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Blank Central After Install
Hello everybody, As you all may have noticed under Software requirements Bitdefender requires Internet Explorer 10 to link itself with Central. If you're encountering an issue where after installation the Central page is blank, that means you are using a older version of Internet Explorer. Please use the link bellow to…
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Bitdefender 2016 User's Guide
Bitdefender Total Security Multi-Device 2016 user's guide http://download.bitdefender.com/resources/...e-en_EN-web.pdf Bitdefender Internet Security 2016 user's guide http://download.bitdefender.com/resources/...e-en_EN-web.pdf Bitdefender Antivirus Plus 2016 user's guide…
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What Are The Bitdefender 2016 Subscriptions
Starting with Bitdefender 2016, license keys were removed and replaced by subscriptions. To learn more about the new activation process please read this knowledge-base article: http://www.bitdefender.com/support/what-ar...tions-1475.html
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How To Upgrade For Free To Bitdefender 2016
How to upgrade for free to Bitdefender 2016 - this knowledge-base article walks you through the steps: http://www.bitdefender.com/support/how-to-...-2016-1479.html
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How To Install Bitdefender 2016
The steps to install Bitdefender 2016 on your system are available in this knowledge-base article: http://www.bitdefender.com/support/how-to-...puter-1477.html
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Installing Bitdefender VPN requires I uninstall Bitdefender antivirus
Hey .. just tested the waters and upgraded to VPN .. or so I thought. I thought it would be an extra feature on top of my current product.. However, the install required I removed the old product. I then though ok.. it just reinstalls everything.. However Now I find that my normal scan protection is Not installed and VPN…
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Bitdefender crash
Every time I try to install Bitdefender free, it automatically crashes without any errors.
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This key was already used to generate a subscription.
i have buy Bitdefender total security on-12-05-2021. when i go to activate with key it show me error. request to help in activation and resolve such issue..
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How to save Bitdefender VPN Premium to an iPad Air
I have managed to save the VPN Premium to my uPad Pro but I'am having difficulty saving it to my wife's ancient iPad Air. 1) From the email that I sent to her device, I click on "Download now". 2) I then click "Download Bitdefender VPN". 3) The next screen "bitdefender flowed by a long row of digits". Below this, I click…
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New Activation Code
Good Day After running into software issues I had to reinstall my Windows completely. After reinstalling Windows I had to reinstall Bitdefender also. I received my Bitdefender as a gift from my parents for my devide, yet the activation code received after installing Bitdefender is no longer active. How do I get a new…
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Activation Issue
I bought bitdefender total security for 3 devices. Can I use the single activation code for all 3 devices which I think it should. Using it to activate on mobile says it is already being used. Please advice. Another question: One system crashed where I had installed Bitdefender. Can I use the same on another system? Thanks…
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Installing on new laptop.
Hi, within the next two weeks I hope to have a new laptop. I have Bitdefender installed on my present laptop. Do I completely install from this laptop and then install in the new laptop. Will I have to download again from the Bitdefender site Regards, Patrick Ahern
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Desinstalar Bitdefender free
Preciso desinstalar a versão free do Bitdefender para instalar a versão Plus e não estou conseguindo. Baixei o desinstalador próprio no Site do Antivirus e não desinstalou, apresentou erro.
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Bitdefender Trial
I have a 90 day trial installed, only used for 1 day but have to do a system restore due to a problem with my PC. This will uninstall my Bitdefender trial - will I be able to reinstall it from Bitdefender Central, I only have trial installed on 1 device.
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Lifetime Edition 2016
Hi, I have a Lifetime Edition purchased in 2016, I received a message that the licence is not valid anymore How to renew it ? Thank you
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"UNEXPECTED ERROR" Bitdefender central error
Hello, i cannot able to sign in using bitdefender central, in order to activate my bitdefender total security 2016(64 bit). I tried every solution in this thread : /index.php?/topic/68230-unable-to-connect-to-the-server/&do=embed"> which includes uninstalling and reinstalling using proper methods, copying some files in to…
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Subscription Has Expired But It's Not
Having had a subscription showing as 228 days remaining and then overnight to state that my subscription has expired what is going on!!! I've raised a support ticket 2017020421380005 , but as expected nothing from customer service.
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Refund request after unintended auto-renewal
Hi, I have been following up over chat and multiple e-mails with bitdefender and avangate, for cancellation and refund. No action from the bitdefender support or commercial team, except for the mail stating that they have been working on it. Auto-renewal was unintended and it was done for 4 times more money, when there was…
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2015 Expired, Installed 2016 30Day trial, Not able to activate 1yr
Hello Team, I am using bitdefender from past 4 years. I had bitdefender total security 2015 and it got expired few months ago. Now I purchased 2016 online. I got the product and I got the activation key as well. I downloaded a trial version of 2016 and tried to activate by clicking I have a activation code link. When i…
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Doesn't Install
So, here I am with another problem! As you guys instructed me, I used the Uninstall bitdefender tool to unistall the bitdefender agent and yes, it worked. Yay! But the problem is when i try to re-install the bitdefender from the disc, it shows up the install windows and when i click 'install' nothing happens! The mouse…
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internet security key not working
I bought an internet security 4 user 2 year licence from an authorized dealer but the activation key doesn't work. what can I do?
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Received receipt but no key
Hi there. Earlier today I renewed my subscription and only got a payment receipt in my email. I thought maybe there transaction didn't go through but the credit card company says it did but I still see no product key in my email or anything along those lines. I was playing around trying to see if I could get it to work but…
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Error with the Activation Code
I bought Bitdefender Internet Security and I tried to activate it but it showed an error. I thought the Antivirus was going to give me a year of relief but now it's just going to work for 30 days ! Help.
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Refund
Hello, I have been trying to get a refund for approximately two weeks now. My ticket number is 2016111811310001. I have made phone calls, used live chat and sent many many emails but still I have not got a refund. They offered me 1/2 price or two years for the price of one but I simply request a full refund. I have not…
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Bitdefender Modules Deactivated?
Hi everyone, I seem to have some problems with my Bitdefender recently, and couldn't find the solution online. I subscribed to Bitdefender Antivirus Plus in early 2016, and did not have any issues with it. However, recently, i noticed that the menu button disappeared, and the modules seemed to have been deactivated. Please…
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How to activate deleted total security 2016
I purchased Bitdefender Total Security 2016 from South America where I live. So I downloaded it. It was valid for 3 PCs. Now I am going to totally erase my Operating System drive (C:\) and System Reserved Drive (E:\) and replace the whole disk by another one. I still have 118 days left on Bitdefender. This was a download,…
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Total Security Multi Device: no internet after installation
After the installation of Total Security Multi Device on several WINDOWS PCs with WINDOWS 7 and WINDOWS 10, the internet connection (via web browser) is lost (after the required reboot). Internet connectivity is available and also reported so within the network connectivity status of WINDOWS. All information I have…
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Refund help
I purchased BitDefender last weekend but made an error and ordered the wrong version. I opened a ticket within a day or two of the purchase of requesting a refund and was issued a ticket number, but it's been 5 days since I requested the refund and I've had no response at all. Hoping someone on the forum from the support…
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Licence key
How I merge my current & new product keys? Procedure please.
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Bitdefender Installation process
Hi There everybody i am just a newbies in these forum. please advise me what to do or do i only need to wait until it is 100%. its been 3 days already since i am doing this. thanks and more power.
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Can't even start to Install
So I formatted my computer yesterday and after my graphics driver, Bitdefender was the first thing I was trying to install. I download the installer but after running as admin I just get the loading little circle next to my mouse arrow and it just stops. I can't get this thing to start. I've tried using the uninstaller and…
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Internet Security 2016 3 PC license device counter
Good day, I am using a 3 PC Internet Security license. The device counter now displays 3/3 when only 2 devices are protected. After previously removing the 3rd device I cannot add another one now. How is it possible to reset the counter? Thank you.
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Update from Antivirus Plus 2016 to Antvirus Plus 2017
I have a License still valid for almost a year and run the Antivirus Plus 2016. How do I update to the new 2017 version of Antivirus Plus ?
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Need bitdefender total security 2016 install file
I had the unfortunate experience where I had to uninstall Bitdefender total security 2016. I have about 500 days left on my subscription but I can NOT find the file that will allow me to reinstall the Bitdefender total security 2016 program. All I can install is Bitdefender total security 2017. Can anyone point me to the…
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Bitdefender Antivirus Plus 2016 on company's laptop
Hey can i buy Bitdefender Antivirus Plus 2016 and install/use it on 2 company's laptops ??? or some business license is needed with many unnecessary options i "need" simple antyvirus