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Subscription extension question
Hello BD Community: Just bought a "2018 Family Pack - Unlimited Users - 2 Year" from a Canadian online retailer. All for $49.99 CAD! Installed today and setup on our three Windows 10 computers, two Samsung S9 phones, one Samsung tablet, and one other android device. It shows we are good until April 30, 2022. If I bought…
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Is Bitdefender preventing IP Helper from launching?
I asked this about a thousand times on twitter and was met by ignorance and was blocked (probably due to a frustrated comment). I won't be renewing my subscription, since Bitdefender's social media minions don't know anything about their product. I have had to sign up here to get a single question answered (hopefully). So.…
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how to enable teamviewer
TeanViewer reports that BitDefender is blocking its internet access. Instructions for fixing this issue at https://www.bitdefender.com/consumer/support/answer/2128/ do not mach anything in the BD interface I see. How do I fix this?
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New Year Special Offer - 404 Error
I recently received this email from Bitdefender promoting a new year special but when I clicked either of the three "Buy Now" options it leads me to 404 Error Page Not Found. This happened to me when the Black Friday special offer was out and I contacted the Support Centre. The tech support guy called Marius Antone told me…
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Unrequested folder scan each time it is open
Hi all, it's been for some weeks that I have this problem, don't know whether it's BitDefender primary fault, yet it's involved, so maybe You have an answer: each time I open the Download folder (under Win10), I find all the files within ordered by name instead of by creation date as it is flagged, then windows explorer…
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Full System Scan causes Blue Screen every time
Hello, everyone! This is my first post here but I've been looking for a fix for this problem for a long time now and have found nothing, so here it is. Every time I run a full system scan on my PC (Windows 10 64x) at around the middle of the scan (40-70%) suddenly a blue screen error comes up and shuts down my PC. Saying…
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What are the significant points of interest/inconveniences of utilizing the magento platform ?
Magento is one of the open source eCommerce solution which has been intended to be adaptable and versatile. With thousands of organizations running on Magento, it positively is very well known. Here are a few advantage and disadvantage that you have to consider. Advantages: Admin Panel: The admin panel is very user…
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Database locked problem
Hello, I have asked a question in a support ticket but without any luck. Now I try here in this forum. I have made (in Delphi) a program that writes to a sqlite database. This is a simple stand-alone solution. Now something is blocking for the programs attempt to writing to the databse. There is a an error message:…
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Phone App Parental Advisor using all of mobile data
I had to uninstall the android parental advisor app because it had used all of the data. I didn't take the attached screen shot of data usage until after I had uninstalled the app.
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Can't submit ticket
I can't submit a Ticket using Bitdefender's support feature. I just tried & it says there is a problem with my internet. So I figured I'd go online & post this topic....strange how I can do that if there is a problem with my internet. Houston, I think we have a couple of problems with Bitdefender....please fix ASAP. I did…
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test
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SUPPORT?!?
Since three days I tried to contact support. What the h.e.l.l. is that code number I need to send a bloody simple ticket? Is there noone in the staff with enough intelligence to create a userfriendly ticket system? What the h.e.l.l is my operating system of interest, when I have a question about accounting and billing???…
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Subscription Question
I have a couple of weeks left on my old Subscription, if i renew now will i lose those remaining days?
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viewing hidden files in explorer
When I tick the View > "Hidden items" box in explorer it immediately un-ticks itself (see attachment). I've tried going into folder options and changing there but nothings seems to work. I used to be able to see my hidden items but something has changed, maybe recent windows update? How do I get Explorer to show my "Hidden…
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Cannot connect to NAS using hostname when BD firewall is turned on
Hi, I can´t connect to NAS using hostname on PC running BD Total Security 2018 when FW is turned on, I have tried adding rule for all apps from all IPs but it didn´t help. Thanks
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Bitdefender blocking games from saving
I have been using Bitdefender back from 2014, and I noticed that it is getting more and more controlling, almost Orwillian! With every year things get more and more strict from not being able to turn the god thing off and stopping it from messing wit what I don`t want it to mess with, to now it blocking almost every games…
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How To Cure Premature
We provide Effective Premature Herbal Remedies and Premature cure herbal supplements. Here are some strategies you can use tonight. How To Cure Premature
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BITDEFENDER 2019 products
So I can change the 2018 bookmark to 2910, in Google, I searched the latter. Here is what came up. No page information in search results It means that Google could not access the page in order to create a useful description to show in Search results. How to fix it I don't own this page The page owner blocked this page from…
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About subscription
Hi, out of curiosity? I have BitDefender AV for two years now and I have the 2018 version. A week ago my subscription expired and I renewed it. Today I realized that there is the new 2019 version. Can you tell me if I can install this new version with that subscription? Or do I need another one? Thank you
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bdelam.sys Blue Screen errors
Greetings. I an not new to Bitdefender, but I am new to some of the most recent issues I have encountered. I have a brand new laptop which is relatively high-end and I have been experiencing a rash of Blue Screens. one of the files called out in the minidump was bdelam.sys. I found this is the early startup antimalware…
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Why is a full scan taking so long?
I recently switched to BitDefender. My first scan took several hours (I don't know how long, since I had to cancel and restart the scan midway through). A few days later, I ended up doing another scan and it finished within 40 minutes. Today, I ran Spybot Anti Beacon to disable Windows telemetry/tracking. On a lark, I…
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THE RESTORE QUARANTINE COMMAND DON'T WORK IN TOTAL SECURITY 2018
HI I installed bitdefender total security 2018 on my windows 10 pc and after system scan it deleted my outlook pst files , I exclude the pst location files and shutdown the bitdefender then go to the quarantine zone and select the pst file and click on restore buttom but after 3 second it appear on qurantine list and it…
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Android volume banner timeout.
Hello! I wonder if anyone else is having this issue. I have a Sony Xperia XA1 Ultra mobile phone (Android) with the paid version of Bitdefender Security app installed. Ever since I installed the app, I noticed that whilst watching any video clips on my phone, if I increase or decrease the volume, the volume banner at the…
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Log file bdpredir_ssl.log taking excessive space on C: drive
There is a file (which apparently gets created by BitDefender) called bdpredir_ssl.log which is sitting on my C: drive and is currently 11.1Gb in size (and growing). My free disk space is only 7Gb at present. How do I move this file?
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2.4 band Separate SSID
Hi I have a Broadlink Mini 3 that needs a 2.4 band in order to set it up. The Broadlink will detect a 5.0 band and because it's not compatible it won't connect to the network. Is there a way to broadcast a 2.4 SSID (not the current mix of 2.4 & 5.0) In other words, can I separate the 2.4 and 5.0 SSID's so I may connect to…
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Not able to install Bitdefender, Just because Avast isn't uninstalled properly.
Hellow everyone, I had Avast free antivirus installed on my computer that i removed from program and features today. But after reboot avast is still apearing on my pc but not in program and features. Now avast is blocking my Bitdefender setup from getting installed.. I have gone thrugh avast forum but they are not replying…
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Bitdefender 2018 security service memory consumption
I'm running Bitdefender Internet Security 2018 22.0.21.297 (engine def 7.76.385 at the moment of writing this message) under windows 10 1803.17134.112 on a Ryzen 7 1700 AMD cpu with 16gb of RAM. I've noticed that (even with previous versions of BIS 2018 as well previous Window 10 build) the amount of memory used by…
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Reset password on client
How do you reset the client password (in my case I want to turn on Auto-updates, but get asked for a password)? How do you reset it if you have forgotten the password? I can only find a way to change it, but that of course requires you to know it first, and I have forgotten it.
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Internet & Total Security RenewalPrices
different prices on renewel page it say 39,98TL but when ı want to buy price goes up 155,52TL
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Cannot add Exclusions
So I am an IT student who needs to be able to program, but Butdefender keeps blocking the programs I write. This is super frustrating. I follow the guides on the internet, I go to the functions, I go to the antivirus module, I click the cogwheel, I click Exlusions and it shows me that 0 things are exluded from scanning.…