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VPN error 182 on PC
Hi, Its been afew weeks that I get error 182 (tunnelconnect) on my laptop. The Bitdefender vpn on my mobile works fine. I contacted support & they, after getting 2 files from me (BDSP & BDconnection), replied that they are working on this issue & the program will update itself once the problem is resolved. I want to know…
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App lock not working
Went from a Galaxy Note 8 to a new Samsung Galaxy Note 20 Ultra. The App lock on the new phone does not work. The check mark are there and the apps are checked, just doesn't work won't lock them. All other features work. Thanks.
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Bitdefender issued SSL certificate
Hi, Was wondering if anyone could help as this is driving me nuts now. I was testing out SSL on my server and accidentally pressed to allow BitDefender to issue the SSL certificate. This has now become default and I can't seem to be able to get rid of it. How to get rid of that ? Thanks
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Large memory usage
Recently installed Bitdefender Total Security and bdservicehost frequently consumes most of the memory for multi-minute periods of time. Are there any settings changes one can make to reduct 75+% memory usage?
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GravityZone / Tasks is stucked In Progress
I follow the guide here by creating a tasks / Reconfigure Client / Modules and select Advanced Anti-Exploit and I can see it creates a task that goes from Pending to In Progress and it just says there foreever after many many many hours. Why is the tasks not completing?
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Widget doesn't display full size after playing GTA 5
After playing GTA 5, my Bitdefender Widget doesn't display at full size but shrinks so you have to use these little scroll bars on it to see the whole icon. It still works but I have to restart my system to get it to return to full size. I use two monitors both 1920 x 1080. Guess I'll submit a ticket re: the issue but…
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366,245 page faults from bdservicehost.exe [VSSERV] in a single hour. Anything to be done?
Program is Process Lasso Pro v10.1 Windows 10 (19043) Bitdefender Total Security, Build 25.0.21.78 I use my computer for a ton of stuff, not least among which are gaming and listening to music, both of which can be temperamental when it comes to instabilities and interruptions. I'm not sure if a high number of page faults…
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Problem installing Bitdefender total Security on my second mac
Hi I have bought the product Bitdefender total security , but i'm not able to install the product on my second mac. I have also an iPhone, and here the installation went ok. So it is running ok on my mac 1 and on my iphone. I have send the link to my mac 2, and downloaded and installed the product, but in…
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Bitdefender VPN on Android tv ?
Hi There, Can I use my bitdefender VPN on my Android tv media player, the Nvidia Shield pro? My previous vpn (Nordvpn) had an android tv app, I can not find it for Bitdefender. I guess I have to end my Bitdefender and go back to Nordvpn for this functionality?
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Viewing password manager on multiple devices
If I use password manager on my laptop (my principal device) will I be able to view the details on my android devices with Bitdefender installed?
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JNS Construction Inc.
Since our inception in 2010 we have been installing quality roofing shingles in the Greater Seattle area. Our dedication to family, loyalty, and quality has set us apart from the other roofing companies in King and Snohomish Counties. We focus on trust and honestly so customers can get a roofing contractor they can count…
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BD Total Security installation doesn't start at all
Hi there! Just subscribed for the BD Total Security 2021, downloaded the installation file. Runiing the file it starts, Win10 asks for permissions as always, and nothing happens after. Reboot doesn't help just as reinstalls, running as administrator, etc. Help, please. Thanks! PC/Windows10 with all updates
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Bitdefender technical problems on iOS
Dear Expert, yesterday I bought the Bitdefender Family Pack 2021 and on the Mac OS devices it works like a charm. However, I am writing to you because I encountered some problems installing the antivirus on iOS and iPad OS devices. Namely, after installing Bitdefender Mobile Security on these systems, everything looks fine…
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Biutdefender Crash after login
When I open bitdefender on OS X 10.15.7 and type in my e-mail, and next window my Password, a OS X window ask for permission and I need to type my Password. After that Bitdefender Crashes. When I open Bitdefender on OS X 10.15.7 and type in my e-mail, and next window my Password, an OS X window ask for permission and I…
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Startup Optimization
Has Startup Optimization been removed from the latest version of Total Security 2020 ?
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Payment method
I want to change credit card user. My old one is no longer valid. How do I do this?
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Bitdefender OS Network Helper process
When this process runs it times out the network connection and redlines the Power Usage in Win10's new Task Manager layout. This action has a negative impact on the overall usability of the system.
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Central saying my device is at risk
Dear members, Bitdefender app in mac is saying "You are safe", but for the same device, central bit defender is saying "Device is at Risk" and providing a solution to "Install Protection". Customer support is keep saying to sign in through switch account, which i have tried multiple times with no change in result and their…
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Safepay
How can I stop the Safepay popup dialog box. I don't want to use Safepay and the popup is very annoying
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CPU overload
My iMac has been running slow for the last few weeks - presumably since a recent BD update? CPU usage for BD is 99-100% and memory usage for BDL Daemon is c. 680 Mb and for BD Central is 310Mb. This is not uncommon I understand but surely there is an easy fix?
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code activation
mon ordi a planté et je viens d'en acheter un neuf. comment récupérer mes accés à Bitdefender ?
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VPN @ Windows Start
Hi, i deactivated that VPN starts with Windows. But it starts every time with Windows. Is this Button in BD VPN broken? Greetings
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Bitdefender PREMIUM SECURITY 30 day trial expired on day 1
Hello, I just downloaded Bitdefender PREMIUM SECURITY 30 day trial and created my account only to get message "Your subscription has expired" immediately after. It hasn't even been a day.
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Activation
Hi there I bought the bitdefender total security that includes my cyber care in the shop. There they told me to follow the instructions that is displayed on www.my-cybercare.com/bitdefender. After i followed the instructions and filled in all the mandatory areas i clicked submit. I should then receive the email with the…
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How to add steam games to game profile
G'day all, I've searched the forums and Google on how to add a specific steam game to the Game Profile that BD offers, but have not found any answers. And before anyone asks erroneously, as this is not the issue here, I have added the steam folder to the exceptions and firewall list. Oh, before I forget, running Windoze…
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Will somebody please tell me how to disable terminal commands from Antivirus?
Or I simply will have to uninstall this. As a professional programmer, I issue terminal commands all the time, and if I have to answer the question about "allow access for 5 minutes" one more time, I'm going to set my computer on fire! :)
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Problem installing BD free
The free version of BD doesn't appear to install correctly on my W10 machine. Says things like BD Agent not found & non compatible software found when installing even though the old anti virus has been removed. Thanks
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Bitdefender Mobile and the Android Notification Bar
Do I or don't I need the "B" to display in the Android notification bar. This seems to be confusing to nearly all software makers. I understand something changed in Android 10 that requires a constant notification but the notification for Mobile Security states it has to be there but then also states it can be "hidden"…
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Parental control uses resources and network data despite being disabled
I have parental controls disabled and under the bitdefender central, there isn't a single child profile. So why are "bdparentalservice.exe", "bdmonitorapps.exe", and "bdparentalsystray.exe" using cpu resources? Why is "bdparentalservice.exe" one of the processes that uses the most memory and network data in the background?…
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Parental control can't see windows profil
Hello, I can not see all the profil on the computer of my child in the bitdefender central. I see only a limited number of profil. When I creat a new profil in widows I can see it in bitdefender central. After restarting the computer the profil has appered but then the profil has vanish. When I look again I can see the…