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Can I Use Another Antivirus When Using Bitdefender Free Edition 10
Can I install another antivirus when using bitdefender free edition 10? I do not have realtime protection. I use spybot s&d not in realtime protection Ad-aware 2007 free comodo firewall pro
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Real-time Protection Is Not Available
Just installed BitDefender AntiVirus 2008 - when I go into settings -> Antivirus -> Shield, the real-time protection checkbox is not checked, and the checkbox is grayed out so I cannot check it to turn on the real-time protection. How can I enable real-time protection? Thanks for any clues ...
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Parental Control Password
Hello I set up a password for parental control a while back. Forgot it, so I removed and reinstalled bitdefender, but still having problems. when i try to do anything with parental control, it asks for a password. Would appreciate some solution if there is one, other than reinstalling xp. Thanks, earl
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Constant Start-up Problem With Bd V10
Newbie here. I'm always having problems with BD V10 not starting up. I have BD installed on 2 notebooks along with Spy Sweeper. On my HP DV9000 BD works perfectly but on my HP DV8000 BD won't start up when I turn the computer on and I have to reboot the computer 5 out of 10 times to turn BD on. It always turns on when I…
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Messed Up Bitdefender Start Up Problem!
Everytime I start my computer and bitdefender loads the computer stops responding for around 5 mins! Its like the explorer stops responding and even the hard drive but its not frozen because I still see the gadget pictures moving and the time and after a while everything works fine! It happened even after installing a…
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Forte Agent Problem
Internet Security 2008. I use Agent for reading news from Giganews. Giganews allows using port 80 or port 119 to connect. Sometimes http port seems faster with Comcast. Works fine with nntp port, but will not allow http to connect. I have tried adding port 80 to the firewall rules, but still get blocked. As I am new user…
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Just Payed
Hello All. I have just payed for a 3 user licence for one year of total security 2008. However I have not recieved any code. The only message I have recieved since paying was a standard on saying something along the lines of "thankyou for your payment details will be sent shortly". When and how will I recieve my code??…
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English Not Spanish
I have mentioned this 3 times to Bitdefender in 2007 via email support and phone calls to corporate. Still NOTHING! My company represents bitdefender in the provence of Guanacaste, Costa Rica. 100% of my clients speak english. When customers click on the banner on my website or www.bitdefender.com while in Costa Rica they…
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Pleas Help Me, After Reinstal Bitdefender Not Working ?
Pleas help me, after reinstal bitdefender not working ? I have bitdefender total security 2008. It has worked fine, then i uinstaled it, and decided to instal it again, but now bitdefender is not working ? Whay, pleas help me ?
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I Can't Dowload Any Attached Files, Help
Recently, one of the BD virus researchers attached a file for me in a post, but everytime i try and dowload it or any other file, i get to a page where it sais i'm not allowed to download. Why, please help me
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Downloaded 64bit Incorrectly
I bought Bit Defender online. I paid for it. Then I had the option of downloading the 64bit version or the 32bit. I picked the wrong one and closed the window. How do I get the 32bit version without paying for it again?
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How To Block Messenger And Some Web Adress
Hi everyone, Does anybody knows how to block msn messenger and some web adress (without know ip address), this is because, i want to block msn messenger, and their webmessengers, i've just block the .exe file but if i've tried to conect before the bitdefender 10 load, the firewall cant review that and allow me to conect to…
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Lost Internet Connection
Dear members I installed the trail versin of BitDefender 2008 and ran a full system scan on my 2 year old desktop with Windowns XP OS. However, I realized that I could no longer connect to the internet after the anti virus scan was done. I tried to change some of the configurations but it didn't work. At the end, I decided…
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Scan For Dialers
In all BitDefender Home solutions there's a selected box that exlcude Dialers from scan... Is it right? I mean, it sounds like a lack of protection.... but it's selected by default... If I execute a code that contains a dialer, I'll be infected?... Thanks a lot! Sorry for my poor English!
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Bd Slows Vista Start Up
I have this problem where bit defender slows my vista bootup time, never had a problem with this on xp. basically when i load up vista it loads quickly, then itll slow down and freeze for about 3mins when bitdefender loads. and then it runs quickly again any suggestions? thanks
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****** Error Starting Bd 2008
I've gotten the attached error message about a ****** error several times when trying to start BD from the tray icon using option "Open Advanced Settings". Most of the time it works fine - but this msg has appeared perhaps 3-5 times.
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Install On A New Pc
Hi, I've bought a license for 3 users, as I've two daughters, and have installed it. But now I've to replace one of the PCs. My question is: am I allowed to install it on a new PC? Thank you
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Bd 2008 & Acer Enet Management
I have a new Acer laptop that has a tool called Enet Management that controls the LAN/WLAN connections if I so wish and advises of there status. Before I installed BD 2008 Internet Security this tool could detect Wireless Connections and advise on signal strength etc and advises when I am connected to the Router/Internet.…
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Laptop Locks Up While On Wireless
Hi, I have Thinkpad T61 running Vista Ultimate and Bitdefender Internet Security 2008. I am experiencing a problem where my laptop will completely lock up and I am forced to hit the power button to shut down and then I have to restart. One of my co-workers has suggested that I uninstall BitDefender to see if it's the…
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Password Protected Items
I have been using bit defender for a few weeks now with lots of issues but the scan has been working fine until a few days ago.It now scans and when it finishes it says that it could not scan 414 items that are password protected.It had no problem scanning them before so why can't it scan items now?In looking at the paths…
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Phantom Backup Running - Help Me Stop It!
I had BD Total Security 2008 installed (demo version) and several backups scheduled and running succesfully. I then uninstalled the whole suite using the BD uninstall tool from technical support. This appeared to remove the program coimpletely from my system, including registry entries. I then reinstalled a more up to date…
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Customer Service Responce Time
Hey Everyone, How long does it take customer service or tech support to respond to an email you have sent them. I sent one three weeks ago about my manual scan not working and security center not coming up, and have yet to hear from them. I sent a follow up email earlier last week and have yet to hear anything. Am I wrong…
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Tuneup - Duplicate Finder
Hi, I've tried running Duplicate Finder about 5 or 6 times over the past few weeks, and it runs for a while and then I get a message that Bit Defender has to close. Is there a fix I can upload so as to address this? Thanks! Marcia
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On-line Scan Problem
when i attempted to use bitdefender on-line scan, i received the following message: failed to load interface you must have administrative rights on this computer, you also must have the internet explorer security settings to the medium level. 1. i am owner, and owner has admin rights. do i need to log back in as admin? is…
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Lost Local Network
I just installed BD on a two year old emachine running windowsXP. after the registration and startup, I found that I had internet access but had lost all access to the other computers on my local network. as soon as I uninstall it, the local network appears again. I also have BD installed on a Toshiba Tecra running X P PRo…
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Files That Cannot Be Repaired
I am using BD AV 2008. Running XP Pro After a full system scan 5 files are found that cannot be repaired and I don't know why The files are apparently "password protected" however, I did not create any files that are protected. A search does not find the files to delete. These are the files in reference:…
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Bitdefender Free Version?
I've recently downloaded free version, and i was wondering after scanning and it finds something, and it says disinfection failed thus it moves the file.... how do i delete it? when i go onto the bitdefender website it says that removal is to let bitdefender disinfect the files for u but now its failed? so what do i do? by…
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New User Queries
Hi, Currently using 2008 Antivirus trial. I've bought the full product, just waiting for it to arrive. My first query is regarding spyware/malware detection. The blurb on the site says it does scan for these threats, however I cannot see anything in the trial version about this. Does it do this alongside the virus scan? I…
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Downloaded And Nothing
I just finished downloading internet security 2008 to the desktop as suggested. When I click on run I get a pop up that it is not a valid win32 application. Tried accessing my account, that says no such account so I tried telling it I forgot the password and it says it could not find this user in our data base. That very…
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Activate Key
Hi All, Can anyone tell me how to enter and activate a new key given to me by Bit Defender. The e-mail states the following: Due to an issue with key generation you have been sent the wrong key. Here is the correct key. Now what do I do????? Thanks,