-
Hide Extensions For Known Files
Hello Exactly one year ago I posted a topic with an issue : http://forum.bitdefender.com/index.php?showtopic=44245&hl= But my issue didn't solve ! and when I was searching on this forum , I found interesting results ! This issue was reported on 2011 but since then no one , for god's sake , NO ONE in the team of Bitdefender…
-
Pc Slow At Startup !
Hi, New user to Bitdefender 2014 Internet Security (have 9 month promotional trial). Have installed BD and everything seems fine except after switching pc on the computer is very slow for the first 10-15 minutes or so. I have a constant chattering from disk for the first 10 minutes, after this time everything quietens down…
-
On-access Scan Really Slows My Pc Down Now
For the last week, On-Access has started to make my PC work very slowly. F.i. calc.exe (the calculator in Windows) takes about 5 seconds to start after clicking on the icon. Earlier it was instant on my Windows 8.1 Pro. It is on a core i5 3570K@4,4Ghz and Windows 8.1 (and calc.exe) is installed on my Samsung 840 EVO SSD…
-
[functions as designed] Memory Consumption
Many users report that after the last update, the product has become consume much more memory than it was before, what is it? Thank you.
-
Pcsftool.exe
I am trying to uninstall BitDefender, I uninstalled it in the Add/Remove programs. Then ran "The_New_BitDefender_UninstallTool" and then windows firewall popped up with requesting permission for pcsftool.exe I am wondering if this file is related to the Uninstall tool, or not?
-
How Does On-access Scan Work?
I installed BD IS promotional yesterday. i donloaden and unpacked about 100 pcs new malware. I wonder why didn't BD reat to this? It seems to happily leave the infected files in my computer. A manual scan deletes about 97& of them. As I don¨t have virtualisez my system I do not dare to launch them to seee if BD reacts.…
-
[escalated to developers] On-access Scanning Is Disabled, Status: Not Started
Hi, Bit Defender 2014 has been running fine on my Win7 (64bit) system fine for a few months now until today. I got a Critical Issues notification and the message "on-access scanning is disabled". I have tried clicking on start to fix but this shows that the operation has failed. I restarted my laptop and tried to update…
-
Bitdefender + Vlc Install Or Update + Ccleaner = Crash
While using bitdefender 2014 internet security or free, If you install VLC player or update it and then run ccleaner, ccleaner will crash while trying to erase the c:\users\*username*\appdata\local\temp\vlc-2.1.3-win32.exe file. It basically locks up the system, preventing reboot or shutdown on 5 different PC's here…
-
Malware Installed
I just purchased bitdefender after seeing good evals. Unfortunately I assumed bitdefender would protect me from malware but it did not. I installed the free version of Kingsoft office, making sure I unchecked all the crap in the custom install, but still got hit with this malware install. Bettermarkit.
-
Autoscan Scans Run Into Problems
I don't seem to run into scanning problems when I manually do them. But automatic scanning seems to run into problems. I think I am better off putting BitDefender into user mode rather than autopilot. I do a system scan once a week and a quick scan every day.
-
Windows Defender - Kb915597 Update Failure
One little prob. I keep getting (even after deleting) update messages for Windows Defender after installing BD 2014 Antivirus. I've tried several "solutions" for manually installing this Windows update, and am wondering if this is a BD<>Windows 7 x64 prob? All other Windows updates have installed normally through BD. Error…
-
Since I Can't Seem To Ask Bitdefender Directly......
Tried to contact you guys directly, but I was prevented from doing so because I don't have a registration code. Had this question answered anecdotally but want to present it to the authorities... Does BD anti-virus prevent infections of Ransom Trojan? (BDRemoval_Trojan_Ransom_IcePol.exe) Doesn't seem like a hard question…
-
Bd Ts Incorrectly Detecting New Version Of Skype On Vulnerability Scan
I have had this issue since installing the new BD TS. At least weekly, the AV Vulnerability Scan tells me that there is a new version of Skype. I launch Skype and "Check For Updates" and it informs me that I have the latest version. Perhaps some tweaking is required ... . Happens on both my laptop and my tower. Have a…
-
Password Protected Files
When ever I do a system scan the log show 89 files were not scanned because they were password protected. All these files seem to be Bitdefender files located in c:\ProgramData\Bitdefender\Desktop\OBK\Lynskey\.cache\f_00004d=> Is this normal?
-
Is Rescue Mode Safe To Use?
It appears that this overwrites the boot sector of the hard drive, which makes me nervous. Does it change the partition table as well? Which partition does it boot from in the rescue mode? What if the computer freezes during the rescue mode scan? Will BD clean up after itself and restore the boot sector? What if I cannot…
-
How Does Bd Detect Rootkits?
How does BD (or any antivirus, for that matter) detect rootkits? Rootkits load before the OS and hide themselves from the file system. So, how does BD detect them? Will BD detect rootkits when run in the normal GUI mode in Windows (Quick scan or System scan)? Thanks. Aloke
-
Trojan.agent.bcbi In A Zip File Email Attachment
I use Gmail to read emails from .y ISP's POP email account. Gmail detected a virus in an attachment to an email and refused to download the email. Thunderbird, which has Bitdefender antispam enabled for this POP account failed to flag the email. When I saved the .zip attachment to my hard drive, Bitdefender on-access…
-
Bd Av+ At Boot Up
Noticed my PC a bit slow booting up so I disabled the four BD modules listed at start up. This shaved about 45 seconds from my boot up time. Is this normal operation for BD AV+?
-
Cannot Show Scan Log File
Hi all, after Bitdefender completed System Scan (and Quick Scan also) successfully, I wanted it to show me the scan log file, but I met this error: I'm using Bitdefender Total Security 2014. How can I solve this problem? Thanks all.
-
To Stop About:blank Re-infecting
After clearing about:blank home-page, by using Bidefender solution, the virus can come back at a later date. After some weeks/months it has come back. What have I failed to do or what do I need to do to stop it coming back? I am running:- Internet Explorer 11 Windows 8.1 Toshiba Satellite 64 bit Bitddefender Internet…
-
Bitdefender Rescue Mode
in bitdefender ondemand antivirus scanner in the box below in red print it has a list of files I suspect they are referring to in the possibly threats statement above. However the fix issues button is not workable only the finish button. Even if I highlight one of the files the fix issues button isnt usable. How can I fix…
-
Task Manager Replacement Mode In Process Explorer
I'm running the 30 day trial of Antivirus (1st time Bitdefender user) on Win 7 Pro 64-bit. I've had ProcExp running as my task manager replacement for quite a few years, but Bitdefender just turned task manager replacement mode off and won't let me turn it back on: I get an "access denied" error. I've tried adding a folder…
-
Still No Rescue Mode
Rescue Mode is still not functional after the latest update. Are you still working on a fix for this for the people who have this problem, or is it just being swept under the rug similar to the Ghost Traffic problem? I have done a remote session and submitted all the info as requested but months go by without any…
-
Homepage = About:blank
Its happening again!! Why cant Bit defender? Seriously we pay money to lose our home pages? This has been a problem for YEARS. I will not be renewing again unless this crap is fixed. Now here is my info: Win 7 Home premium 64-bit IE 11 BitDefender Antivirus Plus
-
Is There A Way To Stop A Scan On A Usb Flash Drive
I have a 16 GB flash drive that I use as off-site backup to store my data and email files on, some 6,000 or so files. I know that I can disable USB scanning and I try to remember to do that when I insert this backup flash drive into the computer; however, now and again, I forget and the flash drive takes some 10 to 15…
-
Cryptolocker Malware?
Just curious,, does BD provide ANY protection against this threat? if not will it in the future? any work being done to bring it on line at this time???
-
[solved] Autoscan
I was trying to update my Logitech mouse drivers but it would install, downloaded again but no luck. I then wondered if BD AV+ could be stopping the install. I shut off Auto scan and away it went. Shouldn't there be an alert or even a mention of that in a log, etc. of this?
-
Autoscan Does Not Appear To Work
I am running Windows 8.1 and have an issue with Bitdefender Total Security after the last batch of Windows updates. BD appears to be have all options enabled and all services appear enabled, however when my PC is left idle, Autoscan never appears to start a background scan. Is there any way to tell if Autoscan is running…
-
Bitdefender Not Working After Windows Updates
Yesterday, I received notification from my bitdefender anti-virus program that I needed to install essential Windows updates, which I did (directly through Bitdefender). My Bitdefender has not been working properly ever since. Now, when I restart my computer, there's a yellow exclamation point in the Bitdefender icon, and…
-
Bd Av+ Flash Drive
Got BD AV+ a few days ago. Tried to set up a custom task on a USB flash drive. I select the drive but when the scan runs it scans my C drive instead! If I right click on the same drive from Windows Explorer, select BD scan, it scans that drive but I have no choice of options using that method. Or is that the only way a USB…