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AV Plus 2017 issues: Active Threat Control preventing Discord from starting up, random DNS issues, A
Bitdefender Antivirus Plus 2017 latest version (installed yesterday) - Windows 10 Pro x64 (generally working fine, sfc /scannow is not reporting any errors etc...) - Active Threat Control is preventing Discord (beta version too) from starting. No slpash screen can be seen if the ATC is enabled even with 'Permissive' mode -…
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Thunderbird plugin is active but the putton to tag as spam is not active (can't click)
BD 2017, spam enabled, the thunderbird tool bar shows, Spammers button is active and shows manually added spam emails, but the button for Is Spam or Add Spammer is NOT active. This makes the plug in not very handy. Forcing me to manually add an email. Why is the Add Spammer / Is Spam buttons not active?
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Firewall blocking ping from connection monitor program
Hi, I have Bitdefender mutlidevice installed on a Win 10 PC. If I try to ping www.ggogle.fr from command line it works OK. When I use ConnectionMonitor program (http://www.steelbytes.com/?mid=24) to monitor my Internet connection and some sites uptime all the urls including google do not answer. If I stop the Bitdefender…
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Active Threat Control Disabling
hi first i use old version of bit defender 2016 after i update by to 2017 now i analyze a few days some times Active Threat Control Disabling Automatically on restart my computer ... and auto poly also turn of i scan full pc but no virus found...so why they disable on every restart
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Internet slowdown, multiple port scans and bitdefender crash
Hello everyone. So last night I have had a rather unusual evening. My internet was so slow that I could not do anything. Even though the ping on Google DNS was working, I was convinced that it was a problem with my ISP. That is until half an hour later, Bitdefender alerts me of multiple port scans. 25 from 25 different IP…
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What exactly is Real-Time Optimization?
Hello all and thanks for any help! I'm an IT professional with 20+ years of experience and a computer science degree. I'm new to bitdefender but have used practically all the other antivirus products. I am switching to bitdefender because I like how it has a Game Profile mode. When I enabled the game profile mode I saw at…
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goac
I am sometimes bothered by clicking a link and it goes to 'goac' which then shows that my comp is infected, and freezes my browser. The culprit seems to be http://www.gocloudly.com/goac/index.html?. I run many different scans and my comp is not infected. Is there anyway in Bitdefender to block this site from loading? Thanks
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Firewall and Rules Not working Properly
Always used paranoid mode in all BitDefender versions and now i have several problems with it. This have been happening the launch of BD 2017 TS: Each time i reset the rules it wont ask again for access in each programs and it will block access automatically. For example if i allowed chrome to access the internet and now i…
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svchost.exe accessing infected web resource
I got three of these messages today after boot up:
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Cross Platform Signatures?
Is the AV engine able to identify threats across platforms. For example, can I identify windows viruses stored on my OS X scan? Thanks, George
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Cisco AnyConnect blocked?
I've just switched from McAfee to Bitdefender Internet Security 2017 and now my Cisco AnyConnect client doesn't work when the Firewall is turned on (it works fine when the firewall is turned off, and it *seems* to work fine when the firewall is on, reporting a successful connection, but I can't access anything via the…
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Bitdefeder Antivirus stopping all links from opening
Bitdefender Antivirus 2017 Win 7 x64 I Installed this yesterday and it is not allowing any links such as from my email program or notepadd++ etc from opening. I looked all through the settings looking for what could be the cause and shut a bunch of them off to no avail. Just to be positive that Bitdefender was in fact the…
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bitdefender has detected that you are connected to an unsafe wi-fi
Hi Every so often when i log onto my laptop, Bitdefender shows a pop in the bottom left hand corner of my screen saying "bitdefender has detected that you are connected to an unsafe wi-fi" but when i check in the WI-FI advisor module it says my wi-fi connection is secure (green bar). I only have one Home network and no…
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Computer shuts down instead of going to sleep
I have a Toshiba Satellite C650D laptop- 64 bit- I upgraded to Windows 10 about a year ago and have not had any issues. The last few days instead of going to sleep it shuts down. I checked the audio and display adapter drivers and they are up-to-date. I also checked the settings and they are ok. The only thing that has…
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Chrome Remote Desktop
Hello, I'd like to use chrome Remote Desktop to access my computer both locally and remotely. When I click on enable access which has worked for machines prior to install bitdefender it fails. It looks like it uses different ports than traditional rdp is there a way to allow connections? Thanks!
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2017 Plus Blocks My Internet
I just installed Bit Denfender 2017 Plus on a 3rd computer as I have 3 licences and it has blocked my Internet access altogether, only SafePay works for browsing. I have found posts about BD Firewall doing this, but I do not have Firewall in my subscription, so how come it is blocking my Internet?
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Internet Browsers Slow To Load After Last Update
I awoke yesterday to a notification that an update had been applied to Bitdefender and that i must restart for it to take effect. After restarting the computer , all the browsers on our system , IE , Chrome and Firefox take forever to load webpages , some to the point of timing out. We never had this problem until this…
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virus database updates are really effective ???
Hello, My daddy bought this item and he is not able to know if virus database is updated. Click on "Mettre à jour" = update does nothing, button exist but no action did, no indication when he clicks on it :-( No indication of the last update date, No indication of the database date, Can not manually update and have the…
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How I Know Active Threat Control and IDS are On?
Hello guys, I know IDS (intrusion Detection) is part of ATC now but how i know if they are both enabled?
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Ransomware and Malware warnings for common programs?
I have the 30 day trial version of Total Security 2017. Am thinking of purchasing but I have a couple issues. Here's one, the other is in the Update thread. I get errors of malware and ransomware that I'm pretty sure are common Windows programs. One is: C/Windows/Explorer.EXE Another is Wordpad. See jpg's for all. Why…
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How can I clear the list of blocked attacks ?
Please have a look at the attached picture... How can I clear the list of blocked attacks ?
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Disabling Bitdefender AMSI Provider
i currently have EVERYTHING in bitdefender total security 2017 set to manual, features i don't use turned off, and paranoid mode on. this should give me complete control over what is and isn't install without any interference from bdts, but i have run across trying to install or use a certain apps that i get "Bitdefender…
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New Internet Security 2017 slows IE 11 and Chrome from opening
Installed on 2 PC's. Both are running W-10 Eval. Copy, Build 14955 On my laptop, IE and Chrome take a long time to open, to any web site. Edge browser has no problem. I have uninstalled and the problem disappeared. Also, laptop was "Reset" between tries. Desktop is OK with all browsers. Laptop is a brand new Lenovo Flex 4.…
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Scan mapped network drives
I have Scan mapped network drives in Antivirus, Drives @ Devices set to Autoscan but I do not see an scan activity for the mapped raid NAS or the mapped single drive NAS that I have connected. Neither drive is password protected and I can access them both from File Explorer. When and how does Bit Defender scan those…
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[Fixed] Firewall Rules Error
After upgrading the bdts 2017 to build 21.0.21.967 I no longer can add rules to firewall (block some exe) and instead get "Failed to communicate to with the bitdefender server security service". I noticed that the tray icon takes about a minute to appear - maybe this its normal, I dont know.
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Major issue with device mngmnt!
Hello- I'm not quite sure where this topic goes, so feel free to relocate it. I have been using BD Total security multi device 2017, ever since the install, my system has been a mess. After numerous installs, of windows and av, I may have pinpointed the issue. The exact same software is on my mothers pc, and I noticed that…
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SafePay controls
Can I control what web sites will automatically start SafePay? Currently when I go to a web site that has the word finance in it SafePay opens, even if it is not really a financial site but a news site. When I go to a web site that is actually a financial site, like a brokerage firm, SafePay does not automatically open. Is…
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Total Security 2017 Issues
I am having lots of issues with the new Total Security 2017. I was running the older version, but due to a fresh install of Windows 10 I downloaded this new update. This autopilot thing is very annoying, so I turn it off. The issue is that as soon as I reboot, it turns itself back on. Why is this? How can I keep this thing…
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TS 2017 and Facebook
I upgraded from TS 2016 to TS 2017 on this computer ( so far so good, not a fan of the new interface but it's functioning well ). Ever since the upgrade I noticed some swirling blue circles similar to the one that shows on the Widget when it's updating (only smaller) on all the main posts on Facebook. Is this part of the…
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IP block in firewall
I want to block Firefox to connect to a specific IP address and port. I have Firefox added in firewall rules (allow access), but how to configure the rule to block two different IP/Port addresses? I can not add another rule for firefox.exe, because it is already there. Is it possible and if it is how? Tnx!