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Does Autoscan Delete/quarantine Files Without Asking?
Hi, with the Autopilot disabled (=user mode enabled), will the "Autoscan" feature ask the user what to do with an infected or suspicious file, or does it quarantine or even delete the file automatically without asking the user? (I am asking because if it deleted/quarantined the files automatically, I would rather disable…
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Stop Scan
How can I stop an antivirus scan once I initiate it?
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Bitdefender Vulnerability Scan Not Up-to-date (again?)
Some time ago, people complained about the vulnerability scan in Bitdefender 2012 not being up to date. This was supposedly fixed back in the 2012 product version. Please see this thread: http://forum.bitdefender.com/index.php?showtopic=32194 In the 2014 Version (wihich I've just installed) the Vulnerability scan does not…
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How Can I Tell Which Version I Am Using?
I had to replace my harddrive due to a crash. Before the crash I was using (and paying for) Antivirus 2014 Plus and now I have downloaded and installed a new copy but I can't see if it is 2013 or 2014 I am using. In most software it is possible to see the version somewhere?? I can't see it in the attached file. Peter
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File Scanning Problem?
i had to do a full restart of my laptop and since i have reinstalled bitdefender, it has been taking hours upon hours scanning c:\windows\winsxs/manifests never scanned that before the reset
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Autoscan Being Turned Off After Every Reboot
Hello, Whenever, I boot my PC, the "autoscan" is being turned off. I have to turn it on manually every time which is getting very frustrating to me. The Windows operating system is only 2-3 days old, so there is no point of corruption. Help! Win 7 Home Premium SP1 x64 Bitdefender Antivirus Plus 17.19.0.381
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Antivirus Settings
After I set the antivirus settings, I leave the set-up screen and it stays, but the moment I run the full-system scan and I go back to check the antivirus settings but it's changed to something completely different. My question is: How do you make it so that the settings only change when you change it manually?
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Are These Rescue Mode Files?
Hello I have a couple of questions about what I think are rescue mode files. First are these hidden files related to Bitdefender 2014 Rescue Mode? I know what bdlog.txt is, just curious about the rest. Second as I haven't run rescue mode, if they are from that why are they already present? Can they be safely removed and if…
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Cant Access Local Intranet Websites
Hi, I was a BitDefender Antivirus Plus 2013 Home user. About a month ago, i could no longer access local intranet websites. The webpage will eventually just time out. However i could still access the internet. I then attempted to uninstall and reinstall the same product but the problem persisted. I then uninstalled and…
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System Scan Failure.
I am trying to run its initial full system scan for the third time, and when it reached 98% for the third time, it slowed down my computer and ultimately crashed it all together. I was forced to press the power button for a restart, and am very worried that the scan might not be compatible with my pc? Asus g75 Best Buy…
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Not Triggered Active Virus Control
The problem with bitdefender internet security, not triggered Active Virus Control. In the settings vklyuchaesh it, and then close the window and re-run it again it becomes active. Q: how to fix???
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Bd Needs To Consider Browser Hijackers More Seriously And Block Them.
This week my PC got infected with malware that hijacked the home page of my I.E. It was the Conduit Search project that removes your home page, typically Bling, Google,or FF Home page and substitutes its own search engine that leads you to pay for rank search results of a suspicious nature. BDIS 2014 did not block it. It…
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Compatibility With Windows 8.1?
Is the latest 2014 Bitdefender Antivirus compatible with Windows 8.1 RTM?
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Rescue Mode (2014) New Bitdefender Total Security Problem
My symptoms are different than the ones in this thread and I don't want to hijack it so I'm starting a new one. Mods please combine the threads if appropriate. I've opened a support ticketed but I hope a forum discussion might lead to some insight. Considering the other forums posts I've found I'm not hopeful that…
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Exclusions
My PC has several internal drives and one permanently connected USB drive for backups. My backup tool frequently makes backups and does integrity checks. I excluded the USB drive from scanning to avoid Bitdefender "breaking" the integrity checks. But still Bitdefender 2014 still checks the USB drive (when doing a system…
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Online Gaming
Well i play an online game that streams and i keep getting intermittent dissconects. I added all the games. game.exe and gameconnection.exe to the firewall exceptions. But i noticed that when i play it the sheild on Bit Def is going crazy and when i surf internet or watch a youtube video it doesn't the sheild not doing…
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Re Elam (early Load Anti Malware) And Bios
Does a pc need to be using a UEFI (Unified Extensible Firmware Interface) rather than a standard BIOS for the ELAM to be able to function properly with BDIS on a pc? How about Windows 8 Security. Does it also need a UEFI rather than a standard bios for the ELAM to function as Microsoft intended it too?
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Vsserv.exe
Just updated to new version of total security and did a full system scan with no other apps running. And vsserv.exe was using 55% to 99% of my CPU and 70,000Kb to 150,000Kb of my memory. as it got passed 85% of scan progress it was at the lower end of resource usage. But up until 85% of scan progress it was using 70% to…
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Check Website
Hi, Can you check the website: http://aqivujevud.bounceme.net/scanner/scan.php ? At the end of the "demo" appears a download file. Edit: The file is virus, antivirus detected virus in the file
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Scanning Files That Are Password Protected
After I run a full system scan I have 14 files that are infected and states I am not allow access to the files because the files are password protected. I am running as Administrator. I can't figure out how to straighten this out so all files are scanned. Any help would be appreciated. Thanks.
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Version/build?
I cannot find the current build number of my BD IS. Where is it found? Thanks, I installed it a week or so ago. Thanks, Jerry
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Total Security Version 2014 Blocks All Https Traffic
I have installed Total Security MultiDevice 2014 version, including activation. Installed with setting Auto Pilot. After restarting my laptop (Win 7 sp1, x64) all HTTPS traffic are blocked (blocked in Chrome and in IE) After Switched off the Bitdefender Firewal component, still HTTPS stays blocked. I did not encounter this…
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Is There A Quarantine Tab?
I can not view my Quarantine. In Settings>AV there is no quarantine tab.
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What Can Cause A System Scan To Get Stuck?
Hi :-) Last night before before sleeping I started a full system scan. This morning I found it stuck at 59% and it was stopped, e.g., the elapsed time clock was not advancing. I only have 180 gigs used on my drive. What type of thing/action/event can cause a scan to get stuck and stop?
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Folder Exclusions
New member's first post! Everything I've searched and read indicates that folder exclusion requires naming each folder explicitly. I understand that wildcards are not allowed but to confirm I've understood correctly I'd like to verify that subfolders are not included when excluding a folder. I have many archived file types…
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Bitdefender Does Not Have Rights To Delete,disinfect,quartine Virus
Please explain this BD Support
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No Longer Scanning Links
Iv'e been running the trial version of, BitDefender AntiVirus Plus 2013 for the past week on Windows 8.1 Pro preview (64bit). It functioned perfect up until a couple days ago when it stopped scanning links in search engine results. Is this a known issue? Anyway to fix it? I have included my DxDiag information as an…
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[solved] Bdis 2014 - Still No Rescue Mode After 2 Years ?
Back in mid 2012 I noticed that Rescue Mode would not launch...kept getting a quick screen referring to Linux functions...than blank screen...last update from Bitdefender said programmers were to fix this soon....just installed BDIS 2014 and same issue: Start Rescue Mode...a bunch of Linux commands appear briefly...and…
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Sandboxie, Tor Browser, New Bd Av 2014
Starting the newest version of Tor-Browser (2.3.25-12) and Sandboxie (4.04-64bit) under Win7prof-64bit/ BD-2014-IS gives an error: If BD's 'Active virus control' is switched OFF, error 0xc0000142 has been solved: Vidalia and Tor-Browser are starting without any issue. So, if Active Virus Control is switched OFF, all…
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Shut Pc After Scan?
I use Antivirus Pro 2014 and wonder if it is possible to let Bitdefender close the computer after a scan? I have read that the option is in the Custom scan menu but I can't find this menu?