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Problems With Windows 10
Hello, after upgrading to Windows 10 , a few hours later, a popup notification was asked to update BitDefender Total Security 2015. Once the installation and restart did not work anything , including the Internet connection . Visual Studio does not even launched the localhost. I had to uninstall back....
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Cannot Uninstall Bdis
I have been using BD IS for a couple of years with satisfaction. I use it on my laptop which is W7 64. On my PC W7 64 I use KIS, again with perfect satisfaction. I selected those two as a result of tests that showed the BD Safe Pay, and KIS Safe Money provided more safety when using bank sites and other financial sites.…
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Bitdefender Using Too Much Memory, Help!
Hello guys, i have a problem with bitdefender, its is using too much memory, about 1700 MB, is this normal ???? :wacko: :wacko:
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Is Bitdefender Trafficlight Necessary?
I purchased Bitdefender 2015 and I know it provides some kind of defense on the web (not allowing me to access certain websites that are malicious). I heard of Bitdefender TrafficLight and it looks good, but I wanted to ask if I really need it on my computer, or is Bitdefender total security already doing the job for me,…
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Bitdefender Hasn't Done Testing For Windows 10, Just False Marketing
Lets accept it. Your blog entry that bitdefender is compatible with windows 10 is false. You haven't done any testing. 1) The first issue i faced with trying to upgrade one of the three PCs (1 - win 8 and 2 - win 7) was bitdefender used to think svchost.exe was infected. i figured it could be because of windows upgrade…
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Windows 10 Compatibility
Just tried to update to Windows 10 but it failed, citing error code c1900208. Looking at this thread from earlier on in the year, it may be that Bitdefender may be the culprit. https://answers.microsoft.com/en-us/insider...19-58e5acbf69bd
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Vsserv.exe High Memory Usage Fix Not And Other Related Issues
1. BDTS asked for a reboot yesterday 2. After the reboot the bdtl.dll file was nowhere to be found much less the correct file version 3. Did a repair which required reconfiguring BDTS 2015 after repair was complete 4. The repair placed an older version of the bdtl.dll file in the proper folder location 5. Ran a manaul…
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Repair/remove In Each Startup
Hi, I just installed Bitdefender Internet Security 2015 on my Windows 7, 64-bit machine. Prior to installing Bit, I removed all other programs that I had (Panda Cloud Free, Comodo Firewall, and Malwarebytes). My problem is the following: when I tried to run the first update it asked me to restart the system. In each…
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Cannot Acces Tickets
I know this place isn't the right place, but I cannot get acces to my tickets at support.bitdefender.com. I've had this previously, but never found any solution. I'm using chrome & firefox, both give me the error 'Sorry, the action you are trying to perform is not allowed. - See more at:…
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High System Cpu Usage
This started recently but while idle, there's been a high CPU usage in the system process. Using Process Explorer, it's been narrowed down to: * avc3.sys!StartProfilingTimer+0x4700 * avc3.sys!StartProfilingTImer+0x5130 As far as I know these are both BitDefender drivers.
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How Do You Remove A Virtual Pc From My Devices
I have tried to delete a virtual -XP machine from 'My Devices' in my online account in order to add a new laptop. I have Deleted this using the top right delete button that turns blue when selected but this device is not being removed. I have tried around 4 or 5 times without success and leaving for a day or so in case…
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Problems With Vm And Bitdefender
I installed a VM called ANDY for Andriod Emulation. However, it keeps popping up an error saying, "Unable to launch VM Process: VT-x is being used by another hypervisor. (VERR_VMX_IN_ROOT_MODE). VirtualBox can't operate in VMX root mode. Please close all other virtualiation programs. (VERR_VMX_IN_ROOT_MODE.)…
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Bdf Exe
I would like to set up a system scheduler to remind me to run a scan to run every sunday at 1 PM. Could someone let me know what the executable is so I can just click scan when it appears. thx John
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I Think We Need A Thread For The 2016 Public Beta
According to the link below the Public Beta of Bitdefender 2016 will be available on July 28th. I am awaiting confirmation that it will be compatible with Windows 10 on July 29th. Official release date of Bitdefender 2016 is scheduled for August 31, 2015 Link
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No Selectable Options In Scan Or Quick Scan
In Internet Security 2015, I have no selectable options for Scan and Quick Scan. They are all grayed out. I can only select a schedule. Is this normal? I do have options to select in Custom Scan. Thanks, Harry
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Blue Screen Of Death On Bitdefender Internet Security 2015.
Hi Everyone I just purchased a new computer & installed Internet Security 2015. It am now getting the blue screen of death for bdfndisf6.sys. Prior year forums state that this issue was resolved. I downloaded the bitdefender support software recommended and got the log file. Here it is:…
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A;; Of A Sudden Bdis 2015 Doesn't Like Thunderbird
Today after popping in to check some emails, I read and answered a few and the system became non-responsive. E-mails wouldn't open, nothing worked and a "Not Responding" message was in the program's title bar Checking Task Manager confirms the not responding message. Going into DBID window and turning off AV (5 minutes)…
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My Controls –> Attachments (manager)
If historical Attachments (images) are deleted from ... My Controls –> Options –> Manage your Attachments ... Q1: Are the deleted images still visible/available on the original post ? Thank you
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Cleaning Up My.bitdefender
With all the test windows os install that I did, followed with re-install of bitdefender, on the site my.bitdefender.com, some of my machines shows up multiple time and I cannot delete the duplicates. Does anybody knows of any trick to cleanup duplicate in my.bitdefender.com ? Thanks.
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Windows 10 Has Been Released
and is available for install to Insiders. I have it running on the one computer I have that was part of the Insider Program. For now using Windows Defender though most likely will install BDTS Multi-Device 2015 once it is compatible.
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Bitdefender Internet Security 2015 - High Cpu Usage
Hi, installed Bitdefender Internet Security 2015 on my Win 7 desktop PC. Have noticed that approx an hour after PC is started up, bdagent.exe is using 25% CPU for every user that is logged into the PC. So in my family of 4, if all users are logged in, but none actually using the PC, the CPU is at 100% utilization. The only…
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How Do I Reply To Open Tickets?
I just received this cryptic email from BitDefender: Please be informed that you have an open Customer Care request, ticket no: 2015062714420001, that requires further information from your side to complete. Since we have not heard back from you in a while, please reply to our last e-mail with the necessary information so…
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Black Screen Befor Login After Gziface Error
Hi, big problem here After a standard restart, at the login screen I had an error talking about gziface.exe and .NET framework, nothing specific, and from then I could never even see the login screen! Just a black screen, no mouse neither. Sony Vaio sve1713, windows 8.1 pro 64 bit. Everything was working perfectly. I…
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Bitdefender Causing Massive Dpc Latency
Hello, Since installing BitDefender AntiVirus 2015, I've had massive issues with DPC latency, that present as audio stuttering and popping, especially when multi-tasking. The issue is 100x worse with autopilot enabled, however still intermittently present even with it disabled. I know it's caused by Bitdefender for two…
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Bitdefender Total Security 2015 Vsserv.exe Memory Leak
Hi, Vsserv.exe is using nearly 2gb of RAM. How can I fix this? Thank you Hamit
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Bitdefender Not Providing Any Security
I have contacted bitdefender support for the below mentioned of my problem on 01-JUL-2015 Open ticket: 2015070114030004 Claudiu A. has joined the chat. Claudiu A.: Hello Viswanathan! viswanathan: hai viswanathan: i got 3 user license. now i want to remove 2 of them and add new 2 systems. but i can't remove the old two…
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Bitdefender Total Security 2015
I have a chance to upgrade my current Bitdefender Internet Security to Bitdefender Total Security 2015, but I have two questions. Is the upgrade worth it? It's a 6 month license although I have around 125 days left on my current Bitdefender Internet Security license, and would I lose the time remaining on the Bitdefender…
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No Internet Connection Windows 10
Hello there. I have a problem with Internet connection. When I install BD TS 2015 my connection to the Internet is gone. I had to go to firewall options and disable "Block Internet Connection Sharing" to get my connection back. Is this safe?
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Bitdefender Slows Down The First-time Start-up Of Some Applications
I have a problem in using Bitdefender Total Security 2015. Everyday, when I open the computer and double click some application to start up them, I need to wait for a long time (I think it is more than 10 seconds) until the window of that application appear. If I close that application and reopen it, then the window will…
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Toolbar
Hi All, I have enabled the show toolbar for BitDefender in BitDefender itself , Total Security 2015 , but it is not appearing in Firefox. Any help would be appreciated. Hitbit