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Upgrade Question Bdis 2015 To Bdts 2015
I am currently using BDIS 2015 on my W7-SP1 computer. I have a couple of upgrade questions. I went to the Btidefender website and then clicked on Renew Upgrade under Home Users. I selected upgrade to BDTS one user for one year. The Total cost shown is $59.95. I have 445 days remaining on my current BDIS 2015 license. 1. If…
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Bsod With Antivirus Plus 2015
Hi there, I installed bit defender antivirus plus 2015 the other week and I've been having issues since. The day after I installed it my machine went into an endless boot loop of starting up automatic repair (damaged registry). I had to do a clean install on my ssd just to use my computer again (spent all day installing…
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Need Input - Bd Av2015 Crashing On Scan Of 2ndary Drive
Hey all. I've contacted the BD people and obtained a ticket, but it'd be really great if anyone else experienced this sort of problem ( - [edit] you know what i mean ). I'm actually scanning a folder on a 3 TB drive (WD30EFRX - one of the red ones) that contains about 1.5Tb of miscellaneous data (think multiple backups of…
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Make A New Product
As you can verify I have paid licenses and however I use the BD Free, why? Because BD Free is lighter, and has less unnecessary options and has less bugs. I have a suggestion to make, do as Panda Cloud and make a version of BD Free paid, with one or two options. People are complaining that the antivirus are getting heavy,…
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Bit Is 2015 Always Game Mode In Autopilot!
Windows 7 64bit pro / korean version. Guys, i need your help. i installed bitdefender 2015 internet sercurity. but, i have one probelm. in autopilot mode, profile always "GAME MODE". i downloaded lastest version install file today. Please, Help me. Please, Let me know why this problom happend to me.
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Not Detecting Tcp/ip Port
I recently upgraded to BD Total security 2015 and run this on Win 7 / 64 bit. The pc is networked and accesses a printer via tcp/ip as do some other pc in the house. Earlier today there was a problem with the network card and the printer would not work on any of the attached pc. We cleaned the card and after deleting the…
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How To Temporarily Turn Off Bis
Hi, I am looking fot a way to temporarily turn off BIS. Please help. Thanks
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Facebook Game Won't Load
I am NOT tech savvy! I play diamond dash on facebook, and since I installed bitdefender, it will no longer load. It gets to 100% loading and then just goes round and round without starting. I tried to copy and paste the URL to the whitelist, but it won't accept copy and paste, so I added https://apps.facebook.com but it…
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Web Filter Not Working On Firefox
BIidefender 2015 web filter does not works with firefox 32
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Managed Scans
My wife is running Total Security 2015 on her laptop. She has put in managed scans (custom and existing) to run at certain times. She has a quick scan set to run when her computer boot_s up. This works fine. When she puts in a managed system scan it never runs at the scheduled time. It runs when it wants to. It will even…
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"security Report" Produces No Report.
The blue dot in the top menu indicates there is something to report. If I open the menu, it has a dot next to security report. If I click on it, it opens a dialog box with an apology, but no report ... ever. It worked before, but it broke in the update. Thanks, Leighton
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Live Chat Does Not Work
This has to be, hands down, the worst customer support experience for a new buyer. Your support live chat is a hoax and hangs around in a "connecting" state for over an hour. 1) Did not receive my license key 2) The customer support form is broken 3) The live chat window is a big time wasting hoax What is going on here???
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Customer Support Form Does Not Work
Your customer support form is broken! Tried posting my support request 50 times but it will not accept the "verification code".
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Did Not Receive My License Key
I just purchased a subscription from your website and the order has been processed + charged by Avangate. Its been over 1 hour and I have not received my license key. My order number is 30849645
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Total Security 2015
Every since my Total Security 2015 updated and the scans and other items that show progress using the circles has gave me all kind of problems. These are cannot change profiles unless auto pilot is off and when turned back on it goes right back into game mode, Does not automatically resolve issues I have to do it myself,…
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Want To Downgrade To Bis 2013
I have just upgraded from BIS 2013 to BIS 2015 - Is there a tutorial/youtube (or PDF file) that might tell me how to use BIS 2015 ? - disappointed in the "new" look, just like going from Widows 7 to Windows 8 ... A DISASTER! - I don't have days to spare learning the new "toy" How do I manually update? Where is the update…
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How Do I Monitor Background Scanning Progress?
Occasionally, I will see the security widget animated to show that some background scannin is taking place. How do I monitor its progress? How do I stop the scanning? Aloke
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[in test] Bitdefender Totoal Protection 2015 Slows Google Chrome!
Hi, I'm running BitDefender 2015 total protection + google chrome(x.120m) on windows 8.1. Actually, I installed BitDefender few days back and I was using Mcafee before. Everything was working fine with Mcafee. As soon as I installed BitDefender it started slowing google chrome dramatically. Now every fresh click takes…
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Where To Report Bitdefender Marketing Hoax ?
I think I have received a hoax email pretending to be Bitdefender, trying to sell me Bitdefender Total Security 2015 with a 50% discount. Sender:= bitdefender@connect.bitdefender.com If it is a hoax where should I report it to ? The reason I think it is a hoax is that I was almost stung this week by a Paypal hoax ... and I…
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Blustack Doesn't Work After Installing Bitdefender 2015
Hi, I have installed blustack after unistalling bitdefender. It works fine until I reinstall back the bitdefender. Blustack cannot start service now. I have turned off all options in Bitdefender but it still doesn't work. Please help out on this asap as i my license will expire soon. I like Bitdefender but if my needs…
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How Do I View The Logs?
? Aloke
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Large Black On/off Button On Facebook/chrome Browser
Since installing 2015, I have a large black on/off button on the search bar on my facebook page when browsing with Chrome. If I use IE it is not there. It does not seem to do anything and does not appear on any other page. Weird
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How Can I Contact Customer Service
Hi there, I have recently bought 2015 total protection. In the process of buying I have been overcharged twice. I have sent 2 email tickets over a week a go and got no response to either. Does anyone know another way to get in touch with this company? Cheers
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Second Opinion Malware Scanner
Is there a second opinion malware scanner I can use that is compatible with Bitdefender?. Because I know that malwarebytes anti-malware is not.
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Bitdefender 2015
I have a problem using bitdefender 2015. I ve installed programs from one windows account as admin and they dont work for the other users (a standart account and admin account). I ve installed bitdefender from my windows account and programs are working just for this account. I am almost sure that the cause is bitdefender…
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Sudden Fatal Error And Crash During Instllation
Hello dear Bitdefender community, I recently built a computer, due to the fact that Defender is a resource hog and also not a full protection program I decided to look around for "true" anti virus software. I checked AV Comparatives (which should be well known under techies) I came to the decision to try out both…
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Bitdefender Blocking Mwo?
I just bought the antivirus bitdefender yesterday and, as my topic suggests, I cannot get onto MechWarrior Online anymore. I get to the patch page and it pops up an error about rss feed. Then when I hit play it launches, but then immediately bitdefender opens and wont allow me to enter my game. It says it's trusted in the…
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Can I Hide My Ip?
Hi there, I was wandering if you could hide your IP somewhere in the product Total Security 2015
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Vsserv.exe Is Unavailable - Bitdefender Services Are Not Responding
Hi, I uninstalled BD total Security 2014 and installed my new 2 year licence of Internet security 2015. It forced me to uninstall Spybot so after a few reboots we got there.... It was all fine until I did a system scan and then I ran into some sort of error that said vsserv.exe is unavailable. I have done a repair and it…
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Windows Update Issue
Since updating to 2015, every time I reboot Windows, automatic update is switched off. The icon in the toolbar shows a cross and I have to go into Action Centre and switch it back on. Is this a known issue and is there a way to stop it and make Windows Update settings stick? Thanks John