-
CD/DVD-drive will be scanned on each system start
Hi, the medium in my CD/DVD-drive will be scanned on each system start. How I can stop this? The help files describs a way witch not exist in the current version. I opend the same thread in German folder. Can anybody help me? Bitdefender Version Total Security 2018 22.0.19.242 Windows 10 Version 16299 Build 309. Regards,…
-
Can't add an application to whitelist
total security 2018 - 22.0.19.242 i previously added an application to the advanced threat defense whitelist, so i know it was working. today i clicked add application to the whitelist - the add trusted application box popped up - i can navigate to the application and click on it. the OK button cannot be pressed as it is…
-
Goodbye Bitdefender
I'm sure this will be deleted but please read it first and pass it along to management. I have deleted BD from all of my devices and deleted my BD Central Account. To your credit I have received a refund. I have moved on to a new security suite. No more 10 minute updates. Less than two minutes now, closer to one minute…
-
I need to change language: help!
Hi, I need to change language in BitDefender 2018. Where is that option please? Thanks
-
Devices
I am about to renew my bitdefender total security, I was wondering if when a renew it will I be able to remove all of the device from it, so I can select a different 5 devices?
-
Block www.msn.com
Hi . Can I block this site using bitdefender? It's just started appearing whenever I start up my lap top. I'm using firefox if that makes any difference, thank you .
-
Temporary files
Bitdefender Total Security 2018 Build 22.0.19.242 suddenly starts creating thousands of TMP files in a "tmp\tmp0000033c" directory. Each file is almost 2 MB. Meanwhile Dumeter shows vsserv accessing the internet constantly. The "virtual size" of vsserv keeps growing. Now at 1,714,948 K. I unplugged the internet cable and…
-
Outlook.com email
I cannot get my email confirmation to my myname@outlook.com. G mail works OK. It is getting blocked even before my spam folder. Any ideas?
-
Full System Scan Problem
Total Security 2018. Build 22.0.19.242 The problem started around the last few days in February. I was originally on Internet Security 2018 and 3 Intel computers all started the same problem. When activating a Full System Scan the progress reached 26% and stops progress. I have left the machines on for several hours and no…
-
Bitdefender Icons in Windows File Explorer Context Menu
I am only seeing the icons (these being options to scan a file, shred a file, or access to file vault) that appear for Bitdefender in the Windows File Explorer (explorer.exe) context menu (ie the 'right-click' menu) when running Windows File Explorer itself, and not when running any other applications that share the…
-
ATC.SYS causes Green Screen startup failure
I'm getting a Green Screen, in Win 10 Build 17074, that prevents Windows from starting. Only remedy is to uninstall Bitdefender Total Internet Security 2018. ATC.SYS Kernel_Security _Check_Failure This is with latest build of your software.
-
Facebook issue in all browsers after update
If click my mouse my status or start a new subject in a group a transparent black overlay appears with an x in the right hand corner and then after a while goes or goes if i hit the x it then returns the facebook page but with no status or new subject box available this is happening on all browsers I am using and I have…
-
Congrats
Congratulations BitDefender on winning product of the year. I@m not one bit surprised but its great to see your excellent product and dedication to development recognized. Hitbit.
-
Bitdefender clogs the CPU
BitDefender erroneously labeled the other thread of this issue as "Fixed", so I'm starting a new one. The problem persists even after the latest update until this date (Jan 19th, 2018). Symptoms: The computer becomes laggy to use seemingly at random, with any moving video suffering from slow frame rate, any sounds becoming…
-
BitDefender and Firefox
Hello, I have received what appears to be a follow up tech support questionnaire from BitDefender which Firefox is flagging as problematic. I have attached a screenshot and would be obliged if someone could advise me if the questionnaire is genuine. Hitbit
-
Bitdefender Cloud Based?
Hey, I did a fresh installation of my system today and I am confused, that Bitdefender has all Whiteliste and Firewall rules restored. Is there a option or an feature that Bitdefender saves that in a cloud? How can that be disabled? Thanks!
-
Vulnerable?
Bit Defender is telling me my device is vulnerable. It says last update yesterday - update now, which I do and it appears to not update and gives me the same message! When I check everything else it says my device is all fine. Can anyone tell me why this is happening please? Thanks
-
BitDefender and Firefox: problems. help!
I apologize for the urgency, but it is. I had to format, so I einstalled all the programs and Firefox always worked well, after I installed BitDefender AV and Firefox is no longer online. I show this page: https://www.dropbox.com/s/urk4u773ou9l23e/CatturaFirefox.JPG? dl = 0 Other browsers go online, only Firefox gives this…
-
Bitdefender 2018 slows page loads of Chrome SIGNIFICANTLY
I have been using Bitdefender for about six months with no issues. About two weeks ago -- around the end of January 2018 -- Chrome had become very, very slow to load pages. After some troubleshooting for a week looking for other possible causes, finally completely removing Bitdefender today immediately became the fix. (By…
-
I want to remove BitDefender Wallet
BitDefender Wallet continually asks me for a password. I set it up in 2017 version. I stopped using it some time ago. How do I delete it, once and for all? All the instructions posted in the forum are old and for previous versions. No, I don't want to use it.
-
got new phone
Got a new phone how do I take my old one off my account
-
Firewall Interfering/Blocking Homegroup Functionality
If the firewall is activated, the Homegroup function on my two Windows 7 and one Windows 10 PCs does not work correctly. The computers cannot "see" each other. When you open the File Explorer, one or both of the two other PCs are not shown/listed in the Homegroup section. Most times, they are not listing in the Network…
-
BD does not open powerpoint
When i try to open a ppt this message appears: "The presentation cannot be opened. Your antivirus program may prevent you from opening the presentation. To fix this problem, make sure your antivirus program is current and working correctly. If the problem persists and the presentation is from someone you trust, turn off…
-
Bitdefender prevents NAS access
When I turn all features off I can access NAS and then I can turn all features on and it works until next boot????
-
Bitdefender Still On My System After Uninstalling
I don't know which section this belongs in so if I'm in the wrong spot, sorry. So, a while back, I uninstalled Bitdefender 2018; I had the free version. The problem I had with it was that it decimated my CPU, I was almost always at 80-90% just by having Bitdefender installed, so I uninstalled it and went for one that was…
-
Bitdefender Services are not responding
Well as if I wasn't having enough problems I got this error message for the first time in all the years I've been using BD software (Win 7 64 Bit). Can you please point me to the Bitdefender Uninstall tool so I can rid my system of your buggy software? I've rebooted three times and the error is still occurring.…
-
Why is Bitdefender using so much network in the background?
Why is bitdefender continuously sending and receiving so much data in background? I Haven't even touched the vpn app and it shows 900+mb usage and the rest of the process are using even more. All this data in just 4 days starting from this month. Why is wallet process transferring so much data? what is it even transferring…
-
Hostname edit
If I change my computers host name will it still be protected?
-
Is Firewall Public, or...?
I'm in Auto-Pilot- I ticked Public in FW settings/reboot, but I can't find where to Verify that It's Public? Do I need to be in a different mode, or what?
-
Hugh Boot Time Increase
I have noticed a significant increase in boot time from about 28 seconds to 2 minutes 10 seconds. I have tried a new SSD and many other ideas. What is the best way to temporarily not boot with Bit Defender so I can eliminate this software as a possible role because of the slowdown in boot?