Antispam — Expert Community

Mozilla Thunderbird "Bitdefender toolbar is not compatible with Thunderbird 78.10.1"

nkamp — Thu, 20 May 2021 07:46:18 +0000

Hello,

I'm using Bitdefender now for a few years and a year ago I have updated my thunderbird to 78.10.x. After this I got the message "Bitdefender toolbar is not compatible with Thunderbird 78.10.1", which means that my toolbar at that time.

I saw a discussion is working on a fix.

But my question is that already finished and how can I add the Bitdefender Toolbar add to Mozilla Thunderbird?

Regards,

Nico

Does Snowflake support indexes?

coursedrill — Tue, 30 Nov 2021 12:55:27 +0000

In the Snowflake documentation, I could not find a reference to using Indexes.

Does Snowflake support Indexes and, if not, what is the alternative approach to performance tuning when using Snowflake?

Antispam not available for mobile devices?

westlight — Mon, 01 Nov 2021 08:19:03 +0000

I'm using the paid for Total Defender. I have my mobile set up as one of my devices. I do not see an option to turn on any kind of antispam for the emails coming into my phone, a Samsung Galaxy S20 Ultra. I'm using the email service that came with the phone. I use IMAP with my business email accounts if any of that matters.

On my desktop app there's an antispam option to turn on or off. Am I missing something or is Bitdefender missing something?

Thanks

"The message is considered legit based on your antispam friends list."

paulj1x — Mon, 28 Dec 2020 20:15:35 +0000

Sometimes when I'm reading an email in Outlook and I click on Add Spammer I get a popup which says: "The message is considered legit based on your antispam friends list. Do you want to scan future messages from ... Yes No".

I understand that I caused this by previously identifying this sender as a friend, but this error message does not make sense to me. Bitdefender will continue to scan all email, so asking me if I want messages from this sender scanned doesn't make sense. I've clicked Add Spammer, if I want to keep this as a spammer, do I click Yes or No? If I decide to keep this as a friend, do I click Yes or No?

This message should be reworded.

Url malicious Stop Notify

Andrea_Ceccherini — Fri, 26 Feb 2021 08:49:56 +0000

I often get reports of malicious URLs being blocked. However, these reports open continuous INCIDENTs in the Gravityzone console. Is there a way to not get notifications every time a URL is blocked?

Antispam not working

Fred_C — Sun, 21 Feb 2021 13:23:18 +0000

Recently installed bitdefender so Uptodate. I also have the latest Mozilla Thunderbird. Question is are they compatable and if so how do I integrate them?

Can anyone help please as the Bitdefender Instructions don't work - at least not for me ?

Many Thanks

Fred

SPAM not going to Deleted folder

WazzaAU — Wed, 20 Jan 2021 00:36:47 +0000

I am looking for some assistance please - i have installed Bitdefender on a new computer and when i receive a SPAM email normally i mark it as "Add Spammer" then i also tag it as "Is Spam" and on my other computers the email is automatically deleted. Now it just sits there and i have to manually delete the email.

I have checked the setup and it is toggled to delete spam emails.

Thanking in advance for any assistance.

bitdefender spam

Me410543 — Sun, 14 Jun 2020 07:18:16 +0000

how do I stop bitdefender spamming my email and constantly advertising VPN on my desktop. Totally unsatisfied with this company

outook 2003 gets problems since BD 2015 installed

horia_m — Tue, 03 Apr 2018 14:26:54 +0000

I have trouble with outlook 2003 since I installed "BD internet security 2015".

Outlook worked until now perfectly. Since I installed this BD IS 2015, I cannot send mails. I write an email, then push the "send/receive" button in outook, but my email stays in the "outbox" forever. If I put it to drafts, then send it again, after several tries, it works at last and it is being sent. This is quite disturbing.

I would be happy to use ONLY the antivirus part of BD IS 2015, and I would to deactivate all the things in BD that are connected to spam filter and firewall.

How can I do that?

I already deactivated the spam filter in the BD control panel, but the problem remains the same in Outlook 2003.

Can I install a "BD antivirus 2015" and use it with the licence for the "BD internet security 2015" that I already have?

thanks in advance!

Antispam blocking Outlook 2010 from receiving emails

cleander — Wed, 25 Jan 2017 15:51:48 +0000

About a week ago my outlook email for a specific account would no longer receive emails. It would make the attempt and then shortly after I would receive an error like below from Outlook. The error was always the same but the server response would be variable and contain weird fragments of HTML:

Task 'xxxx@xxxx.com - Receiving' reported error (0x800CCC90) : 'Your incoming (POP3) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP). The server responded: ...BUNCH OF WEIRD HTML TAGS...

After days of googling and trying all sorts of recommendations I could not find a way to get outlook to receive emails from that account. As a last resort I finally shut off all features of Bitdefender and my email could be received. I narrowed down the culprit and the only way I can now receive emails is if I shut off the antispam feature.

Any explanation on why this is happening and is there something I can do to fix the issue so I can continue to have the antispam feature active.

Outlook Inbox Emptied Out

stu.sjouwerman@gmail.com — Tue, 16 Jun 2015 13:10:27 +0000

I installed Bitdefender Family Pack 2015 this weekend, and my wife's Outlook 2010 inbox had

100 items in these but was empty this morning, except for a few new items that had come in

after 6am. Is this a known bug and can we get the emails back? Thanks ! Stu

Milter Inet Sock

Fullmetal8ender — Thu, 23 Apr 2015 02:01:20 +0000

Hello! I`m using frams.

How i can configure bdmilter for listen inet socket?

BitDefender Sendmail Agent version 3.10.0.140118 (27810)

Outlook 2013 Is Crashed By Antispam

Neelava — Mon, 09 Mar 2015 18:55:26 +0000

My outlook worked fine but soon after i installed bitdefender ts 2015 my outlook crashes every time the anitspam is enabled

i am using windows 7 sp 1 ultimate X86

Antispam Off Makes ! In Bitdefeder Notification

JanErik — Fri, 13 Mar 2015 17:32:00 +0000

I use MailWsher and need no more Antispam.

Furthermore, it seems that the BitDefender Antispam can give some false positives that mess with MaiWasher and/or Thunderbird.

So I deactivated the Antispam. Now the circular notification has a big ! in it.

How do I get rid of that ! - ?

Blocking Domains. Spam Getting Through Anyway.

D_Borquelle — Tue, 30 Dec 2014 11:29:26 +0000

I've got Bitdefender Internet Security 2015 and have been adding domains to the Anti-Spam Spammers List. But the spam pours in anyway.

The biggest leak is the entire .rocks domain. How do I stop it?

.........................................

Also, for domains and sub-domains, such as:

mpx219.simplyscentcandles.link

Will entering: simplyscentcandles

on to the list stop everything out of that domain name?

.........................................

.rocks is just killing me right now. That and all the Luma Candle spam.

What am I doing wrong?

Outlook 2013 Is Being Blocked

Middleleaze — Sat, 15 Nov 2014 06:42:49 +0000

Outlook 2013 worked perfectly with Bitdefender 2014 but after installing Bitdefender 2015 I have encountered two problems:-

1. Outlook 2013 crashes frequently and generates an error report that Bitdefender Antispam "decreased performance or caused Outlook to crash"

2. If Outlook does work (only occasionally) then Errors appear informing me that it cannot send or receive emails because "your server does not support the encryption type you have specified". My ISP requires the use of SSL and this is causing the problem.

In it's current form Bitdefender is useless so I have uninstalled it to get my emails functional. If this issue cannot be resolved quickly then I shall seek a refund and buy something else.

Can anyone please offer any assistance?

[feature request] Any Imap Protection Coming?

Lee_S — Wed, 16 Jul 2014 11:42:19 +0000

Dear support,

When will antispam be available for IMAP? I would expect that IMAP is becoming more common as the need to sync and access messages from multiple devices from servers rather than download to one device increases.

Are there any plans to update BD to accommodate IMAP?

Thanks,

Lee