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Security Software comparative
Hello, First of all, I apologize in advance for my English. I am writing you to ask a question that seems very important to me. We often hear about companies and hospitals (for example) that have been hacked, or whose data is subject to ransonware. Is it possible to have information or maybe even a list of the security…
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VPN cant install in other CPU when other account is logged in? Or how to do it?
Hi, I just bought VPN premium license for 10 devices, it worked well on my CPU, then I tried to install VPN on my father's CPU, but when i did it, his Bitdefender Antivirus went off because my BD account was activated on his PC, but not only for VPN app BUT ALSO REPLACED his account on his BD antivirus (my Antivirus…
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Why does my Bitdefender Family Total Securit say it's actually Bitdefender Lite and not good enough?
Hi, Bought a Bitdefender Sub for the family for two years to cover 15 devices last december. The invoice said nothing about the subscription being a 'lite' version. If it did I would'nt have bothered with it. Now. on installing Bitdefender, it says I have the lite version and .....there's no protection antivirus…
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Bitdefender Network OS Helper Process
Have found recently that after my desktop has been on for awhile the Bitdefender Network OS Helper Process starts hammering the resources of my computer rendering it too slow to use. Have to restart to temporarily fix. Have read on forums that support are not replying to people with same issue. Have a long way to go with…
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Anyone Else Have This Switcheroo Happen?
Hi, I have a two-year Bitdefender Total Security subscription paid until 2023. However, anytime I log in to Bitdefender central and try to install Total Security from the site under the My Subscriptions tab, Antivirus Plus is installed instead of Total Security. Anyone else have this happen to them and any idea how to…
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Moved: activation issue
This discussion has been moved.
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Wallet on ios
Hi, have started using Wallet after years with Lastpass. While I can access Wallet on my PC, I cannot see how this is done on IOS. I have looked online but cannot see anything relevant to explain how to do it. Many thanks for any assistance
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Many issues with allowed application
Hello, I just recently switched to BitDefender from Norton 360. Norton was a decent product and worked well enough, but it had way too many popups that I could not stop. However, I am finding I have the same issues here. For one even if I disable the profiles application (it doesn't work) it still continually puts me in…
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Cant Install NiceHash QuickMiner on BitDefender Total Security
Hi, Im trying to setup QuickMiner on my home PC to try a bit of mining, using the instructions provided by the software authors. However, whatever I try, when adding these to the exclusions, BitDefender keep stopping the installation or execution of the software. Has anyone had any luck in getting this to work. Any help…
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Upgrade question
Hello, I currently have the Bitdefender Total Security 5 devices and been wondering if I could upgrade to Bitdefender Premium Security 10 devices? Do I let my Total Security renewal expire then purchase the Premium Security? Or how does that work? Ryan
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Bitdefender central
I have 5 devices protected, but only 4 of them are showing under devices in central, i have logged in via the unrecognized device, done all the updates, but my main pc, will not show as a device,
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My Services lists Total Security and Mobile Security for Android
On the My Services page, I show a License for Total Security and a Subscription for Mobile Security for Android, with different end dates. How can I understand this, and make sure that I am neither paying for duplicate services, and that I either am using the services that I am paying for, or at least know how to access…
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Using Bitdefender and Avast for my issues
I was a target for the same hacker my former friend was dealing with, so I decided to combine Avast and Bitdefender together. I have decided to strengthen my security details, and honestly, Bitdefender might be able to stop hundreds of attacks against me. I may use Avast to scan my computer and Bitdefender to block future…
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How to tell if I have a virus?
I recently accidentally clicked on a website that has given many people viruses and I think I may have one myself but none of the antiviruses or antimalware programes detected it. Is there a way to figure out if I actually have a worm or not manually? Thanks. If you are wondering the website, just google poki games.
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Problem installing Bitdefender total Security on my second mac
Hi I have bought the product Bitdefender total security , but i'm not able to install the product on my second mac. I have also an iPhone, and here the installation went ok. So it is running ok on my mac 1 and on my iphone. I have send the link to my mac 2, and downloaded and installed the product, but in…
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No ID (string) in downloaded setup file of package
Hello, We have to create a BEST MSI installation for a PDQ Deployment to over 180 machines but there is no ID string in brackets in the downloaded file name as described here: Anybody? (We are testing it right now and it's really urgent because of a not discovered trojan by McAfee, so we need to decide.) Regards
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Screwed up the free antivirus installation, I think, how can I tell?
I basically am really paranoid with security, so while I started the setup( I didn't begin the installation, but the setup downloaded some files) I pressed on the setup again, just to check the publisher. I said to myself that it might overlap something, so I cancelled the setup and pressed it again. The installation went…
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Bitdefender Installation File Triggers UAC All The Time
I have BitDefender Antivirus Free Edition running on a few PCs. A few of those PCs are operated by people who stay on a standard user account, not an administrator account. These accounts will fairly regularly have annoying popups that will come up multiple times and will not allow the user to do anything until they stop…
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Help me to uninstall Bitdefender
Hello. I have the free version of Bitdefender installed on my WIndows 10 PC. It hasn't been working properly for some time and I want to uninstall and then reinstall it again. The version I'm using is 1.0.21.1109. To briefling explain the issue: clicking on any Bitfender icon on my computer, doesn't open Bitfender. Nothing…
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Risks when cloning a drive
I'm running Bitdefender AntiVirus for Mac and also have a Bitdefender Box 2. I need to access the contents of a hard drive that came from a computer that was mostly unprotected for a long time. My first move was to do a full scan on that drive with BD. The scan found and removed some problems. I'd now like to clone the…
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Bitdefender VPN on Android tv ?
Hi There, Can I use my bitdefender VPN on my Android tv media player, the Nvidia Shield pro? My previous vpn (Nordvpn) had an android tv app, I can not find it for Bitdefender. I guess I have to end my Bitdefender and go back to Nordvpn for this functionality?
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Remove from device no longer working
Hi I have 5 subscriptions but 2 are attached to devices I no longer have. I want to remove those as inactive and instead use them on 2 new devices. How do I do this? Thanks
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Exclusions not being added to Bitdefender free (can't find any more product or year details)
Hi all - very new member here, so please be kind: I'm using the free version for the moment, and having issues with adding an exclusion. I use Asus WebStorage for backups and general cloud storage, but I'm unable to either log in to the installed client or download from the website (where I can log in via a browser). Same…
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Manque dossier sur le C... RarSFx2
J'avais installé Bitdefender (total security) sur mon ordi et tout fonctionnait très bien. J'ai dû le déinstaller et maintenant quand je veux, réinstaller, j'ai un message qui me dit que le ( folder is not accessible) le dossier situé sur le C\users\Guy\appdata\local\temp\ Rarsfx2 --- J'ai fait diverse tentative de…
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Password Manager import not working from Chrome
I downloaded my password information from Chrome which created a .csv file. I created a wallet in Password Manager. I selected Import on that wallet. I selected the .csv file that I downloaded from Chrome. I entered my Master Password. Then I received the following error message: Bitdefender Password Manager - Importing…
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Cannot reset password
When i go to change my password i put in my email address and current password to change and it just cycles back to the login page asking me for my email address. I have updated my browser, tried other browsers, cleared my cache etc but it still does the same thing. Any ideas on how to get this to work
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Incompatibility with Windows 10 dev 213xx
When is issue solved? BD freezes Windows. We’re investigating an issue where devices with Bitdefender installed may experience a black screen and/or explorer.exe crashes after upgrading to builds 21313 and higher. If you are running Bitdefender, you may choose to pause updates until we release a build with a fix.
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ticket électronique
Dans l'assistance technique clients, "ouvrir un ticket électronique" ne fonctionne pas!!!
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No CSV import for wallet?
Is it still the case that there is no option to import into Wallet from a CSV?
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How to loop through array within object using ng-repeat
I'm trying, but failing (ServiceNow HR Service Management ) to loop through this object with an array, to print the skills below each category in order. This is the object: [{"category":"Accreditation","skills":["Security Operations Level 100","ServiceNow Adaptive Implementation Framework - SAIF","ServiceNow Change…