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Question Regarding The The 2015 Version
currently lm using the 2011 version of the internet security version. lve mainly stuck with it because l dispise the "set-it-and-forget-it" way of doing things.. l hate having the control taken from myself to decide what the program does and when it scans. basically put l want the reigns in my hands rather than it take…
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Where Is The Sandbox?
Hi! I'm a user of BitDefender Total Security 2015. I remember that, at least in the past, there was a Sandbox to run applications (browsers) but I cannot find it any where. Am I missing something? Thanks!
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Refund Issues.
Sooo I'm having a big issue that is not being solved by the lovely yet slow ticket system. I saw some people had their issues resolved by posting on the forums, so I've decided to give it a try. On August 25, 2014 I received and email saying thank you for your purchase of Bitdefender Total Security 2015. This was a…
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Bdis 2015 System Tray Icon Not Responding
G'day Folks, I installed BDIS 2015 on a Vista Home Premium 32 bit system. - Installed with purchased key ! All seemed to go OK except that the White B on red background system tray Icon is not responding, i.e. it does not respond to the right mouse click and pointing to it brings up the message "Bitdefender services are…
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Bitdefender Antivirus Stops Working If There Is No Internet Connection!
Looks like BD 2015 stops protecting my PC if there is no internet connection. It stops responding too . Some screenshots attached. Is BD going to protect computers without an active internet connection?
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Need To Uninstall Then Reinstall Bd Av+ 2015
Hi all - The Microsoft update that went out 8/15 had a bad actor in the mix that caused some computers to crash and go into a reboot loop. MS has since pulled the update that caused this. Unfortunately, I was one of those that ended up dead in the water after the update. The restore point Windows made before installing the…
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# Bitdefender Has Clean Hosts File
seriously?? all of my entries got removed without even asking or notifying me. so... bitdefender should protect me from trojans but itself is one. 1. how to disable this "great" feature 2. how to get money back?
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Bitdefender Antivirus Plus 2014 Upgrade To Evaluation Ver 2015
"My Products" says that the Evaluation ver. 2015 has 22 days left from this point and I need to buy it at the end of that time, yet my ver. 2014 says that I have 334 days left and of course it is not installed. I take it I need to reinstall Antivirus Plus 2014 within 22 days and have to buy the 2015? In other words there…
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[fixed in 18.19.0.1345] Black-screen Boot Delay On Windows 7 And 8.1
Hello everyone, I have a strange problem with having black-screen boot delay after installing Bitdefender Internet Security 2015. I already saw that other people had the same problem with BD 2014, but they had not found any solution for it. I also sent an email to support team of BD , and they recommended a solution but…
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Bitdefender Prevents Video Streaming
I have had Bitdefender 2015 for a little over a week. Everything appears to be working fine with the exception that it appears to prevent ANY and all videos from playing be it on You Tube, Facebook, etc. It looks like this was a discussion topic in 2012 version, but I could not find it being discussed here. Based on the…
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Refunds Fpr 2015 Products
Newbie Group: Members Posts: 0 Member No.: 180,464 Joined: 2-May 14 Ticket 2014080601280002- I accidentally installed "Bit defender" install & setup-1 intervention on august 5. I immediately contacted support by chat and explained to them that I had made the mistake and requested a Refund. I didn't even know what 1…
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Account Delete / Remove All Info
Hi there, Going nowhere with customer service/online ticket - last resort online forum Could someone from Bitdefender please contact me @ mihai@ngnpath.com? I'm trying to cancel / delete my account from Bitdefender / Avangate and confirm removal of all data/info from those accounts. Absolutely disgusting way to end a…
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Is Bitdefender Having An Identity Crisis?
It seemed like Bitdefender was dumping the labeling of their antivirus products by years. The 2014 edition, instead of being labeled "Bitdefender Internet Security 2014", was simply called "Bitdefender Internet Security" (dropping the year). This is common among antivirus companies. For example Avira, AVG, and Kaspersky…
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Bitdefender Vs Pc Power Options (plan) Settings!
Just wanted to share my experience. 1. My PC kept changing my power options (power plan) settings from "Monitor - Never Sleep" to "Monitor - 15 Minutes" 2. I searched the net and a lot of complaints about this but nothing would work. I did everything - reset settings, saved, created a new scheme, etc. 3. I remembered - I…
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Bitdefender Ui/interface/menu Not Opening Whatsoever
Hiya folks, It's a real shame that this happened to me because I was a really big fan of the product. Unfortunately, Bitdefender decided no matter how many times I reinstall/repair Bitdefender Total Security 2015 or restart or uninstall or what have you (I have tried everything) the only time that it's going to open up…
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Is 2015 Autopilot Maximizes Screen Brightness
Hi there, I'm using IS 2015 with Autopilot mode on my laptop, and whenever I open a media file with Splash Pro or VLC, Bitdefender sets the screen's brightness to the maximum, which is very annoying and I have to set it back to a normal level every time. How can I disable this 'feature'? Not the whole Autopilot mode,…
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Windows 8.1, Bitdefender 2015 Total Security Trial
Good evening, I've installed BitDefender 2015 Total Security trial and have had a couple of issues with my Win 8.1 laptop... 1) Several start menu tiles have gone missing. I've restored the Desktop and Store ones, but it looks like some are missing and the Store tile icon now has a solid background. 2) The Account Pictures…
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Info To Bitdefender
I raised a ticket to support with below tekst, this was really as you can read in the text more info to BD than a question. But when I got a reply the answer were, well you´ll be the judge. Answer from BD also attached. Question BitDefender Total Security show under Antivirus Events - Vulnerability, that an update for Java…
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Code Not Working
i have just purchased a licence code from an internet company and i would like to know if anyone can tell me whether it is a valid code or not. many thanks
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Changing Tray Icon
Hello, I dont like the new bitdefender 2015 tray icon so i want to replace it with the beta one. Can somebody send me the tray icon files? Also this doesnt violate any laws as the images are being replaced not the files. C:\Program Files\Bitdefender\Bitdefender 2015\skin\images\common\systray here the icons are located…
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Exclusions For External Media
I have found an issue with adding exclusions. I have a number of USB flash and external hard drives. When plugged in, usually one at a time, they are all given the same drive letter. So in order to prevent bitdefender from removing what it thinks are infected files but not so, I had to add the whole drive to the inclusions…
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Bitdefender Hijacked My Computer
On Jul.28.2014 I decided to switch the security products and purchased Bitdefender Internet Security 2015. During the installation it uninstalled Kasperski (expiring after 3 years of good, trusting coexistence) and then it started a system scan that took about 16 hours to complete. Two suspected files were found and…
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Link To Cancelling Autorenewal ...
Try this link to Avangate to cancel your autorenewal: https://store.bitdefender.com/support/secti...n#actualContent I got it from a poster here on the forum. I have never gotten any help or having my issues resolved from any Bitdefender staff member ! I suspect it being deliberately (almost) impossible (or tough) to find…
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Broken Arcsoft Totalmedia Theatre
Has anyone else noticed this? It just loads and fails to load. Also the start menu on Windows 8 is weird, it has no animation and just appears. It is continuously on 'game mode', you'd think by now these dingbats would have realised that Windows 8 has been out a while now and needs to be changed accordingly. Edit: Solved…
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Reports: Wallet Dysfunction And Support Tool
I will avoid being sarcastic because I have had a lot of problems and Waste of time reporting both errors, so in short: * I can not find any options where I can change my master password in wallet. * Thereafter - exporting wallet file. * Creating new wallet ( so I can change my wallet master password) - and afterwards…
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Dashboard Not Working
Since upgrading to the 2015 version of TS, I have noticed that the online Dashboard under "My Bitdefender" is not picking up this installed version?
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Espn Fantasycast & Cbs Live Scoring Not Working
This topic is marked for the 2014 product as [escalated to developers]. I put 2015 on my laptop and the problem still exists. I still have the work around on my Desktop PC still at BD 2014. If I move to BD 2015 on my Desktop PC: After I install BD 2015, to use the work around fix - do I do the following? 1. Restart PC in…
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Bitdefender Anti Virus Put My Monitor To Sleep
hello people i have a problem i just got bitdefender anti virus 2015 instalt on my pc but every few moments the program set my energie control from my monitor on 15 minute's to sleep and i set this Always on never can any one help my to fix this i have windows 7 sp1 on my pc
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Can't Install Bluestacks
Here my bitdefender version: I know this problem since Bitdefender 2012, and it seems that the issue still persist with current version of bitdefender. It can't be installed even with antivirus and firewall turn off and added to exclusion list too. Please work on it somehow. Thanks.
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Btdagent.exe Error
Hello. I have Bitdefender Internet Security 2015 and I had no problem with it until today. I am having this error(0xc0000102) and the program is not launching. Can you help me to solve this problem? I have no protection now and need help asap. Thanks