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Firewall on remote PC blocks Chrome remote desktop access
I am not a computer/windows genie .. so please tell me how to troubleshoot this issue My whole family uses the Bitdefender Total Security 2018 and we use chrome remote access to help each other with computer issues If Bitdefender is in Autopilot it keeps firewall active In firewall i see for "remoting_host.exe" the…
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I'm not able to exclude D:\ drive from being scanned
I'm not able to exclude D:\ drive from being scanned. I entered the info as follows, but when I click SAVE and then come back into this, the exclusion I just created is gone. After I click SAVE and it takes me out of that screen (which I wish it didn't do because then I have to drill back down through the menu to find this…
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Advanced Threat Defense
it can't be enabled and i have tried everything
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Configure Bitdefender for Custom RDP Port
Hi there! I'm trying to add a firewall rule that will allow an external RDP connection with a different RDP port than the Windows default (3389). I connect to my PC through the port 3390 (all network/router settings are correctly). The only way how Bitdefender allows a connection through my custom port (3390) is when i…
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Safe files and folders
I was having problems saving files. Then I found that my Documents folder, and everything in it, was marked Read-only. I changed it all to R-W, but it went right back again. Then I found that if I turned off the Safe Files, All was then OK. I get what point of the Safe Files is, and I see that it is set for several folders…
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Vulnerability Scan incorrectly reporting Router Password
When I run a vulnerability scan on my laptop using BitDefender Total Security 2018 it reports that my Router has "No password". On checking, I find that there is indeed a password set to manage the router settings. Even upon changing that password, re-running the vulnerability scan still reports No password. Can anyone…
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Unsecured Router Access Vulnerability?
When I run a vulnerability scan on my PC, I get a warning that my router access in unsecured. Specifically, that my router has "no password". I definitely have a password for my admin account on my router, and my wifi is secured as well. How is Bitdefender determining I have no password? Does it know of an open port or…
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Bitdefender 2018 is blocking inetpub/IIS
Latest win10 x64 build and bitdefender that auto updated from 2017 to 2018.... inetpub/IIS service is not working anymore. I have 3 intermec mobile computer that need to send and receive files to/from the desktop pc. I have to turn off bitdefender firewall to make the transfer work. In 2017 there were some "predetermied…
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Rescue environment - no reboot in Win10 64bit
I've just discovered that BDTS 2018 can't restart computer in order to get in rescue environment. I clicked the reboot button and nothing happened. I have macos installed on a different ssd (hackintosh). Could this be a reason.
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No way to turn off?
So sorry, I am sure this question gets asked a lot, but how can you turn BD off? There are many times you need to disable security software, especially when troubleshooting. Right now, I am trying to do a test on my internet connection which requires that no anti-virus programs be running. There has to be a way to do…
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Bitdefender individual files scan 'right-click' contextual menu option in Windows 11.
Window 11 streamlines menu options but sometimes such options are hard to be found. Because of this configuration Bitdefender individual files scan 'right-click' contextual menu option is not immediately visible. In order to scan an individual file: Right-click the file At the bottom of the menu options choose 'Show more…
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Trying to backup to my NAS system via time-machine on a MAC
I am trying to backup my hard drive to my external NAS system via Time-machine on my Mac. Bit-defender keeps blocking it and telling me An unauthorized app attempted to access your backups. App: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd We blocked the app to prevent it from altering the content…
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Small Office Security
hello sir, can we use small office security for server 2012r2 .we have two server of installed server 2012r2 os.and we are using 25client system.clients systems os we are using windows 7.so is it possible to get total 27pcs pakages.
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Trouble making / dropping connection
My Bitdefender drops connection at least once an hour, oftentimes more, which is frustrating not only because I have to stop what I am doing to reconnect, but it often takes 3-5 minutes to reconnect. Is anyone else experiencing this? I wonder if the problem lies with my Internet provider (Xfinity by Comcast) or my…
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New computer to add
How can I add my Dell computer and download Bitdefender?
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Add access to other computers
I use bitfender on several devices. i also have 2 other windows 7 machines that can not access my machines with bitdefender security on.
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Bitdefender Total Security 2020
I'm trying to diagnose a local service issue on my machine. I've found that I can't even ping my own machine with Bitdefender Firewall enabled. I've tried this with and without Stealth mode. It only works if I turn off the firewall component. Is there a way to allow ping to work locally with the firewall?
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VPN suddenly disconnect
I have 8 devices, 4 of them experienced some issues with Bit Defender VPN. These devices are having issues with the Bit Defender VPN, all of them are mobile devices, the users were reporting the VPN suddenly disconnect from the server, they need to check the bit defender VPN and activate manually again. What is causing…
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Can't access Google Chrome on Bitdefender
Hi, Bitdefender is stopping me accessing Google Chrome and Internet Explorer. It's trying to make me use Microsoft Edge. Can anyone help me in allowing me to access Google Chrome? thanks
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Improve performance on Bitdefender Total Security
Hi everyone, I have a Bitdefender Total Security, 2018 version and has been using it for a year. My issue is that some of the modules, SLOWS DOWN my internet access, or PC in general. Almost all links launch slower, search results are slow, and I thought my Quad Core 4.8GHz PC was not working OK, but it ended up being…
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musicbrainz.org SQL injection
I have no Idea what musicbrainz.org even is. It's come up over 200+ times. I'm so very, very confused. An SQL injection attempt was made by musicbrainz.org. We blocked the connection to prevent the attacker from tampering with sensitive data. In the Bitdefender Central webpage it says this under the notifications.…
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Bitdefender Update Eliminated Firewall
***** PERIODICALLY VERIFY THAT BITDEFENDER FIREWALL IS FUNCTIONAL ****** I have an automatically renewable Bitdefender Internet Security subscription for multiple devices. It is set for automatic updating. Recently, I noticed that the classic Bitdefender interface changed. Several new services were offered. Seemingly,…
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All c compilers blocked
I recently bought a new laptop - the HP omen 15t-dc0051nr, windows 10. I bought the bitdefender antivirus plus. I am a college computer science student. I downloaded atom(I previously used the same) and the gcc compiler extension and also the mingw c compiler. For the very first time when I executed the program it ran just…
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Microsoft.com blocked
microsoft.com is blocked by the SSL scan for total security 2018, and the whitelist isn't working to get around that. I would like to know if there is a solution besides going in and turning the SSL scan off and on every time I want to go to microsoft.com
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"System has been blocked" firewall. How to override "System" to allow?
Hi I am connecting to work via Fortigate VPN. When on VPN, I can ping the work servers, I can remote desktop to the work servers, but the only thing I can't do is "browse" via explorer to the work servers. I have narrowed it down to the following "Application Access" rule that is blocking system. (See attachment). Explorer…
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BTS2018 never ends to scan Thunderbird profile folder
Hi all, my BitDefender Total Security 2018 can't scan \appdata\roaming\thunderbird\profiles\[my_profile] to an end! Not within full system scan, nor as contextual scan. Usually full system scan took about 7 hours to scan about 16 million files, now it reach 15 million and it is still there after 35 hours, and where is it…
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Too Many False Positives
I hate Bitdefender. I really am at that point where this piece of... software is just not worth it because of the amount of false positives (ATC4) that I'm getting and have gotten in the past. Hate is a very strong word, but with my level of frustration with Bitdefender right now and the amount of HOURS and at times…
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Scan issues
Bitdefender Total Security 2018 in Windows 10 Having two issues............. When I right click on a file or folder, there is no option in the menu that pops up to scan the file/folder with Bitdefender. There used to be, now it is just gone. How do I get it back. Second problem is the "manage scans" feature. I tried to…
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Filter or Ignore Specific Notifications?
My daughter uses an app that keeps sending this notification "Dangerous URL blocked". BOX blocked a phishing attempt.... I want BOX to block it. I don't want to see the notification every 2 minutes. Is there a way to let BOX continue blocking the activity without it sending me the notification?
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Paranoid Mode suddenly "off"
For any reason (again) my Paranoid mode is off. It did not detect any Applicatio which is connecting to the internet. I dont know when this starts but it works last week.... I do not really feel save, if this is not working to 100%. Anybody has the same issue?