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Stupidly destroyed my old pc that wasn't working and forgot to uninstall Bitdefender
Any suggestions on how I can remove it from Bitdefender Central? I couldn't find one but knowing me I probably missed it. :) Any help much appreciated. Especially since I need to renew my subscription in Jan 2021. Thanks1
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Haven't received my activation code yet.
It's been 3 days since I bought a Bitdefender Total Security license, and I still haven't received my activation code. I need in order to disable auto renewal. I don't have a my payments option either. Which I assume will appear once you get the activation code. Can the staff please email it to me? Or give me a refund?
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New User
Bought Bitdefender Total Security on Amazon as it should suit my Apple iPhones & pads and there is no long term subscription. As I tried to install it via Bitdefender Central I was taken to AppStore and downloaded the App. I now seem to have two accounts although I don’t seem to have set up a subscription. I daren’t…
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Different price between advertisement email and website
Hi, I was emailed about Black Friday price for total annual security package of $19.99 which is bought via 2Checkout. Even though I already made payment and the money already has been deducted from my account, I received a message from 2Checkout saying that the payment processing was unsuccessful. And then there has many…
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My go-mail.fr activity in danger since the removal of the Widget due to its design
Hello, I am writing to you because my activity has been sanctioned for 1 week, the withdrawal of the Security Widget is currently compromising my activity with the go-mail.fr site, one of the promising e-mail address creation sites in Europe. We have been using this one for many years. Since the Widget has been shut down…
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Bitdefender total security 2020 auto-renew issue
I'm trying to disable my auto renew since i already bought a new subscription on a different account, but the "my payments - view details" page is completely blank on every browser. I heard people on this forum can help, i only have a week left and i really cant afford to double pay. I posted this as a discussion since i…
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HELP !!!!!
Devo assolutamente disinstallare Bitdefender free,ma non sò come fare ed il disinstallatore per questo prodotto non lo trovo ! Come posso fare ? Grazie
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Bitdefender Digital Identity
I can see those mentioned features and the functionality, but one major question appears. If I will pay and start using that service, is it per one device or every devices I have. Is it one by one, or can it be in use in two or more devices same time?
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Bitdefender Box
I have Bitdefender Premium Security, and in menu there is Set up Bitdefender Box. Is that service included i nPremium Security or should I pay some additional payment to start using it?
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Problem with license renewal
I entered an activation code to extend my current license. I was given 2 choices and chose a new license. The new license is only for 342 days even though I just entered it today. Help
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Installation - Download stays at 0%
Hello, when I try to install Bitdefender Free version on Windows 10, the setup halts at 0% download progress. My internet connection is stable. So this should not cause the problem. I've already got hinted to use the bitdefener free removal tool with admin rights and afterwards try again to install (did that also with…
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Access Denied
I am trying to install something that I know to be safe. BitDefender quarantined it. I restored. But it messed up the installation, and now when I try to install, it gives me Access Denied errors on the directories that I need to use. I have disabled Shield and Advanced Threat Defence. How do I install my software?!
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An update for adobe flash for internet explorer was found (in yellow, in the "Warning section")
Hello everyone, It has now been two weeks that I receive almost daily the following warning in yellow: "An update adobe flash for internet explorer was found. Update now." However, when I try to update it, the update program from Microsoft tells me that my computer is not suited for this update (too new?). I am confused…
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Total Security 2021 update/upgrade
There was the update for BDTS 2021 on my desktop, the installation was without any problem. However the BDTS 2020 on my laptop refuses the same update to the 2021 version.
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Discount codes
Hello Everyone Anyone have discount codes or any offers for Bitdefender total security ? please if available just provide thank you.
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Whitelist
Do you maintain a whitelist for software vendors? We have had a number of complaints from customers about Bitdefender blocking our software. Some of them have Endpoint Protection, so there is no easy way to add program exceptions to their firewall without consulting their network admin. Please advise.
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Error on update-1002
I just downloaded Bitdefender yesterday on my Windows 7 computer. It seemed to install well, but then I got an error message for update - 1002. I have no idea what this means or what I should do about it. I sent an email for help and they referred me here. Now I'm even more lost...
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How to enable/disable BD on demand.
I am a new user, a senior, and a non-techie. I am trying the FREE anivirus program. How do I disable/enable BD on demand? Also, how to I prevent BD from lauching at startup?
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Bitdefender stuck on Windows update
Bitdefender has been trying to update Windows 10 (version 2004 update 1 of 1...) for 2 days now. I just took a couple of screenshots to log the time it's taking to finish. Took this one at 10:06:25 today. Took this one at 11:36:57 and the installation progress bar hasn't moved! What do I have to do to get Bitdefender to…
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keys of my bitdefender
how do l state which devices of my keys in my 5 keys on bitdefender
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Hide BitDefender Icon from Menu Bar
I followed the discussion at this link (https://www.bitdefender.com/consumer/support/answer/1720/) and tried to hide BitDefender icon but it did not work. Even after a safe reboot and normal reboot, I see BitDefender icon in my menu bar. Is there another way to hide this icon?
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Can all the protected PCs activate new services?
Can all the protected PCs activate new services or is there an "administrator" installation? I don't want my kids activating new services without my knowledge.
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Uninstalling Bitdefender
Hi, I no longer use Bitdefender Antivirus free Edition. I can't seem to uninstall it. How do I uninstall it because it is nearly 2GBS big and I don't want it anymore. Any help would be greatly appreciated. Leem
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desktop application isn't updating to new subscription
I bought a new package (family) instead of renewing my current one (total). So, the new package started days ago but my old package doesn't expire for a few more days (have turned off autorenew). I have gone to bitdefender central and changed my device allocation so that my computer and phone are on the new package but…
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Can't locate 'My Payments' to disable 'Auto Renewal'
I have read a few articles on where to locate the 'My Payments' as I wish to disable 'Auto Renewal' but this function does not appear in my 'Bitdefender Central page (see image). Can someone point me in the right direction?
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System scan progress percentage indicator gets stuck at 8%
While performing a system scan with Bitdefender antivirus free edition, I noticed that the scan progress percentage indicator got stuck at 8% while the scanning was in progress (the directory paths right under the indicator kept changing). I attached a screenshot to serve as a reference. I'd like to know if I am able to…
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Security
Hi, If my neighbour has access to my wireless password key and admin password hub manager are they able to access/ view my email content and other app content?. Just realised that I didn't set the trusted wifi
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Camera access without authorization - hacking issue.
My pc camera was turned off/uninstalled/disabled in settings, device manager, and in services. When I sign into my camera settings they are reinstalled and functioning. Please provide any ideas on how to adjust settings and stop this function.
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cannot install bitdefender free on win 8.1 computer
my computer: windows 8.1 (upgraded from win 8) 64 bit a little background: last year i had a paid subscription to bitdefender for this same computer, but i ran into a large issue at a time when i needed to work and uninstalled it. i had really liked it, though, and decided to re-subscribe and get support if needed, so i…
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strange error with the internet bitdefender internet security 2020 Discussion in 'Windows & Other So
helo i have one strange error with the internet bitdefender internet security 2020.. first i have to say that i did format in my disk and i have only windows 10.. i bought the internet bitdefender internet security 2020 but after i do login in the https://central.bitdefender.com/dashboard and when i am trying to install…