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Bitdefender Mac Userguide
Hello, Below you will find the userguide for the Bitdefender for MAC product. http://download.bitdefender.com/resources/media/materials/2016/userguides/en_EN/Bitdefender-2016-AV_for_Mac-Userguide-en_EN-web.pdf…
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Manually remove threat from MAC OSMonterey
Hello, I am struggling to find out how to remove threats that needs to be removed manually from my MAC. I have restarted the computer in safe mode, but don't know how to locate the files (spotlight doesn't seem to recognize them). Can anyone help?
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How can the cache of code signatures be cleared?
Hi. Whenever I start a particular app, Zwift, on my M1 Mac, BitDefender produces the message below. I have indeed recently updated the Zwift app but this message still appears even if I remove the Zwift entry from the list of permitted apps and then trying again. The app cannot be unsigned or MacOS would not allow it to be…
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Install on Monterey
I install BitDefender on Monterey but even if the launcher goes through the process, nothing happen after that. I can see the the Bitdefender Agent in the task bar but it asks for my email address and password and that's it, nothing more happen. Bitdefender also doesn't appear in the Full Disk Access or in the upper right…
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Antivirus for Mac Error -2010
I got this error message when updating my Antivirus for Mac: Threat information update failed. Update encountered an error (error code: -2010) Please check your internet connection and try again. I went to the help page and I tried to fix the problem per instructions about going into DNS and adding new Servers. I entered…
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urendu only loads as read only
I have a microcomputer hardware device called urendu. It is the sound output in my M1 Mac mini (Monterey) that plays Audivana software. I had difficulties getting it to load so I checked a box in Bitdefender exceptions to sign in as guest. Now urendu only loads as read only and it is unusable. I need to reverse the read…
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Migrate Bitdefender Total to M1 Mac Mini
I have Bitdefender Total installed on my iMac running High Sierra, 10.13.6. I want to migrate to a new Mac Mini M1. What do I have to do to insure an easy migration? I can migrate using Time Machine, Super Duper bootable, or WiFi. Will Bitdefender migrate like other programs, or must I uninstall and then reinstall? And how…
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Sign-in screen looping
I have TotalSecurity on a Mac mini and when I try to start Bitdefender I get a sign-in screen. After I enter my password another confirmation screen pops up that ask for the password pin for the computer. bitdefender does not open. If I click on the Bitdefender icon again, the same log-in screen reappears. Maybe it would…
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MacOS Apps needing full disk access
I have three apps requesting FDA, bdagentd Bitdefender.SPSE Antivirus fo Mac Which actually need it? It seems to work without bdagentd having full access. Is this OK?
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More on Monterey
Hi Community! I have Monterey 12.0.1 on my MacPro and since I've installed Monterey I can't get on the internet reliably -- that is to say that some sites load and others won't -- it's like the computer is thinking about whether I should go to google or facebook, but I don't get there. I guess this isn't necessarily…
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Error code (-2010)
I keep getting error code -2010. I changed DNS, rebooted and changed networks. Still get the message. Any ideas on how to fix.
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Bitdefender Antivirus for Mac- Anti-Ransom Wear "Allow v. Block"?
In Bitdefender AntiVirus for Mac, to set up Anti-Ransome Wear Application Protection, I am confused about the drop-downs "Allow" v "Block" If I add an application to the list, should I be choosing allow or block to ensure that the application WILL be protected from Ransom wear? I am not a techie, and appreciate if someone…
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bitdefender menu bar icon
Hello everyone! I installed an antivirus on my MacBook in general, the question to the application is no, everything is working fine so far! But the design of the icon in the menu bar and lunchpad is just awful! In the menu bar, a huge icon looks much more disgusting than all the others! And it has a little little status…
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VPN reinstalls itself automatically, no information on stopping this
Does anyone else think it is very strange that there is no option to opt out of VPN and searches on the forums for "Uninstall VPN" suspiciously lead to no useful results? I completely uninstalled Bitdefender VPN from my machine using CleanerX a month ago. Today while looking at processes to see why my machine is running…
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Merged: macOS Monterey
This discussion has been merged.
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Merged: Bitdefender blocks Time Machine back up with MacOS Monterey
This discussion has been merged.
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Bitdefender blocks Time Machine back up with MacOS Monterey
Hi everyone, I've being using macOS Monterey for the last few days and I haven't had any problem untile a couple of hours ago. Bitdefender has been blocking/preventing me from backup to my Time Machine server, with the following error message: "An unauthorized app attempted to access your backups. App:…
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MacOS Monterey compatible Bitdefender version?
Does Bitdefender have a MacOS Monterey compatible version now?
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Bit Defender Security Shield and Google Drive Desktop App Mac Constant Sync
Hi, Just trying to alert you. Since Google EOL'd Backup and Sync desktop app and replaced it with Google Drive App I had to replace/upgrade to Google Drive App locally. I have more than 800Gb on Google drive but I only sync/cache <500Mb locally. Since the upgrade my Drive was constantly trying to sync files (for days round…
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How to make sure automatic update of the above product succeed always?
On both my Mac mini and Macbook Pro sometimes works and sometimes not. Why? I have the latest update for all my software including Nord VPN. How can automatic update of your aforementioned software work all the time?
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How long has 24/7 Email and Chat Customer Service failed to work?
Please tell us how many weeks. Please tell us when Email and Chat Customer so-called 24/7 Service will work again!!!
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How to remove Critical threats? MacOS Big Sur 11.6 (20G165)
Under Notifications in the critical tab I have many entries "Threat requires removal" Feature: Antivirus We identified a threat that needs to be manually removed. Threat name: URL.Spam.Heur.4 Path: /Volumes/My Book Thunderbolt Duo/Email Archiver Pro/email address/INBOX.Archive/2017/08/2017-08-28 10.11.16Z What Will You Buy…
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Bitdefender extensions crash Safari
Bitdefender Antivirus extensions crash Safari in macOS Monterey Beta 5 and Beta 6 (21A5506j). I found that the only way to use Safari is to disable Extensions using "defaults write com.apple.Safari ExtensionsEnabled 0" in Terminal. I can't go in and uninstall the specific Bitdefender extensions because I can't start up…
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I didn't want the VPN application
I wanted Bitdefender AV, not a VPN bundled in too - especially one that needs a separate subscription to be useful. I've tried moving the VPN application to the bin from Launchpad (I'm on a Mac) but that doesn't work. Is there any way to remove the VPN application from my Mac? I really don't want it or need it - I have a…
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Webcam Protection
I see on the windows version there is a place under security to protect your webcam. What protections, if any are there for webcams with Bitdefender AntiVirus for Mac? Thank you in advance,
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Firefox Downloads Blocked - unable to reset
Hello, After every reboot of my Macbook, Bitedefender "forgets" that Firefox is in the "allowed" list of applications which can download files. This is extremely annoying as I have a number of files I want to download form the web, but, I can only do this after adding Firefox to the allowed list every time I want to…
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MacOS Monterey on MBP M1
I am unable to update or reinstall Bitdefender after an upgrade from Big Sur to Monterey (beta). Is there a fix for this issue. Thanks
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VSCode being blocked by Bitdefender (VSCode is an IDE)
Hi there, I'm a software developer using VSCode to run terminal commands on Mac. Every time I install software packages using npm or yarn on VSCode's embedded terminal I get a question from Bitdefender asking if I approve the process or not. This is a pain in the ***. On top of that, I can't trust the processes forever -…
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Desktop drive aliases randomly display the Bitdefender icon
Why do my NAS drive aliases on the desktop randomly switch between the generic Mac "hard drive" graphic and the Bitdefender icon (red square with a white "B")? This has been going on for years...it stopped recently with all aliases showing the proper icon, but over the past couple days each one has switched back to the…
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New Subscription this is so confusing
if i new its going to be such pain activating this product, i wouldn't buy it. issues: is keep asking for activations even tho i have provided multiple times i have active subscription, (i have purchased 3 devices and 2 ios devices plan). i have purchased paid subscription, but in the portal its still showing i am using a…
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BD Profile Log
This concerns Bitdefender Total Security and I have a Mac using the latest version of Catalina. Installed BTS recently, but have never been able to click on the "B" in the toolbar and view the main page. I get one of the screens associated with installation instead. Actually, the main screen will sometime show for a split…