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Network Access Blocked
Hi, Since upgrading my Windows 10 to the lastest Insider preview (build 15055) I can no longer access local network resources, if I turn off the firewall all is good. IUn the interim unitl this is fixed I will be re-enabling Windows 10 firewall. Regards. Peter
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Some enlightment about the Firewall Advanced Rules
Hello, Currently, I need to open ports in order to play Ghost Recon Wild-lands. As advised by my router's manufacturer, I need to set a rule besides the port forwarding on my router. I'd like to avoid to totally disable my Firewall. I need to open the following ports for GRW.exe, and possibly Uplay.exe : * TCP:…
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False Positive Reported
Since the last version update a few days ago, I am getting repeated "Phishing" warnings for the URL listed below. https://b.company-target.com/etc.html VirusTotal reports that even Bitdefender is reporting that URL as clean. I have filled out a False Positive report and submitted it. Submitted for action and for the…
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Bitdefender says it found infected email attachments but I cannot see anything to advise me where th
It found password protected files and showed where they were so I was able to fix that but I cannot see anything relating to the email attachments? I am only using gmail
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How to find infected email attachments
I am using the 30 day trial of Bitdefender Internet Security. When I do a full system scan, the result says I have some infected attachments in some of my email and I should delete them. I do not see them in the log - how can I find them? Thank you.
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My company's VPN needs Bitdefender turned off
I have Bitdefender Total Security Multi-device 2017 running on Windows 10 Home. My company's VPN doesn't want Bitdefender running, it wants Windows Defender running. Is there an easy way to turn off Bitdefender 2017 temporarily? How can I do this? I don't want to uninstall Bitdefender.
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BitDefender Menu Firewall ON but...
When I go into my BitDefender Total Security 2017 menu it shows all is well. SEE ATTACHMENT_A.JPG Both Firewall are off? SEE ATTACHMENT_B.JPG I tried to turn on BitDefender - nothing. I tried to turn on Windows - nothing. SEE ATTACHMENT_C.JPG I "repaired" - rebooted and firewall was working. BitDefender updated and…
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[Fixed] Problem with network exceptions
Hello. I am using Viscosity vpn client & BTS 2017 & windows 7 ultimate x64, all soft is updated. So after last update of BTS (about 2 days ago), i have an issue with network exceptions. My current network exceptions were not working. So i deleted all exceptions and then added them again. So everything started working well.…
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[Fixed] Bitdefender Total Security 2017 Firewall Adapters Missing
I have been running Bitdefender Total Security (BTS) since the 2008 version. Within the past 3 months, we upgraded to the 2017 version. This past week, I have had multiple PC's running BTS 2017 exhibit the same problem. All PC's in question are running 64-bit Windows 7 Professional Service Pack 1. The problem surfaces to…
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Unsafe Wi Fi Connection
Hello, I signed up for a free trial of Bitdefender Internet Security 2017 and did a vulnerability scan and the result said my Wi Fi connection is unsafe - the password is weak. So, should I change the password, and if so, how would I do that? Bitdefender recommended connecting to a more secure network ( which I do not know…
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Media autorun turned off
Hello, During a vulnerability check from bitdefender, there came out that media autorun should be turned off. But i would like to have it back on. Been looking for hours but nothing helps. When I put a usb in the pc nothing pops up. I have windows 10 pro 64 What I did: - control panel put it back on ( ask me everytime ) -…
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BIS2017 Web Protection Module - Phishing Protection
Hi, Background ---------------- I recently upgraded BIS2015 to BIS2017 for my 2 Windows 7 PCs (i.e uninstall BIS2015 via the New Bitdefender Uninstall Tool and then install BIS2017 via the Upgrade Web Installer downloaded from Bitdefender Central). Both BIS2017 installations were successfully, fully updated itself through…
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Wireless photo camera cannot “talk” to the PC after BD installation
Hello there, I’m looking for a little help from some knowledgeable folks, please… This is the scenario: * Installed Canon G7X’s bits and pieces – camera and the PC “talk” and “see” with each other in a few seconds without any problems at all and I can transfer pics from the camera to the PC * The moment I install BD the…
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Internet Download Manager
I recently renewed my subscriptions and have Total Security 2017. I also have Internet Download Manager installed and receive the following message when a file goes to the IDM Queue: Infected Web Resource Detected The application idman.exe access to a web resource http://localhost.world/localhost.local that has been…
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Bitdefender crashing at every turn
Getting this error every 5 - 15 minutes. My other computers with the product installed are doing the same thing.
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[Fixed] www.angular.io problems
While "Web protection->Scan SSL" is on, it's impossible to connect to https://www.angular.io (many people are having issues: https://github.com/angular/angular.io/issues/1875)
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Event viewer reports and BTS notifications
Event viewer reports "The BitDefender Virus Shield service has reported an invalid current state: 0" Bitdefender Total Security Notifications "Firewall module status changed" I never disabled i... what this is ?
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Cannot enable Show Hidden Files in Windows 10
Today I just realized that I cannot toggle Show hidden files option in windows folders. I found this old post about disabling bitdefender intrusion detection setting resolved the issue. https://www.tenforums.com/general-support/31551-cant-toggle-hidden-files.html My problem is that no matter how much I search in BD I…
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Is it possible to save Ransomware Trusted Applications
For some reason I had to do a re-install of Bitdefender Anti Virus Plus. After re-install I had to configure the complete Ransomware trusted applications. Is there a way to save these settings? Config file or reg-key. It should be part of the application, I think, but I cannot find it.
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Anti virus Plus 2017
I downloaded trial edition of Bit defender Anti virus plus (2017) and have noticed that it installed a root certificate called Bit defender on my Windows PC. I also noticed that when I goto various websites which use HTTPS, the certificates show as being verified by Bit defender. For example visit www.amazon.co.uk, click…
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Active Threat Control disabled after every restart
Hi, since the last update (where I have to restart) Active Threat Control is disabled after every restart. What could be the reason for that behaviour? Thanks
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Site Advisor
Hello, As I recall BitDefender used to put a safe or not safe tag beside sites when I searched. This has disappeared now.Is this no longer available. Running Total Security 2017. Any help would be appreciated. Hitbit
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IIS Web Server Firewall Rule?
Hi guys, I'm sure this is a straightforward thing to answer. I've configured IIS on my machine for purposes of developing a web app. I can now view the app using localhost in the browser, but I can't seem to create a firewall rule to allow incoming HTTP requests. Other people have asked this for prior versions of…
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Firewall does not remember VPN
Dear all, I have Bitdefender Internet Security 2017 I connect to a home VPN when I'm remote. I cannot access my network shares though the VPN unless I set the VPN network adapter to "Trusted" in Bitdefender Firewall settings. Until now, that's good. But : when I disconnect from the VPN, the device is removed from the…
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Manage home users from central console.
Hi, I'm wondering if someone could help me. I'm looking for a solution to provide AV to home users (est 50+) not connected on any domain or VPN from one managed console , which i can view status's, start scan, manage license etc Thanks
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Protection in Bitdefender Total Security 2017
Hi, In my experience the Bitdefender Total Security 2017 has not blocked single threat, app or attack in the past couple of months. How can it be? Is this your experience too? Thanks, Val
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Firewall allowing all through
The firewall is allowing all processes that need to use the internet full access, the only chance I can block it is by going to the rules section and denying access, correct me if I'm wrong but by then it's too late. Problem is that the app doesn't even appear in the rules section, I've had Opera and Chrome browsers open…
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Bitdefender Blocks PingZapper ( Tunneling)
Hello, So I've been having trouble figuring this out. My Bitdefender does not allow my ping booster (PingZapper) software to connect with my game via tunneling. If I disable my antivirus it works. If I disable Firewall, it has no effect. I've allowed the applications in my firewall settings ( the game and ping booster) ,…
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Can't turn on On-Access Scanning
Hello: In the Antivirus module, I can't turn on On-Access Scanning or Active Threat Control. I click the button, but it always reverts to "Off". It's annoying. I have replicated it many times, including after re-starts. I have created a BDSP file from Bitdefender Support Tool. Thanks in advance for your help, Don
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Bitdefender Internet Security 2017 - Firewall for dummies
I recently upgraded from BIS 2015 to 2017 and I'm not able to set up my firewall. I have tried reaching out to the tech support but they keep telling me to uninstall and reinstall BIS 2017. I need "help for dummies"