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Merged: Out Of Memory Error
This discussion has been merged.
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Windows 11 Support
Windows 11 launches on 5th October.... will Bitdefender be supporting this from that date? Bitdefender install failed: Unsupported operating system. – 1 minute ago
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Unauthorized Auto Renewal
What the hell is going on?? I've been a customer for Bitdefender for a long time and never had any problems with the product, in fact it's very good. I've never been a fan of auto renewal and always done this manually, but this year I can't find to cancel the auto renewal except doing so on '2Checkout' own website. It says…
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Bitdefender Total Security with a Chromebook?
Just had a Chromebook and I have already have spare licences for Bitdefender Total Security (Family Pack) on my Windows PC can one of these licences be used for the Chromebook?
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Can i share my bitdefender Subscription with my friends
I am already a subscriber, and as you know I can use my subscription on five devices Can I share the account with my friends from the invite link and add their account to my subscription without sharing my account information and master password with them
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Bitdefender Network OS Helper Process
Have found recently that after my desktop has been on for awhile the Bitdefender Network OS Helper Process starts hammering the resources of my computer rendering it too slow to use. Have to restart to temporarily fix. Have read on forums that support are not replying to people with same issue. Have a long way to go with…
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anti spam post for the forum
@Andy_BD hello this forum is full of spam I think recruiting people to fight against publication will be good I propose.
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How to have Bitdefender ignore scans from our Nessus server?
Hi folks, We have a local Nessus scanner on our network at the office that probes our systems periodically for vulnerabilities. We would like BitDefender Gravityzone to alert, but not act, on probes from this particular host, but take action from any other vector. I'm not really finding a way to get to this level of…
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How does BitDefender ransomware protection work exactly?
Please don't refer me to a BitDefender url, I've already scoured their site and all I find is vague explanations to how their ransomware protection works. They say they "back up" your files in their explanation, but nothing really more. So, if I turn on this module and point it to my 350Gb drive with my data, photos &…
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What account is used to add Family Member devices in Family Pack?
I've had Family Pack Total Security for a while and this always comes up when a family member adds a new device. They use my account log in? That's fine if I can log them in and not save the password information, but if it's a student away at college, I don't want to give them the information, and have to change it. I am…
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CPU Fan Runs On Full Speed All The Time After Installing Bitdefender
Hi Friends, My CPU fan runs on Full speed all the time after installing Bitdefender on my PC. What could be the issue? Has anyone faced similar issue before?
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Pegasus spyware
Hello, is Bitdefender capable to detect Pegasus? Seems like we have an outbreak https://www.cnet.com/tech/mobile/pegasus-spyware-what-to-know-about-the-nso-group-software-infecting-phones/
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Cant Install NiceHash QuickMiner on BitDefender Total Security
Hi, Im trying to setup QuickMiner on my home PC to try a bit of mining, using the instructions provided by the software authors. However, whatever I try, when adding these to the exclusions, BitDefender keep stopping the installation or execution of the software. Has anyone had any luck in getting this to work. Any help…
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Upgrade question
Hello, I currently have the Bitdefender Total Security 5 devices and been wondering if I could upgrade to Bitdefender Premium Security 10 devices? Do I let my Total Security renewal expire then purchase the Premium Security? Or how does that work? Ryan
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Password Manager import not working from Chrome
I downloaded my password information from Chrome which created a .csv file. I created a wallet in Password Manager. I selected Import on that wallet. I selected the .csv file that I downloaded from Chrome. I entered my Master Password. Then I received the following error message: Bitdefender Password Manager - Importing…
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Parental Control blocking Google
Hi, I recently bought a laptop for my daughter and I installed parental control along with the bitdefender security. Everything I try to use google chrome it would block the program. When I uninstall parental control we are able to access google. How do I fix this issue? Thank you.
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Quick and and System Scan doesn't do anything
When I first downloaded BitDefender Total Security a couple months ago I was able to run scans. Today I wanted to run a scan, and nothing opens or starts when I click anything under Protection->Antivirus section. Everything else opens (Protection-> Vulnerability, Firewall, Antispam, Online Threat Protection, Advanced…
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Can not change password?
I am getting below notice while I try to change my accounts password. "Cannot authorize the request. Please review the form and try again!" Could you please help me?
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Work Profile & Notifications
How do I turn off the Work Profile in Bitdefender Antivirus Plus 2020 ? The on/off switch isn't working - It's grayed out. I want to get rid off the permanent popup notifications. Already disabled all notifications under Settings/General. Please help.
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Invite friends or family to use Bitdefender
Right now, keeping everyone safe is crucial so we are taking it a step further, helping you digitally protect more people around you. You can share cybersecurity with people you care about, people in your community, the people you connect with online most: parents, grandparents, friends, children. Make sure they're safe…
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Can I change my login email?
Hi, I have realised that I have used the wrong email to subscribe to BitDefender. Can I change this? Regards, Nick
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Bitdenfender Central still showing in 'My Offer' an upgrade that I have already purchased
I have purchased Bitdefender Total Security but whenever I keep going into Bitdefender Central and then in My Offers, it still has in there 'Upgrade now for even more value for money' Bitdefender Total Security even though I am currently using the same package. How do I remove this as it's becoming annoying seeing that red…
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Bitdefender 2019 Anti-Theft utility NOT showing correct location
When I try to locate my laptop, it shows totally incorrect location.Even after several Refresh it is showing the same location(incorrect location). When I activated anti-theft service for the first time it was showing accurate location. Please tell me what to do to fix it asap? Thank you !
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Bitdefender publicity on my desktop
Bitdefender sometimes displays an ad on my desktop. First of all, I would like to know how to block these ads. Then, I would like to let Bitdefender managers know that I bought Bitdefender precisely to avoid this type of intrusion. This advertising policy of displaying ads on my desktop against my will violates every…
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No more advertisement
Hi everyone, I'm Oscar. I would like to know if there is the possibility with Bitdefender not to start the advertisements on the sites I open because they are really annoying and intrusive. Thank you all.
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Incompatibity with iLok
Hi There, Does anyone know if the incompatibility of BitDefender and Pace iLok is ever going to be resolved? regards ronmca
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Link to cancel auto renewal
It took an age for me to find a link to cancel auto renewal after so much lack of customer support / service from Bitdefender but finally I got there. https://www.bitdefender.com/consumer/support/answer/29081/
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How can I turn off the VPN notification ?
Hi . im getting a lot of notifications regarding the use of the Bitdefender's VPN .. It is getting very annoying, I don't want to use it nor any plans of purchasing it . So, how can I turn that notification off? ty in advance .
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Bitdefender Total Security on smart TV
Does anyone know if the Bitdefender Total Security VPN can be installed on a smart tv and also on an Amazon Fire Stick? If someone knows and it can be, can you tell me how to do it, please?
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COMPLETELY turn off marketing notifications
I don't want any notifications at all unless there is a detection or something isn't running. in particular, i don't want the marketing crap that pops up occasionally. Is there any way to turn that off? I dropped McAfee because of this, I'll drop BitDefender just as quickly. thanks Mike