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Bitdefender Mac Userguide
Hello, Below you will find the userguide for the Bitdefender for MAC product. http://download.bitdefender.com/resources/media/materials/2016/userguides/en_EN/Bitdefender-2016-AV_for_Mac-Userguide-en_EN-web.pdf…
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Stop VPN from reinstalling?
I have BitDefender installed on a MacBook Pro and Mac Mini. I'm pretty sure BitDefender didn't have a VPN when I first started using it. I have another VPN that I use, which I've subscribed to for several years and am happy with. I've never used the BitDefender VPN, and don't want it on my Macs using up disk space and…
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Bitdefender application not responding
When I started up my Macbook Air and I noticed the Bitdefender continuously bouncing on my Dock for like up to 2 minutes and it stops bouncing and I right click on the Bitdefender icon to bring up the contextual menu. The menu indicated that the Application Not Responding. I did noticed it popped up the Bitdefender…
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Bitdefender Main Window Blocked on Big Sur 11.3.1
Trying my luck here... I've opened a ticket with BitDefender Support, and have not had any luck - I keep getting asked for information already provided in the original ticket. Situation: I have been running Bitdefender Antivirus for the Mac for a couple years now w/no issues until now. After upgrading MacOS to BigSur…
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xprotect
Does bitdefender for mac disable/block xprotect or do they just work independently? Also, where do deleted virus/malware go when bitdefender automatically detects them? Do they get put in a certain quarantine folder or are they deleted completely off the system?Thanks
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How can the cache of code signatures be cleared?
Hi. Whenever I start a particular app, Zwift, on my M1 Mac, BitDefender produces the message below. I have indeed recently updated the Zwift app but this message still appears even if I remove the Zwift entry from the list of permitted apps and then trying again. The app cannot be unsigned or MacOS would not allow it to be…
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Desktop drive aliases randomly display the Bitdefender icon
Why do my NAS drive aliases on the desktop randomly switch between the generic Mac "hard drive" graphic and the Bitdefender icon (red square with a white "B")? This has been going on for years...it stopped recently with all aliases showing the proper icon, but over the past couple days each one has switched back to the…
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is there awareness of the new Silver Sparrow malware for mac?
Does BD detect this and remove it?
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Install on Monterey
I install BitDefender on Monterey but even if the launcher goes through the process, nothing happen after that. I can see the the Bitdefender Agent in the task bar but it asks for my email address and password and that's it, nothing more happen. Bitdefender also doesn't appear in the Full Disk Access or in the upper right…
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Bitdefender Antivirus for Mac- Anti-Ransom Wear "Allow v. Block"?
In Bitdefender AntiVirus for Mac, to set up Anti-Ransome Wear Application Protection, I am confused about the drop-downs "Allow" v "Block" If I add an application to the list, should I be choosing allow or block to ensure that the application WILL be protected from Ransom wear? I am not a techie, and appreciate if someone…
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VPN reinstalls itself automatically, no information on stopping this
Does anyone else think it is very strange that there is no option to opt out of VPN and searches on the forums for "Uninstall VPN" suspiciously lead to no useful results? I completely uninstalled Bitdefender VPN from my machine using CleanerX a month ago. Today while looking at processes to see why my machine is running…
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MacOS Monterey compatible Bitdefender version?
Does Bitdefender have a MacOS Monterey compatible version now?
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MacOS Monterey on MBP M1
I am unable to update or reinstall Bitdefender after an upgrade from Big Sur to Monterey (beta). Is there a fix for this issue. Thanks
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VSCode being blocked by Bitdefender (VSCode is an IDE)
Hi there, I'm a software developer using VSCode to run terminal commands on Mac. Every time I install software packages using npm or yarn on VSCode's embedded terminal I get a question from Bitdefender asking if I approve the process or not. This is a pain in the ***. On top of that, I can't trust the processes forever -…
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Bitdefender console on Mac OS Big Sur won't start
I've been having a problem with CPU and memory usage on my Mac and in addition to Spotlight, Bitdefender seems to be a major culprit of that. I added some exclusions, but then after a restart the BD console won't start. I get no menu bar icon and can't start it from the applications list either. I have the BD Agent there…
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SRL missing
Hello, I just bought a mac pro. I loaded my bitdefender account to the mac. I continue to see something that tells me to allow Bitdefender SRL but I can not find it anywhere in the file system under security and privacy. I'm wanting to set a preference for bitdefender to scan my mac each morning before I use it and I…
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Why do the same 4 threats keep reoccurring?
Hello everyone, Sorry if I'm being a bit slow, I'm a noob with anti virus software (never used any before). I'm currently testing out the trial version of Antivirus For Mac and during the recommended initial system scan, 6 threats were detected. One of them BD dealt with as expected (remnants of an application), and moved…
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Malware protection catalogue
Hi all, Is there anywhere I can search for the current protection that BD covers? I'm specifically thinking of Silver Sparrow right now but its a more general point.
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Bought and installed VPN Premium now nothing works
Today, I bought VPN Premium. During the installation, I was asked to uninstall all Bitdefender products (Antivirus and the basic VPN). When I did that, the new VPN apparently installed (although I had to enter my computer password several times, a confusing and frustrating "feature"), only to have the new VPN tell me that…
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blocked system after starting BD Antivirus 8.3.08 on Catalina 10.15.7
1.) After have given admin rights to BD Daemon* I get a blocked system after starting BD Antivirus 8.3.08 on Catalina 10.15.7 I did posting to the BD service, but didn't got an answer for days. 2) Since this issue* my Mac takes 3-4 minutes to find the end of shut down the computer. In further Versions of BD Antivirus I…
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Mac anti-virus keeps wanting to reboot
Since this morning, Bitdefender AV for Mac on my MacBook pro (intel) running Big Sur 11.0.1 keeps wanting to upgrade/reboot. It went to v8.3.something then back to 8.2.2.9 and now wants to upgrade again. It was amusing the first 3 or 4 times...... How do I stop this ?
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Bitdefender on Big Sur and New MacBook Pro with M1
Got a new MacBook Pro with the M1 chip and was surprised to find that Bitdefender worked quite well. In fact, even though it's running in emulation under Rosetta 2, it's snappy (more so on my older Intel Macs) and it immediately detected and removed test malware. There was a warning of a blocked extension during install…
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Warning about legacy extension and Bitdefender not being capatible with future MacOS
I keep getting messages from my mac that the bitdefender will no longer be compatible with my mac due to using a legacy system, kernels, that are found to be susceptible to attacks and not safe. What are Bitdefenders plans to update their system? Here is one of the messages I have received from Apple: Legacy system…
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Bitdefender Install on MacOS Catalina needs a fix (Workaround exists)
30-Day Trial Customer for Bitdefender FAMILY PACK 2020 Installed Bitdefender 2020 Version 8.1.6.3 on two MacBooks running Catalina 10.15.5 + Supplemental Security Fix on June 2, 2020. Both installs got very confused concerning required "Full Disk Access" permissions. The MacOS install video says that BDLDaemon,…
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BDLDaemon and High CPU Usage
The fan on my Macbook was running high and I checked the processes and found that the BDLDaemon was running the CPU at 100% and above and would not stop. It ran for 45 minutes and so I turned off the Bitdefender Shield and the process stopped. But I was worried that my computer would get too hot. Anybody else have this…
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Stuck during scan
After upgrade os to 10.15.14 my Bitdefender has problem with scaning hd. It stuck on random file from system/library folder. Also BDLdaemon has near 100% CPU usage. Sometimes it stuck on usr/bin/uux file. System restart does not solve problem. Do you have any similar issue?
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Bitdefender deletes files without warning
Good Afternoon All, I have just started using a MAC for some Security Training, any way long and short it had a bunch of security material living on the desktop and then I did a scan and it deleted a number of files - did not put them in to quarantine just deleted also no in trashcan. A few questions: - Is there anyway to…
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Will there be a refund for users of MacOS Catalina until Bitdefender issues are resolved?
Will there be a refund for users of MacOS Catalina and or Safari 13.0 until the issues are resolved and Bitdefender fully supports that OS and Software? Also, I highly recommend Bitdefender change their system requirements section to state that it currently does NOT fully support Catalina and Safari 13.0 because right now…
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Protect files on external drive
I'm using an external drive on my Macbook Pro but Bitdefeneder does not allow me to add it to the list of safe files. That drive and its folders are disabled when I view the list of drives/folders
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Please let us configure notifications
Bitdefender for Mac displays frequent "The update was installed successfully" notifications. Please give us an option to suppress this one notification without turning off all notifications. Most other notifications would be for things we should respond to, but you're currently training us to ignore notifications from…
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What is 'bdagentd' process?
Recent day 'bdagentd' process takes 50~60 CPU performance, sends and writes something through network and on my ssd. eg) bdagentd repeats below everytime. 21:34:39.159913 +0900 bdagentd Task <AC8BA49D-2C0B-489D-B45B-61D7EB1B1C77>.<0> received response, status 200 content K 21:34:39.160138 +0900 bdagentd Task…