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Incompatible wih Vista
Have been running trial in vista home premium --all OK. purchased int sec v10.2 from element5 shop today-followed link to download from the invoice. It will not install-popup says that it is not compatible with Vista. VERY STRANGE. Managed to register the trial copy with the reg no supplied and it is running ok so…
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Rootkit
Hi, All my Bitdefender 10 Security Pkg works fine now, except my rootkit scan. When the scheduled scan time came due, it showed "engine diabled" - I tried to do a manual, but the same results. Is there a quick remedy to get that going? Thank you for your help.
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Safety tetting for Browser
Hello, http://www.firefox-browser.de/wiki/Einstellungen Found only german site http://de.wikipedia.org/wiki/Opera The best methode is to clear the cache after browsing Greets loony
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System Tasks
I have a two user v10 license. On one PC, under the 'Antivirus' 'Scan' tab, 'System Tasks' has suddenly become unavailable (the bar is there with nothing below it) although 'User Tasks' and 'Misc Tasks' has 'My Documents' and 'Contextual Menu Scan' available. It was working until a few days ago performing a weekly system…
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BitDefender Antivirus Plus v10 has encountered a problem
this is part of the message i get when BD tries to start: "BitDefender Report Wizard BitDefender Antivirus Plus v10 has encountered a problem and needs to close. We are sorry for the inconvenience." I have VERY recently reformated, so my system is fresh. I have upgraded to SP2 and all the other winxp upgrades. I've…
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Help!!! BitDefender Disabled??
This evening I restarted my computer (XP), and when BitDefender v10 loaded, I got a popup message that read, "Failed to start AntiVirus. Please launch the program again. If the problem persists, please contact your local BitDefender representative or mail support@bitdefender.com." I tried reloading, I rebooted my computer,…
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Bit Defender Disappears
Every few days (nights?) I run a complete BitDefender 9 system scan during the night. I start it manually when I go to bed. Until a couple or so weeks ago when I went to the computer the next morning the program screen was displayed with a report of results. Now when I go to see the results the program has finished and…
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Occasional Warning Message - False Alarm?
I'm using BIS v10 (Build 247) on Windows XP Home SP2. Very occasionally when starting my PC from cold start first thing each day, the Windows Desktop appears then I see a small alert box "BitDefender Firewall has failed to start. Please restart your PC". However, no more than a couple of seconds later the alert disappears,…
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Vista Windows Update does not work in BitDefender Antivirus v10
After unsuccessfully going through the fixes Microsoft suggested to solve the problem, I uninstalled BitDefender Antivirus v10 and Windows Update worked. I contacted BitDefender Support: > In Vista, I had to uninstall BitDefender Antivirus v10 to get Windows > Update to work. Is there a fix? and received this enigmatic…
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attachment problems w/ Thunderbird
I am new to BD (V10) and I am having some troubles with Mozilla Thunderbird. 1. When sending an email with attachment (ie small file 100-150kb) I get an SMTP error message. However most often the email seems to be delivered. 2. BD seems to filter out some email attachments (ie .zip or .doc). Where can I control this…
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General scann quest
Hi, My quest is: the scannoption is exactly the same when use the normal mode for windows, with BD Style Console. Why must i make sometimes make an scann in safeboot ? I know, that some service of windows turned of. Installer and co. The scannoption in safemode is not so easy for normal user. How dont know how bd works.…
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Send mail problem
Hi there. First of all I love BD10 and was so happy that it gave me the opportunity to say goodbye to Zonealarm!! However there is a problem when sending mail via Outlook 2003. If I have a large email to send say, an mp3 (10mb) I get the following error: Task '8bitbeat - Sending' reported error (0x8004210B) : 'The…
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What is the difference between SBS Standard and SBS Premium Products ? If I am a small business conn
SBS Products I run a small business and my LAN is connected to the internet but I do not have a website. Do I need SBS standard or premium and why ?? Thanks.
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vsserv.exe stops working for no reason
It seems after my computer has loaded doing anything causes a Bitdefender Report Wizard to open and say that vsserv has encountered a problem and needs to close, it seems to happen instantly every time MSN Messenger is opened or a few seconds after an internet window is opened, if nothing is done it still happens after a…
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How do you access a shared a printer thru firewall?
I'd like to know how to give access to a printer that is directly connected to a computer for other computers on my network? The computer with the directly connected printer has bitdefender internet security 10 installed on it. When I disable the firewall module other computers get access to the printer resource, when the…
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Firewall disable and vsserv.exe crash
Hi there, I am new in this forum. I have this problem. Always after mine update, it seem that the vsserv.exe crash or in specific the firewall is disable itself. I cant online then. I have to restart again to start back the bitdefender. It keep happening every hour after it update. What wrong with it? Just start to use…
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Temporary disabling anti-virus
Hi Am new to this forum but have installed BD a few days ago and cannot find how to temorary disable AV while I install epsom printer drivers again. Regards
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Mouse
Whenever BitDefender updates, it seems to "take over" my mouse, which jerks around and "flies" all over the screen. Once the update process is finished, my mouse goes back to behaving normally. Has this happened to others? Do you have any suggestions as to how this problem could be minimized or removed? Thanks. Jim
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Bit defender Firewall
I have recently purchased Bit Defender Internet Security vs 10. I discovered the following article in PC Mag about the firewall module: http://www.pcmag.com/article2/0,1895,2036472,00.asp "...The firewall makes no attempt to catch malicious programs that circumvent normal program control—it didn't stop any of the dozen…
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BD opens on its own
Every so often, my BD Internet Security window opens on its own, usually behind my other windows. It isn't telling me that it detected a virus, just has the General tab open. What is it trying to tell me? Does this happen whenever an update to BD has occured?
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help please vista and Internet security 10
Hi there Its telling me to contact here. I`m trying to install and its not for vista but was told I had to download a patch. Wheres the patch please!! Thanks
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manually update
Hello everybody, I tried to update the antivirus using cumulative.zip but I don't know exactly how to do it. Can someone help me? I am using the free edition 8. Thanks
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BitDefender firewall problem in Vista
Hi all, When I click the "Block Traffic" icon in BD, I can still access the internet. I can still go to any website with IE. I am on Vista and this problem happened even on a clean install of Vista, ie on a machine with nothing except Vista and BD. My Net zone window is ALWAYS blank, no matter how many files I'm…
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Does Bitdefender have any Affiliate Program?
Does Bitdefender has any Affiliate Program? Hello Bitdefender, I just bought your antivirus and felt very happy and satisfied with it. I want to promote Bitdefender but I can't find your Affiliate Program like BlueHost which I promoted and recently got some commission into my account. See, I was not even a customer at…
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Bitdefender Security Service has Stopped Working
Every day, maybe more than once I get a Windows warning box coming up under Vista telling me the vssser.exe has stopped running (see error below).. This has always happened and no updates so far have fixed it.. My renewel is up and I am trying to decide whether to renew.. Does anyone know of a solution for this problem?…
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BD10 resource usage?
Hi, I have been using BD9, then 10. I recently read about the resource usage according to PC World. I imagine it's a typo, but for instance, Norton(which I hate) uses 10%, Kaspersky 10%, ready Bit Defender 124%??? whats that all about? I think maybe they meant 12% because they did say that it used MORE resources, by far…
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Blue Screen Of Death When Update
Hi ! After long time using BitDefender, i recognize that : I always get Blue Death of Screen when BitDefender updating if at that time i am using Process Explorer (and some programs of Sysinternal as Process Monitor, Autoruns ...) also if on my computer have installed PC Tools Spyware Doctor. I think driver of BitDefender…
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Bit Defender is a Rip Off
I purchased Bit Defender approximately 2 months ago with a two license package. I licensed both copies and mailed in the rebate form with the UPC code from the box as requested. From the start Bit Defender anti-Spam never worked. I used chat many times, E-mail and phone contact. I sent them files they requestd and removed…
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BD 10 does not start when computer is turned on
Is anyone else having this problem? Sometimes when I start my computer BD10 does not update & freezes my system. I have to cold boot to get it started. When you point to it is says bitdefender instead of all security modules are active. This only happens once in a while but has occured 3 times in the last week.
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I can't install Alexa tool bar after using BD
Hi everyone, I can't install Alexa toolbar after installing BD. Please help.