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Facebook page blank after installing BitDefender
Hi, Just installed BitDefender and my Facebook page is blank. Any quick solutions? Thanks.
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Bitdefender publicity on my desktop
Bitdefender sometimes displays an ad on my desktop. First of all, I would like to know how to block these ads. Then, I would like to let Bitdefender managers know that I bought Bitdefender precisely to avoid this type of intrusion. This advertising policy of displaying ads on my desktop against my will violates every…
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Merged: Out Of Memory Error
This discussion has been merged.
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How to have Bitdefender ignore scans from our Nessus server?
Hi folks, We have a local Nessus scanner on our network at the office that probes our systems periodically for vulnerabilities. We would like BitDefender Gravityzone to alert, but not act, on probes from this particular host, but take action from any other vector. I'm not really finding a way to get to this level of…
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Scheduled Scans
The schedules I have selected have disappeared. I have reset them twice and when I check on them the schedules have disappeared. How can I fix this? Thanks
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PUPs not showing in GravityZone
We're trialing BitDefender after having some issues with our current solution. We got an alert during our weekly full scan that items were found on a particular server and dealt with. Being a trial I logged in to the server to see things for myself... Lo and behold there were 9 additional items remaining. GravityZone did…
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Help with central - activation etc.
Hi I m new on this antivirus software. Purchased a subscription and trying to activate it. Its installed on my system and it seems to be working fine. i tried activating it on bit defender Central and it says it has already been used else where for activation. (using both link and the manual process but no luck) But if i…
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what devices are connected to my VPN?
Do I have to connect each computer to my VPN? I use another computer for work and I'm not allowed to use my personal VPN, I use the company supplied aruba? How do I make sure my work computer is not connected to my personal VPN? Thanks
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Installation fails on certain linux desktops
Hey there, I'm comming here to get some help with bitdefender BEST installation. As i'm deploying the software throught ansible, some of the desktops just won't install bitdefender. The only error i'm getting is error 11, which is relative to "Your os is not supported" But, i have one desktop with the same OS (Linux Mint…
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Taskbar icon has vanished
The Red Bitdefender "B" that was always in my taskbar disappeared. Bitdefender recently updated to version 26.0.3.29. The icon vanished shortly after. But this is weird......... I can go into the "select which apps appear in the taskbar" menu in Windows 10. When I go there, "Bitdefender agent" is turned on, but the icon…
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Send to Bitdefender
I'm using Bitdefender Total Security 26.0.3.29 on Windows 10. I don't see a context menu option to scan an individual file. I do have a Send To option in the context menu. Is there a link that I can add to my Send To folder, so as to submit a freshly downloaded and questionable file to a Bitdefender scan?
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Refund
I sent the mail to support about refund and I'm waiting answer one week. Why is support ignoring requests?
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How does BitDefender ransomware protection work exactly?
Please don't refer me to a BitDefender url, I've already scoured their site and all I find is vague explanations to how their ransomware protection works. They say they "back up" your files in their explanation, but nothing really more. So, if I turn on this module and point it to my 350Gb drive with my data, photos &…
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Is CCleaner necessary?
I have Bitdefender Total Security and I also have CCleaner, and I'm wondering if CCleaner is really necessary for me to have?
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Five Subscriptions to share: HOW?
(Apparently, not. Or, maybe yes. Since this is driven by other users and NOT BITDEFENDER, any answers we/I get are suspect and don't instil me with confidence. As I have the exact same question, (plus a follow up) I was hoping this/these "forums" were monitored by BITDEFENDER, but apparently, they are okay with anyone…
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Bitdefender Quarantine: can I recover files deleted from quarantine
Hello, I bought Bitdefender Total Protection about 1 month ago and in the last days I ran the full scan, including some mail files (outlook pst). At the end it put some files in quarantine, including some pst files; in the detail, I saw that there was some file attached to old mails that originated the problem. Accessing…
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5 dives
Why cant work the link I sent to my frind overseas he download the file from the link after finish install it ask to log in or creat account and cant creat I have the account
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Unwanted Advertising
Hi I am getting increasingly annoyed at Bitdefender constantly swamping me with spam. Now they are plastering huge pop-up windows on my screen. Is it MY job to check after every update whether they have given themselves the permission to spam me until I actively look for a place to switch this off? This is getting on my…
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What account is used to add Family Member devices in Family Pack?
I've had Family Pack Total Security for a while and this always comes up when a family member adds a new device. They use my account log in? That's fine if I can log them in and not save the password information, but if it's a student away at college, I don't want to give them the information, and have to change it. I am…
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I have BD Total Security. Purchased Premium Security to upgrade
When I activated my New Premium Security it showed the activation date (Oct, 2021), but is still running the Total Security. Will it automatically start running when my subscription for Total Security runs out (Dec, 2021)? OR Do I have to uninstall the Total and re-activate the Premium? It looks like I lost 2 months of my…
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Command line scanner
I'm using Bitdefender Total Security and I want to automate some analysis tasks. Is there a command line scanner? I've checked under program files but I can't see anything that might work. Any assistance in sorting this matter out would be greatly appreciated. Thanks.
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No more advertisement
Hi everyone, I'm Oscar. I would like to know if there is the possibility with Bitdefender not to start the advertisements on the sites I open because they are really annoying and intrusive. Thank you all.
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Renew with discount
Hi. I have Total Security that expires next June. There's currently a Blackfriday deal on with a hefty discount so was wondering if I buy it again now would the subscription start when my current one expires or does the 1-year start straight away? Thanks., Andrew
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Incompatibity with iLok
Hi There, Does anyone know if the incompatibility of BitDefender and Pace iLok is ever going to be resolved? regards ronmca
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Bitdefender Total Security with a Chromebook?
Just had a Chromebook and I have already have spare licences for Bitdefender Total Security (Family Pack) on my Windows PC can one of these licences be used for the Chromebook?
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Lost/Stolen machine
Hi all, I am new to BitDefender and noticed that we are at the maximum number for end point protection. Recently, we have had a computer stolen. The device did not have anti-theft enabled. My question is: is there any benefit to having this device taking up a license for BitDefender? We might as well delete it off the…
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Link to cancel auto renewal
It took an age for me to find a link to cancel auto renewal after so much lack of customer support / service from Bitdefender but finally I got there. https://www.bitdefender.com/consumer/support/answer/29081/
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How long is an activation code good for?
Hello, I bought a 1 year/5device TOTAL SECURITY subscription on Amazon bc I thought my current subscription was going to expire next month. Turns out, I forgot I had a 2 yr plan and my current subscription doesn't expire until 12/2022. I don't want to activate this code bc I'm afraid I'll add devices instead of extending…
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Wrong VPN location on both Chrome and IE
I am looking to access my account on a US based utility site. I have connected to the US VPN, however my access is being rejected as coming in from France. Can you help?
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install 'bitdefender srl' .. ?
For the past couple days I've been receiving a UAC prompt to install 'bitdefender srl' (win10). I can't seem to find much information on this other than a note on how to enable the UAC on a Mac - so I'm inferring this is 'safe' - but I'd still like to know what this is. Any help?