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Subscription renewal
I recently renewed my subscription ahead of expiry, the app offered to renew it for discount. I went through the steps, paid, got the email, but my subscription did not renew. I checked BitDefender Central and I found out that I have a new subscription in the dashboard. Why did that happen? Can this be resolved?
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How to check on scheduled scans
Hi, Is there a place in the Bitdefender Antivirus Plus dashboard to check on scheduled scans? Not necessarily if they ran but if they've been already scheduled? Seems the last weekly scheduled is no longer running. Also is there a setting to run the scan regardless of which Windows users is currently logged on (my family…
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Is this false positive?
i have 10+ notifications about this file
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Bitdefender total security vs playon; exceptions needed?
Can anyone tell me what exceptions and/or other changes I need to make to BitDefender to allow playon to work correctly on my Windows 10 machine? Playon won't record and it has to do with some exceptions from what I hear. Any help would be appreciated.
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Windows update problem
Hello! I'm new to this forum so please forgive me if this post is in the wrong place. I've recently purchased Bitdefender Total Security and installed it onto 2 PCs running Windows 10 insider. On both machines, I can no longer run Windows Update and receive the message " Something went wrong. Try to reopen settings later."…
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Viewing password manager on multiple devices
If I use password manager on my laptop (my principal device) will I be able to view the details on my android devices with Bitdefender installed?
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JNS Construction Inc.
Since our inception in 2010 we have been installing quality roofing shingles in the Greater Seattle area. Our dedication to family, loyalty, and quality has set us apart from the other roofing companies in King and Snohomish Counties. We focus on trust and honestly so customers can get a roofing contractor they can count…
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bluescreens, firewall, and other weird things
recently i have been receiving a lot of bluescreens, my firewall alert mode goes off 1-30 times per day with no pattern whatsoever, my windows updates seem to fail randomly, i come back from the shower or store to my mouse moved (keep in mind i always keep it on my main monitor and in a specific corner because im ocd for…
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How to change/delete bitdefender profile?
I want to delete or change an email address on a profile (not the central one).
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Find the License Key use for the particular installation
I have purchased 2 BitDefender keys, I want to know which one am I using on one laptop. I need to find this, as I have reformatted windows on the other laptop where I have the second key. Neither the BitDefender app nor the website provides this info. Thanks.
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VPN SETUP?
Can anyone tell where or how to get the .ovpn setup/config file for Bitdefender VPN?
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How do I temporarily allow Android to install app from play store?
I have installed BitDefender on 5 devices and set all of them up in a parental control group. I now need to allow a user to install an app from the Play Store but the device is asking for a password. I don't want to give him the password, or at least I want to be able to change the password temporarily and then reinstate…
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BD Total Security installation doesn't start at all
Hi there! Just subscribed for the BD Total Security 2021, downloaded the installation file. Runiing the file it starts, Win10 asks for permissions as always, and nothing happens after. Reboot doesn't help just as reinstalls, running as administrator, etc. Help, please. Thanks! PC/Windows10 with all updates
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Mobile Bitdefender
Before I install bitdefender my mobile internet was wonderfully working but after I installed it as one of the 5 devices of my subscription, my mobile internet is not working or very, very slow. What's the use of paying for data if I can't access the internet? Are there any steps I can do to get my mobile internet working?
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Existing Antivirus protection still current.Purchased new total security package
If I activate my new protection which is for three years will it start immediately or does it begin after the existing protection expires.
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Speech bubbles are annoying (Windows 10)
Hey. Whenever the profile is changed, a speech bubble appears. Where can i stop it? Regards, Lucy
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Safepay screen is white
Safepay seems to be loading a website (I've tried many including Google), but it doesn't display anything. The screen stays white. I'm running the latest version of Windows 10. Anybody have a clue whats going on. I have researched and can't find anything.
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unable to sign in with AV Free
I install AV Free on Windows 10 running on VMWare Fusion. Starting up there is a window asking me to sign in to Bit Defender. I can hover over the button and it goes from black to blue but does not respond when I click it. The settings gear at the top does not respond to a mouse click either. I can only close the window…
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Bitdefender not working only dashboard
My bitdefender seems to be broken. When I open it, i only see the dashboard. Clicking on everything under dashboard, protection, privacy, utilities, notifications, and settings, its blank. It has the title on the top but nothing under that. I can't access anything but whats in the dashboard. Dashboard works but all the…
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Bitdefender technical problems on iOS
Dear Expert, yesterday I bought the Bitdefender Family Pack 2021 and on the Mac OS devices it works like a charm. However, I am writing to you because I encountered some problems installing the antivirus on iOS and iPad OS devices. Namely, after installing Bitdefender Mobile Security on these systems, everything looks fine…
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Biutdefender Crash after login
When I open bitdefender on OS X 10.15.7 and type in my e-mail, and next window my Password, a OS X window ask for permission and I need to type my Password. After that Bitdefender Crashes. When I open Bitdefender on OS X 10.15.7 and type in my e-mail, and next window my Password, an OS X window ask for permission and I…
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Renewing to Family protection from total protection with 4 mths of total left
I have 4 months remaining before renewal of Total Security and would like to upgrade the family pack. Will lose my four total security or how does that work? Thanks in advance.
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Parental controls monitors all accounts MacOS
On iMac Parental Control does not allow me to change for monitoring only my son's account instead always switches back to All Accounts hence blocking my (parent, admin) profile as well. Any advice?
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got a message about a breach of my gov. account Myhealthevet.
Did anyone out there receive a breach message from Bitdefender saying their myhealthevet account was breached?
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Bitdefender GravityZone Business Security Cloud | Customer Control Panel
As a reseller can we control all our customers under a single account or do we need to open a separate account for each customer? Thanks.
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GravityZone consultation
Hello, does the Bitdefender GravityZone package include any consultation in the beginning if I need help to get things started or do I have to purchase consultation separately? Regards, Jussi, https://www.rahoituspiste.fi/lainaa-yritykselle/
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Parental Control blocking Google
Hi, I recently bought a laptop for my daughter and I installed parental control along with the bitdefender security. Everything I try to use google chrome it would block the program. When I uninstall parental control we are able to access google. How do I fix this issue? Thank you.
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BRIKS Design-Build Group
BRIKS Design-Build Group is Toronto’s Leading Boutique Construction Management and Design-Build firms in tornoto, offering Premier General Contracting services for all types of Residential and Commercial Projects. We are a group of commercial drywall contractors Toronto, experiential Construction Managers, Builders, and…
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Rackco
RackCo is a Fully Managed Hosting provider established and proven to provide quality, service, support and performance second to none. RackCo’s proactive aggressive support team is always working in the background keeping your services running at peak performance. https://www.rackco.com/
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Bit Free Active protection will not turn on
win10 no other AV