0000

After I updated to the latest version of Internet Security 2013 the firewall began blocking all my printer functions and back up & recovery functions. Hitting "Allow" didn't help and setting up Application Rules made no difference. I contacted technical support. It's now been more than 48 hrs and I've heard nothing. Anyone have any suggestions?

Firefall Autoturning Itself On

wazzup — Tue, 17 Jun 2014 16:34:18 +0000

I am running in user mode and have choosed to use the the inbuilt windows firewall instead of bd's firewall so i have disabled it. Despite that it turns itself on everytime i reboot the computer for the last couple of weeks.

It never done so before.

Connecting Xbox360 To Pc

Jcartwright — Thu, 28 Aug 2014 22:25:56 +0000

Before I had Bitdefender Total Security 2014 my Xbox 360 was able to communicate with my computer. After installation the xbox no longer see's my computer at all. I've been able to narrow it down that it's the firewall blocking it but I am unsure of how to add the Xbox to the whitelist.

Blocked A Java Application, Now I Can't Unblock It!

soopytwist — Sun, 17 Aug 2014 10:25:25 +0000

I occasionally used a Youtube video down-loader for saving movie trailers to a USB stick that I then plugged into my family's television for viewing. It's something everyone enjoys, a little like having our own cinema trailers. It works via Java ****** and each time I've used it BitDefender has asked me to allow it or block and continue to block. Recently I accidentally clicked "block and continue to block" and now the ****** doesn't work.

How to unblock the java ****** that BitDefender is blocking? I've already long ago verified that the ****** it safe I just wish I'd clicked on allow permanently when I had the chance.

Bdis And A 3rd Party Firewall

jdd — Fri, 22 Aug 2014 22:01:21 +0000

i have BDIS 2014. Is there a firewall that will work with this product?

Thanks

Win 7 Homegroup Issues

mayurji1 — Thu, 14 Aug 2014 20:57:51 +0000

I have two Windows 7 machines (both desktop, hardwired to the LAN). Settings are to "HOME" network.

Bitdefender 2014 installed on both ... and homegroup works great. Can connect into the homegroup and access files, etc.

Now, if the secondary machine (one connecting into the homegroup) does not have BD2014... and with the primary machine (where homegroup was created) still having BD 2014, the second machine cannot access the homegroup files. Homegroup is recognized, but files can't be accessed.

Any help?

Thanks

Lost All Application Rules In My Bitdefender Firewall Settings

trinaz — Mon, 11 Aug 2014 17:45:19 +0000

Attached is a jpg of my current Firewall Rules/Application rules that is again empty...I had dozens of rules here previously...and just before this post I added 5 new rules...but they also are gone ? on system restart...my app rules is again empty in Bitdefender...

Anyone know what's going on...and also where these 'rules' are stored in Bitdefender IS2014 ? I do have backups via Acronis tibs .

Thanks..TiminAz

Allowing Or Blocking Applications

danman10 — Sat, 26 Jul 2014 16:47:23 +0000

Having updated to internet security 2014 from 2013 I see no alerts regarding allowing or blocking applications. Bitdefender is allowing everything. I want to be able to choose what to allow and block so please tell me where this option has gone?

Wake On Lan And Network Adapter Rules

heyricardo — Sat, 26 Jul 2014 05:53:41 +0000

I'd like to know whether it could happen that when a pc is sleeping, and a magic packet is delivered to the network card the firewall, or more specifically "network adapters rules" may prevent the *sleeping* pc to wake up (would it be unwanted behavior?).

I am using BIS 2014.

Access To Modem\router

rchar — Fri, 01 Aug 2014 11:02:13 +0000

Hi,

Ive just installed bitdefender plus 2014, i am not able to log in to the modem web server (192.168.1.1), i get the following message "Protected Object Username or Password error", i did not have this problem earlier, how do i fix this?

thanx in advance

Steam And Other Firewall Problems, Firewall is behaving .. erratic?

comrade4047 — Fri, 30 Aug 2013 15:14:13 +0000

Same problem. Steam and Origin can't login until i turn firewall off.

I added firewall rules for both steam.exe and origin.exe but it did not work.

Bitdefender Total Security - Build: 17.16.0.729

I Am F**** Sick Of This Firewall

ethernity4ever — Sat, 12 Jul 2014 12:08:38 +0000

I am SICK of getting Disconects, not geting server lists, uploads failing, downloads getting stoped because of this FIREWALL in the 2014 version.

I added the programs to the list, they have full access yet i keep getting disconects in League of legends, Steam, Star wars the old republic, adobe dreamweaver.

I have to turn off my firewall module every single time i want to play thouse games or upload a god ###### site.

Is there a way to get a refund for the purchase i made because simply put, Bitdefender went to ######. they were the best now they are the worst.

And dont give me that Common user excuse, Add a function for expert users or get yourself another job. I want to be able to controll my computer not constantly be annoyed by it.

Outlook 2013 Being Blocked By Firewall

stewartnightingale — Thu, 21 Nov 2013 16:20:59 +0000

Hi there,

I'm running the new Bitdefender Total Security.

I've had on-going issues with Outlook failing to connect to Exchange Online.

I'm running Windows 8.1 64-bit, MS Outlook 2013 32-bit and my emails are hosted in the Office 365 environment.

Just got an email from the support team advising me that MS Outlook 2013 is not currently supported, but was just wondering if there are any firewall rules people can suggest to try address the issue.

Issue is Outlook fails to connect Microsoft Exchange, while the Firewall is on. I've disabled the Anti-Spam feature, as Microsoft does this already.

With the Firewall off Outlook connects and run's fine. With it on, it constantly fails to connect to Exchange.

I've added the Outlook Application to the Firewall for exceptions. I followed a guide (Sorry don't have link) which advised to uninstall Outlook and Reinstall while Bitdefender is running, still no help.

Any assistance or advice would be greatly appreciated.

Regards,

Stewart

Bitdefender Blocking Server 2012 Essentials R2 Connector

tekguru — Sat, 19 Oct 2013 07:59:16 +0000

Is anyone using Bitdefender on a Windows 8.1 OS (x64) PC and linking it to Server 2012 Essentials R2?

If so does anyone know how to allow the connector through the firewall to allow a backup to take place?

No matter what I do the backup will stop unless I turn off the firewall completely?

I've tried all the options I can see but alas nothing makes and difference.

I'm on my 30 day trial at the moment and this is the last issue I need to resolve before going ahead with purchasing licenses for all the household PCs.

Any / all assistance woudl be appreciated.