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English Version Or Localized?
Are new versions / builds of Bitdefender available in all languages at the same time? Or maybe the English version is always the first and versions for other languages are available after some time?
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Windows 7 Explorer.exe Crashes On Reboot After Installing Avp16
Yesterday I bought a 3PC/2 year subscription license of AVP2016, and installed that correctly on two of my machines. The third one however it isn't playing ball with. Every time that I reboot after installing it, I am looking at black screens, because explorer.exe keeps on crashing. Now yesterday that may have been…
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Bd Is 2015 To Bd Is 2016 Upgrade
I am currently using BD IS 2015 build v.18.23.0.1604 on my Windows 7 HP 64 bit system. I haven't had any issues with this setup other than a slightly irritating problem in Safepay that doesn't allow the removal of created bookmarks. Details may be found in this thread. My current subscription for BD IS 2015 is about to…
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Problem With Activating Through A Redeem Code
I have a Bitdefender Internet Security 2016 redeem code. But when i enter the redeem code on http://www.bitdefender.com/media/html/bundles/, it says Congratulations and install Bitdefender, but i don't get the licence key. Thanks
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Solution To Bitdefender 2016 Subscription Expired Though Having Valid Subscription
Hello there. Solution to Bitdefender 2016 subscription expired though having valid subscription: Use different Email ID for my.bitdefender.com & central.bitdefender.com Initially you have to keep same Email ID to migrate from My to Central, once you migrated change Email ID of either one and use Central's detail for the…
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Install And Activate Bitdefender Antivrus 2016 Using 2012 License Key
I have a bitdefender antvirus 2012 product, it never been used and activated, can I install and activate bitdefender antivrus 2016 using 2012 license key? if yes, how to do? thanks!
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Activate Lic
I purchased 2 boxes of Bitdefender and was not able to register the second one because defender central accepted bot lic and just displayed one. I have been requesting help from the helpdesk and it's a wast of time. Have a look at this chat (chat N°3) between me and the helpdesk it's eloquent. A piece of advise, just get…
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Serial Key
Can I check is my BIS 16 key valid without activate it?
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Unable To Install Antivirus Plus 2016 - Nothing Happens
Hi Basically my problem is that after clicking the install file absolutely nothing happens, and i mean nothing. No error message, bluescreen or anything whatsoever. There is a 0.5 sec 'work in progress' cursor and that's about it. Yes i have all my previous AV soft unistalled, yes i am running it as admin, i even disabled…
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Unable To Connect To The Server
Hi, since Friday evening I'm trying to install AV Plus 2016 on my Computer ( Windows 7 Ultimate SP1 64bit) but every time the Setup installs Total Security instead. I've used the installer from the Central and from here :How To Install Bitdefender and other sources... It always ends with this: When I try to login trough…
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Install Failed Due To Bd 2011?
OK, installed and ran BD 2015 no problem last year, now when I try to uninstall/upgrade to 2016 I get an error that says I must manually uninstall BD 2011. Tried running all the old and new uninstall tools with no luck (but they did run successfully), regular AND safe mode. Why would 2015 install and work over 2011, but…
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Activation Of Bitdefender Antivirus 2016
I have an 1 year unused License of Bitdefender Antivirus 2015. Can I use that License to activate Bitdefender Antivirus 2016 ?
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Multiple Keys, One Account
I have 3 total security keys - 3 user, 1 year. I insert one key into Bitdefender Central. After I put in the next key, it "extends" the 1st key to: 3 PC / 2 Years. WHY? I want to have 9 PCs / 1 year. Anyone?
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Bitdefender Total Security 2016 And Comodo Firewall?
Hi, I know Bitdefender Total Security in the past was incompatible with Comodo Firewall and a workaround using Bitdefender Antivirus had been established; I just installed Bitdefender Total Security 2016 (with firewall turned off) and there don't seem to be any conflicts. Does anyone know if Bitdefender Total Security 2016…
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Help-how To Install Bitdefender 2016( I Have A Problem)
Before I use Norton Security but now i want to Bitdenfender 2016. When i install Bitdenfender 2016 at a computer WINXP, my computer informed me to remove Norton before installing Bitdefender but I deleted norton. I have tried many ways (Revo Uninstall,Norton Removal Tool,...) How to install Bitdefender 2016 on my computer…
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How To Upgrade From Bitdefender Internet Security To Total Security?
Hello, I have Bitdefender Internet Security 2016 installed in my PC and want to upgrade it ro Total Security. How can I do that? Should I pay the full price or half? Kind Regards
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Install And Setup
I am horrified to read the experiences of other Bitdefender customers on this forum. Like them I have raised ticket numbers and received only automated responses. After my first install failure I paid for an Install and Setup package (£23.46). I have received confirmation of my payment but that is all. The product is not…
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Activcation Help
It would appear that I am not the only person suffering for the lack of support from BD and I am at 16 days and counting with a product that I cannot activate. I have logged multiple support tickets and your online chat is basically useless. "our support services are available 24/7. " Yeah right " /> 2015123111060001
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Merging Licenses After Upgrade
I have recently upgraded to Total Security 2016 but I had 60 days left on my Internet Security 2015 license. I have contacted support but only received a couple of automated replies. Nothing seems to be happening now after a week. How do I go about merging these licenses? At the moment I am losing days out of both at the…
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Bitdefender Total Security 2016 Takes Ages To Install
Hi Bitdefender friends, I am trying to download and install BD total security 2016 but it takes a very long time to download the package and install! Why does it take so long? Is there anything we can do to improve it? There is no offline installation for 2016! This is a very annoying proccess indeed.
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Problem With Download Internet Security 2016 (online)
Hi guys I'm Live In IRAN. Speed Internet in my country were very low And expensive . I can not I download online Internet Security Version 2016. Take much time to download. How can I download the full version without any problems I have Please show me a solution
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If I Buy Bd Internet Security (for Win7) Can I Also Install On Xp?
If I buy BD Internet Security (BDIS) for Win7 can I also install on XP? I understand that XP is supported with a different product but that BDIS is licensed for up to 3-PCs. I have a Win7 PC and an XP PC. Can I use one of my BDIS licenses to install the XP product at no additional charge? I searched but could not find an…
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Install On Pclinuxos
I have downloaded the rpm files, but ran into some problems trying to install B/B onto PClinuxOS.(A couple weeks ago, so don't remember exactly what, (likely dependency) BUT: your website says I can install using YUM. PCLOS does not use YUM. Normally for files not in Synaptic, would use apt-get. Can someone suggest how to…
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Blue Screen During Instalation
I installed Bitdefender AV plus 2016 on my home pc running Windows 8.1 pro. During the last part of the installation (configuration part I think) I got a blue screen and restarted. After the restart the installation continued by itself, and appeared to have finished normally. I haven't had any issues since that, the…
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Installation Impossible Because Of Kaspersky
Hi, I have just bought BD Antivirus Plus 2016. It fails to install because of a previous Kaspersky installation. What I have tried so far (and for the last 2-3 hours): - Deinstallation via "Programmes and Features"; - Kaspersky removal tool (several times including reboots); - Bitdefender removal tool (several times…
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Bitdefender Support. 27 Days With No Action!
Very disappointed in the poor support from Bitdefender. I have used Bitdefender for about 6 years now but fortunately never had to relay on support. Last October I extended my license for another two years. I got an email to confirm etc Then in early December I notice that Bitdefender was no longer on my PC. I am sure I…
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Cannot Migrate License Key From Bd Is 2015
I have a 3 year license with BD IS 2014, and I was using BD IS 2015 without problem with the same license key. I have now upgraded to BD IS 2016, but Central is not accepting my license key, and is asking me to contact support. Please help.
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Bitdefender Agent Issue
A few days after a successful installation, this screen appears and it won't disappear, if you close it, it appears again. We tried with a full reinstall, but the problem persists.
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Downgrade From Antivirus Plus 2016 To 2015
Hello, I purchase "antivirus plus 2016 3-pc 1-year" but I was not careful ... I can not install on Windows XP, can install and activate the legal ... 2015 version? Best regards,
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2016 Can't Migrate Lifetime Internet Security
I get a message "We weren't able to migrate your key. Please contact support." I have had no response from support other than to repeat the license key and a link to instructions that give this result. I purchased a second Lifetime license for a second machine and have the same response. The support is disgusting and I am…