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Bitdefender Install Cannot Deal With Remains Of Mcafee
Hi all, I bought bitdefender total security instead of Mcafee for the fist time and installed it on the first 2 computers without a problem after uninstalling mcafee and running MCPR to clean the remains. At the third one Mcaffe did ont want to uninstall completely and after running MCPR Bitdefender will not install. It…
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Build Date
Download the distribution, the digital signature of 2 October, when the actual assembly of the distribution?
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Bitdefender 2015 Plus Problems
Hi , iam having trouble registering the product an also cannot open a suportticket it does send the ticket via the website i installed the program and entered the licence , then program prompt to create a account to mybitdefender , which it did , a conformation email was sent acomplet the registration , now i cant login…
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Downgrading From Is To Just Av
Hi, My annual subscription for my BitDefender Internet Security 2015 is about to expire and I was wondering which would be the easiest and/or safest way to downgrade to just the AV version, given the fact that I am no really using the Privacy functions of IS , like parental control, wallet, etc. 1.- Should I UN-Install IS…
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Browser Slow Down
I've had Bitdefender 2014 for a year and was very pleased with it . I recently bought Total Internet Security 2015 and have found that it doesn't seem to like any of my browsers . It acts very slow and particularly on Firefox where it hangs to the point where I have to use Task Manager to shut the browser down . I'm…
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Renewed License And Now Have 2 Subscriptions?
Hi. I have been a paid subscriber for three years now with Bitdefender with no complaints whatsover. However, recently, I renewed my license the same way I do every year, by the promotions sent by Bitdefender to my email before my subscription is up. For some reason this year, the auto renew option kicked in and charged me…
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Auto Renewed?
How can I get auto renewed if I never set it up. I haven't run Bitdefender for several months now, but today I get an email that it was my auto renewal was processed. Sure enough, I looked at my credit card and it shows a pending charge that I can't dispute while in pending status. I've never set up auto renewal and…
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Problem With Registration Bitdefender 2015
Hello, I bought a bitdefender internet security 2015 yesterday, i registered my licence yesterday, and i checked today that at my bitdefender internet profile that there is another option of registering so i typed my license again and registration failed. I don t understand it, please tell me what i did wrong, do i have to…
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Problem With Install Bitdefender Total Security 2015
Hello. I have problem. I would like uninstall Bitdefender Total Security 2014 and I would like install Bitdefender Total Security 2015 but show me error with (uninstall and install this program) Photos in attachment. Please answer. Igreet Patryk.
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Bitdefender 2015 Doesnt Download Or Load
hi, whenever i load bitdefender 2015 installation it pops up with the setting up files thing, then after that it disappers. i go into the task manager to see that the installation set up stuff is still running, i restart my pc and try again and it still doesnt work! info: Windows Techincal Preview Build 9860 8 GB RAM 64…
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Problems Installing To A Surface Pro 3
I purchased BitDefender Antivirus 2015 for use with my new Surface Pro 3 tablet/laptop, taking a gamble that since the hardware is more than just a mobile device--not the same limitations as Surface RT or Pro 2-- it should work. Surface Pro 3 runs Windows 8.1 just the same as a desktop PC or regular laptop and so far all…
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Bdtotsec15 Won't Begin Downloading!
So I formatted my computer and wanted to download BD again but isn't loading at al, see attachment.
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Installation Keeps Trying To Delete Kaspersky
Hello. My problem is that when I try to run the installation of total security, it keeps trying to uninstall KasperSky, which I used before. I've searched around, and done some things to try and help it out, without luck. So I hope you can help me get rid of this problem. Things I have tried: 1. I used Kaspersky's removal…
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Bd Internet Security Won't Install...hangs...for Hours
On TWO pcs I tried to install BD Internet Security 2014 and then 2015. 2014 from the disk and then 2015 from a download from the BD site. One on a Vista machine (clean install) and this one on Win8.1, recovery. BOTH HANG. I had to purchase something else. The only problem is I have many licenses for BD. Can someone please…
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Free Edition
Helo (sorry for my english) Where I can set up the connection to update, if I access internet through a proxy. thanks
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Can I Use An Internet Security Key For Anti Virus Plus?
I purchased a key for BDIS but don't need all the features that it includes.... I'd rather just use the AV+ because it's all I need. Can I use my Internet Security key to activate Anti Virus Plus? Can Customer Support convert the key, since it's going from a higher to lower product?
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Bitdefender 2015
I have purchased Bitdefender 2015 but it will not download onto my PC. I am running windows 7. I get the message "some of the files are corrupt. please download a fresh copy and reinstall" I have tried so many times but I get the same message. I have contacted the company and they suggest I contact technical support but I…
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Does Bitdefender Accept Payments Using Vcc ?
Does Bitdefender Accept Payments using VCC ? VCC= Virtual Credit cards I am about to buy a VCC because it's easy to get it compared to normal visa crad which requires long time & going to the bank :\ There are some offices for Financial Services in my country provides these Virtual Visa cards or VCC ... (I'm new to these…
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Bye Bye Bitdefender - Poor Service!
Very poor customer service, even non-existent, stops me renewing my subscription. Shame, as the reviews appear to be very good.
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Windows 10 Beta And Bitdefender 2015 Compatible?
Hello! Perhaps a little bit early, but will the bitdefender 2015 products support the technical preview of windows 10? Thanks and bye bye.
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Bitdefender Uninstall And Install Nightmares
Hi there seems to be a lot of problems with installing or upgrading this software. I have never been a fan of uninstalling or upgrading any virus checker, (or installing printer drivers and those horrible creative lab Audio drivers in the 90's ) as in previous virus software I have used, there is always a problem. So I was…
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Offline Installation Kit
I see there is an ofline installation kit available in English for all 3 suites Is there someone who can give me a link to the Dutch offline installation kit TIA Greetz Hoss
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Bitdefender Doesn't Install, Help Desk Doesn't Help!
My last contact with the help desk was on the 8th September and despite several subsequent emails to them I have heard nothing further. So here I have a BitDefender product which they don't seem to care that I can't instal. BitDef Help Desk - ticket 2014090321200001.
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Bitdefender And Asus Ai Suite Iii Incompatibility
Hi, i have BSOD or freeze in my pc after installation of bitdefender 2015. i have already see this topic: http://www.bitdefender.com/support/bitdefe...tware-1209.html, the installation is working fine but the quick scan is not work (BSOD or freeze of my pc). i have already escluded the path of Asus from scan without…
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Problem Installing Bitdefender Total Security
I have Windows 7. I try to install BitDefender Total Security. A screen displays saying Welcome to BitDefender. Before we continue we need to remove any other antivirus solution. I click continue and nothing happens, it seems to close out of the install ******. I tried uninstalling my Webroot software, it still would not…
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Problem Registering My Renovation
Hello, I trying to register my new activation key after renovation and get the message: The registration process encountered an error. Please reboot your computer and try again. The problem persist after reboot my pc and also I can't access to my.bitdefender.com site. Thanks, GPR
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[solved in 18.19 kit] Internet Security 2015 Install Crash With Bluescreen
Hey everyone, I have a Dell Vostro 3360 running with Windows 8.1 Update 64 Bit and I was using Bitdefender Internet Security 2014 for half a year now. Last week I wanted to upgrade to 2015, so I uninstalled the old BD with the uninstall-tool and tried to install Internet Security 2015, but everytime I try it I get a BSOD…
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Hash Strings For Bis 2015
Does any one know where I might find the HASH strings for Off Line installers ... 1. BIS 2015 32bit 2. BIS 2015 64bit I would prefer to know that my downloads are "complete/in-tact" before uninstalling BIS-2013 (to install BIS-2015) Thank you
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Unable To Install Bitdefender 2014 Total Security
Hello there! Today I uninstalled the 2014 version to install the new 2015 Bitdefender Total Security. Problem is - it doesn't work. I either get a "cannot be installed on this machine" or the application simply starts extracting files and then exits without starting the installation process. I have uninstalled via the tool…
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Is It Possible That My Question Was Deleted?
I bought the anti-virus software for two computers I use. Computer number 1: The installation went smoothly, the software works fine, but I have two problems. One is that it takes a long while until the computer starts loading (before the installation it started within seconds, its a new computer) problem number two the…