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Bitdefender Internet Security 2015 Pop-up Notifications
I am plagued with pop-ups in my BitDefender Internet Security 2015. Seems like there is a continuous "Disinfection in Progress" window, lower right corner by the clock. I can click on the "X" and it will reappear in a matter of a minute or so. I have turned off/disabled all pop up notification in the general settings that…
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Unsolved Issue Keeps Going On Without Help
Hello. I'm getting directly to the point since Bitdefender is ###### over their customers, apparently. My family and I are having an issue (for already a month) since installing Bitdefender. The firewall greatly slows down our internet browsers (chrome is the most affected one) and I've been in contact with the support for…
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Bex64 Crash With Iexplore - Internet Explorer Unusable
I've had alot of problem this morning. Internet explorer has crashed every time it is opened. Here is a sample crash notice (running Total Security 2014): Problem signature: Problem Event Name: BEX64 Application Name: iexplore.exe Application Version: 11.0.9600.17496 Application Timestamp: 546fdf97 Fault Module…
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Regsitry Change - Enableballoontips
Hi, Just trying to track down what is changing my registry on start-up. Every time I restart windows 8.1 the registry entry HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced\EnableBalloonTips gets set to 0 and I need it to be 1. Is Bitdefender doing this by any chance? Cheers, TP
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Bitdefeder Not Working On Windows Technical Preview
So a while back, I tried to install BitDefender Total Security on my PC running the Windows Technical Preview. In couldn't find any way to get it working , so I figured that a few builds later it might be fixed. However, it still crashes during install. Is there a workaround anyone has found to get it to install? Or is…
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Custom Task Freeze
Hello, I've bought BD internet security and when I want to edit or create a new custom task, the bitdefender dialog freezes. I am running windows 7 64 bits, and bd build 18.19.0.1369. Did a repair but the problem persists. Anyone knows how to fix that? Thanks in advance
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Did Bitdefender Added Firewall's Missing Features Back?
Hello my bitdefender memebership ended some months ago and i have been trying trials of several popular security software. I decided to leave bitdefender for the lack of Paranoid mode and no network activity monitor. Then it added paranoid mode but it only asked for third party programs connections. I want to know if these…
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Is The Bitdefender Engine Used By Other Antiviruses The Same Bitdefender Engine?
Hello, I'm a new member, and I don't know where to post this question, so I chose here instead. (Moderators, feel free to move this topic to the appropriate section.) I have noticed that many antiviruses have the Bitdefender engine included in their own products: BullGuard, Emsisoft, eScan, F-Secure, G DATA, Kingsoft,…
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A New Avangate Ripoff?attn Support!
I purchased Total Security 2015 Multi-Device on December 5, 2014. I had not used it in a while but decided to use it today. When I opened MyBitdefender from the link provided by Avangate when you make your purchase it says my license has expired!!!!!!Sure. Of course it's expired. My one year license is already over one…
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Bitdefender Firewall Broadcast - Icmp
BTS - Build 18.20.0.1429 My bitdefender is constantly sending out an ICMP Request declaring itself as a BitDefender Firewall. Why is it doing this? The system is not part of a managed solution. It stands alone on a workstation. I cannot find in the forums where anyone has given a solution to this. It seems silly to…
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Bitdefender + Windows Defender?
I was just wondering if it's still neccessary to deactivate windows firewall for bitdefender (antivirus plus 2015) ? It didn't do it automatically for me. Also when i deactivate it i get that flag icon that it's off, if i do need to have it off how do i remove that? It's kind of annoying. Using windows 8.1 btw. I tried…
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Widget Moves
I was wondering if anyone had this issue. Each time I open a game and then return to the desktop the BD widget relocates itself to a new place. Is there a way to keep it fixed on the desktop? Many Thanks
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Bitdefender Needs To Put Up A Sticky Post About Auto-renewals
What BD needs to do is put up a post telling users that the default when purchasing a license is auto-renewal. They need to mention in the post that auto-renewal can be turned off in one of two ways 1. When puchasing a BD license. 2. By going to Avangate and turning off auto-renewal before the auto-renewal kicks in. I have…
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No Site Ratings
Worked for the first day or 2 after installing bitdefender anti virus plus 2015 but now when i do a web search there are no colored circles showing ratings on any browser i use...
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Scan At Startup
I just installed bitdefender 2015 and I have no Idea how to stop it from scanning during startup. I already turned off autopilot. Can you guys offer instructions?
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Gzserv.log Need It Be So Detailed?
Hello, I use Bitdefender Antivirus version: 1.0.21.1099 (free) and wanted to upgrade to Antivirus Plus 2015, but I have a small problem. I realized that the file "gzserv.log" keeps track and logs over all programs that are run, from where they were run, at what time they were run, some executed actions ~ in a file that…
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Unclear Product Packaging Contents?
I am planning to purchase Bitdefender for a number of computers at my home. I have both Windows 7, 8.1 and Mac OS X machines. I was planning to purchase the Family Pack or the Mac & PC pack, but I cannot find any information about if those packages contains the Windows 8 services or not? If I want the Windows 8.1 specific…
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Mybitdefender, Temporarily Unavaliable?
Is anyone else having this issue, or just me I'm sure if it's on their server end, it will be up and running shortly. Maybe some of the glitches are getting fixed? http://forum.bitdefender.com/index.php?showtopic=56762
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Blank Bd Switch Agent Window Problem
I have a strange problem with Bitdefender total security 2015. Whenever I double click Bitdefender icon on taskbar a blank BD switch agent window(screen shot attached) is poping up along with Total security 2015 UI. If I click red x button on BD switch agent window the pop up window closes but at the same time Bitdefender…
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Why Is There No Option For Tracking Open Tickets?
I'm one of those people who got charged by that auto renewal everyone complains about. I submitted a ticket two days ago and my ticket number is 2015010623010005. I really need this fixed as soon as possible since I was not expecting this charge this month. That's why I wish there was some sort of ticket tracking, I need…
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Breech Of Contract And Their Secuirty
I can only but shake my head at companies like Sony, Home Depot, and others who ###### people off and then they wonder why they were hacked into. Bitedefender and Avangate certainly are ###### me off with them and their support staff. $ tickets and an email directly to Avangate about refund within 2 weeks and nothing done…
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Unauthorized Auto Renewal
I was charged $89.95 without my consent and avangate claims that I authorized auto-renewal. I have seen complaints all over the internet about this problem. I started the refund process about a month ago and the problem has STILL not been resolved. I WANT MY MONEY BACK!!!! My support ticket number is 2014121920580002.…
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Malwarebytes Real-time Protection Disabled
Malwarebytes Real-time protection enabled upon start-up and then becomes disabled. Is there an issue with Bitdefender running along with Malwarebytes and if so, is there a fix?
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Bitdefender £19.27 Or £215.60?
I used to use AVG but as they increased their charge by 17% and also charge to cover my Laptop I have dumped them. I then keyed in, “What is the best Anti Virus” on the Web and Randall Sutherland came up with Bitdefender Antivirus Plus at £19.27 so I keyed that into the Web which came up with “Bitdefender Antivirus Plus…
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Quick Scan Freezes Computer
On a new computer running Windows 7 Home Premium 64 bit, with Bitdefender Total Security 2015. We can run System Scan and custom scans just fine, but any time Quick Scan is clicked, the whole computer locks up and the only solution is to use the reset button. Is there a known reason for this and a way to fix the problem?…
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Wallet Failures
So I just got Bitdefender 2015 ISS 3 PC and learn that the Wallet does not save passwords on a server. Its saved locally. Big fail here. You're selling a 3 PC license. Today people have laptops and desktops. I am trying to better secure my passwords. Plus you ready need a password generator. Also, I am trying a make a…
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Bitdefender Is Blocking Access To Hotmail/outlook.com
Good afternoon. My problem is occurring when trying to access the site hotmail.com or outlook.com The sites are sendos blocked by BitDefender. Before installing the 2015 version he were running and after not installed. Desistalando confirmed again and so voltarm working. Only these sites are out, any other functions…
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Problems Opening Msn
I try several times to open my msn , hotmail account using different browser , opera, firefox and IE, nothing works any advice? please! personal email will be better , all them say web page not available , no Internet access
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A Bad Update On January 1?
I'm trying to troubleshoot a problem: Did anyone else have a problem with a Bitdefender update yesterday? About 24 hours ago, my installation of BD IS 2015 began polling for an update, and ended up locking up my system. CPU utilisation went to 100%, and after 2 hours showed no sign of coming down again. The BD desktop…
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Irql_ Bt Blue Screen
After i installed BF for the first time, a blue screens appear when i boot my pc. Not every time, but very often. This message appears: IRQL_GT_ZERO_AT_SYSTEM_SERVICE. I googled this blue screen and it seems its related to bitdefender. The only solution is uninstall. Any help?