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Mapped Drives
I'm having the same problem many have listed. Can't create a mapped drive. I'm on vpn to company network, I've checked the vpn adaptor and had it both on home/office and dynamic but doesn't do anything. Meaning the mapped drive won't connect. I've even used the IP address and same issue. Has there been any updates to this…
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Windows 10 alterts
Hi. I have just swapped to Bitdefender security after many years using Zonealarm (from when it first launched). I am no expert on Windows just an ordinary guy. My issue is that now I am getting loads of alerts that various windows programs are asking to access the internet. The alerts only give the program name and…
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Bitdefender blocks all Xbox Live connections and doesn't let me launch Forza Horizon 5
Hi, How do you whitelist a connection on Bitdefender like Xbox Live and make Forza Horizon 5 not crash when launching?
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Install bitdefender on an offline PC that you know is infected.
Hi. I have a PC I cannot bring online due to the fact it is sending out private information in an alarming rate. How do I install bitdefender on this PC? This PC has not been in use for 2 years due to this infection. I need too prepare the PC offline. Pls help.
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Validation on my main email account
It says to push validate for my main email account and I will receive a code from bitdefender. But when I get into my Gmail I don't ever have validation code. How can I get a validation code to validate my main email account
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Scanning network drives
I have Bitdefender Total Security. How do i extend my scan to my network drives?
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Joowin Wifi Extender
When trying to connect this device, Bitdefender would not allow connection because the security certificate was out of date. Has anyone seen this? Is there a workaround or fix?
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Exclusions and Exceptions Ignored
Team, We have an issue, and it's a simple issue that should not exist. I have a directory, and I know this directory. I know what's inside this directory, and I plan to use this directory as a sandbox. I know that there are going to be some items in this directory that will be flagged by BitDefender, so I add it to every…
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My System is infected with .nobu ransomware virus
Hello Community, Need urgent help. My PC is infected with the .nobu virus, what do I do to have this sorted out, many of my images and documents have the .nobu file extension, I am unable to open the files. Please help. Thank you, Charlston.
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e-mail blocked
When I try to open e-mail I receive the following: Bitdefender has blocked this page.Your connection to this website is not safe due to expired certificate and was blocked. Attackers might try to steal sensitive information from you, such as passwords or credit cards How do I remove this to access the e-mail? The e-mail is…
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Blocking of Banking sites
I have used Bit Defender for quite some time and just in the last few days ran into problems trying to access the e-teller page from my Credit Union which has never happened before. I have tried all possible answers given in Bit Defender sites including clearing Chrome SSL, inserting exclusions for the URL in Bit Defender…
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File reputation?
Hello I'm considering picking up a yearly subsciprtion of BitDefender antivirus plus and so I've been wondering, I read up a bit regarding the global protective network and "Bitdefender Advanced Threat Control" and I have some questions regarding the file reputation feature (which as I understand, is present in the…
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System scan takes FOREVER. No other antivirus running
System scan takes literally all day and all night on my machine. I have looked up this problem other places and they all seem to blame it on another antivirus running. I have disabled Windows Defender and there are no other antivirus or firewall programmes running. What else could be causing it?
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Bitdefender round icon not showing on desktop
The circular icon that was constantly on the desktop has not been there the last 2 times. The tiny tray icon is there & says it's in autopilot mode. The BD Agent process is running, but I'm worried that the app isn't scanning & protecting. I just restarted 20 min ago, it still isn't there. Thanks. - what Operating System;…
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Bitdefender even blocked my ip address for my router!
I have been for the past couple of months finding pages slow to load especially for website I had not recently used. I would find that I received a message with page not working before eventually loading. But when I couldn't get into 192.169.1.254 on either chrome or IE11 there had to be a problem (using win 7.1 by the…
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How do you ACTUALLY whitelist a safe application?
So I whitelisted few processes that I use to modify applications because they are always detected as viruses in the Antivirus. But somehow, whenever I launch them, Bitdefender still blocks and quarantines them every single time. This has become so frustrating as I don't know what more I can do other than completely…
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Advanced Threat Gone beserk
I've installed a new set of tools nxp.com MCUXpresso IDE - and its sent Bitdefender 2017 beserk. These are development tools - not for windows but for Nxp microprocessors. In notifications/Advanced Threat Defence its says detected 31 application as potential threats - no reason given - just blocked. This doesn't work for…
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Antivirus Suddenly More Aggressive - Preventing Work
I am an contract embedded software developer. This morning, after a Bitdefender update last night, I went to perform my usual tasks and my build tool (tup) and compiler were apparently quarantined by Bitdefender. Except that both executables are in their proper locations (i.e., they have not been deleted, moved or…
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Antispam no longer works in Outlook 2013 AND Bitdefender keeps asking me to log in everytime I open
I am posting this here too since this all started when I was using Total Securrity 2017(switching to 2018 made no difference)... I am running Outlook 2013 and half the time I open Outlook, the Antispam buttons are GREYED OUT. If I shutdown Outlook and restart it, eventually it will open with the buttons active, HOWEVER it…
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How to improve system performance?Mouse cursor twitching.
My PC' s Mouse cursor always twitching(like low FPS when play a video game) make me can not do anything. I'm a newbie in English.Sorry for that too.
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i have 2 question
hi all For some reason I had to do a re-install of Bitdefender Anti Virus Plus. After re-install I had to configure the complete Ransomware trusted applications. Is there a way to save these settings? Config file or reg-key. It should be part of the application, I think, but I cannot find it. and the second question I have…
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TS2017 - Executable file blocked despite exceptions
Hello. My file vsthost.exe (it's a VST plugin testing utility) in my folder C:\!VST\vsthostx64\ is being blocked (and removed) by Bitdefender TS2017 despite my creating exceptions in AntiVirus > Exclusions > Add etc. To be clear, I have created exceptions for the file itself and the folder in which it resides. I have also…
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BD AV Plus 2017 eating memory after full scan
I'm using BD AV Plus 2017 on Win 7 Pro 64-bit. After every full scan (once a week), I notice the response of the file explorer and my mouse/keyboard slowing down *a lot* - as in the cursor jumping or disappearing and reappearing, and actions within file explorer taking many more seconds than normal. Looking at Task…
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Bitdefender Vulnerability Scan Question
Bitdefender Vulnerability Scan says my wifi, router, and computer passwords are weak. I was wondering how Bitdefender knows this. Did it hack into my router and computer to see how easy it was to do? Otherwise, I don't know how it would know how good my passwords are.
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BD 2017 causing problems on Windows 10 x64 with Office
BitDefender 2017 free antivirus is interfering with Office 2010, causing problems opening .xls files in protected view (excel xls files downloaded via mail with Outlook) with Excel 2010. It won't happen with Excel 2016. Disabling the antivirus won't help, but uninstalling it makes the problem disappear. When BDefender 2017…
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Bit Defender deletes scheduled task and exe
I have a program that I wrote that runs every day at a scheduled time using Task Scheduler for the past 5+ years. If it just so happens that I pull the computer out of sleep at very close to the same time as the task is scheduled to run, then Bit Defender flags the exe as infected, deletes the exe, and deletes the…
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Website showing as dodgy, owner claims it's OK
Hi, using Bitdefender Total Security 2017, and trying to access this website : https://bigwerks.com/ ...but I'm getting this warning message : "Bitdefender blocked this page This page is blocked by Bitdefender Antimalware filter." The owner of the site (it's music software) says it's fine, is there any way I can verify if…
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Bitdef free, settings
Is there any way to change settings like heuristics, behavior blocker, etc. in free version ? If not, why ?
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Antispam Not woking in Outlook (Office 365)
The Bitdefender Antispan tools in Outlook (Office 365) are grayed out and do not work.
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Office 2016 blocked by Ransomware protection
Hello, we have three individually sperated PCs with all the same problem. They all have Office 365 installed and the ransomware protection is blocking Excel etc from saving files. My Office is Version 1707. Is this protection alarm valid? Is anybody else experiencing this? Please respond. Cheers, Michele