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Paranoia Mode
I can't seem to find Paranoia Mode. Where can I find Paranoia Mode?
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Support ticket communication
I have an open support ticket. I just received an email on that ticket asking me why I didn't answer the questions in the last support email. Well I didn't get any email from support with questions. Is there an online way to look at support ticket communication?
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BDIS 2018 - Eating up CPU
Yesterday Bitdefender was updated to 2018 version and since then there's been a 100% CPU usage spikes by process "System" every ~5 minutes. Using Process Explorer, it's been narrowed down to some avc3.sys processes which are Bitdefender drivers. I tried to reinstall it several times using Bitdefender Uninstall Tool but the…
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Family Pack 2017 to 2018
Hello all, I see that BitDefender has updated itself to the 2018 version on the PCs that are supported by my Family Pack. Does that mean my Family Pack should transition to 2018 also, as I am interested in protecting iOS devices that are now a part of the 2018 Family Pack. Do I need to do something to install Family Pack…
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Options in the folder properties
After a full scan, missing option in the folder properties, why don't you fix the problem?
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?? BD has detected a new device and will scan in the background
Hi. Everytime I turn on my laptop I get the same message from BD: "New Device detected. Bitdefender detected a new device and will scan it in the background" but it does't say what is the device ? How can I found out ? and after how can BD stop showing this message over and over ? I use BD internet security 2018 thank you…
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MS document hyperlinks blocked
hyperlinks [to my web browser] in Winword, OneNote etc are blocked. How do I unblock them? I've tried turning off the Auto Pilot and turning off the firewall but no luck. Any suggestions? Thank you in advance. Mr Curly
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[REQUEST INFO]How to allow file?
Greetings: I am a new user, testing this product, and already I ran into a few issues. Issues, to be precise: game trainers by Ling. These get quarantined automatically, despite these are clean programs, however they generate a false positive. I restored these, but not even 10 seconds later these are again quarantined. How…
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Customer Service Flawed Logic
Hi All, This is not meant to badmouth Bitdefender, I mean it as a suggestion and recommendation from some of us especially those that have the current Win 7 ATD issue. By the looks of it TS 2018 might have been rushed to release due to the release from a competitor or just was not run through debugging very effectively. I…
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No Internet connection
After installing bit defender total security 2018 i am not able to use internet connection ..please help..!!!
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Temporary disable 2018
Is there an easy way to temporarily disable Bit Defender 2018 to remove blocking when installing new programs. Thanks.
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How to remove "A new way to navigate" message
I am running BD Antivirus Plus 2018 and the message "A new way to navigate" appears every time the program is opened. This is annoying and I wonder if there is any way to turn it off? There doesn't appear to be an option to turn off in settings and any suggestions will be appreciated. Thanks
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Google chrome crashes & Deluge stopped working
Google chrome will not work at all since the installation and Deluge torrenting stopped as well.
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Why is Windows Defender in my task tray
Doesn't BD turn it off ?
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how can Translate langue to arabic in Bitdefender Internet Security 2018
how can Translate langue to arabic in Bitdefender Internet Security 2018 Hello all Can I translate the program into Arabic? But I do not know how I can open / edit files of type: Txtui Upd Is there a tool for doing that or a program? Or I can get Arabic files if they are ready for you Thank you very much The original text…
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Bitdefender Total Security 2018 interface bug
I recently upgraded my BDTS2017 to the 2018 version. The Protection and Privacy tabs work as intended. but the Tools tab seems bugged. None of the options seem to work (One Click Optimizer, Startup Optimizer, Anti-Theft and Disk Optimizer). When I try to click on the buttons, I get a bit of loading and then nothing else.…
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BDTS 2018 Memory leak
4-8GB memory leak with 2018. 15GB leak with 2017. No leak on laptop. Processes and Cpu-z file included. PC crippled. Must be my PC. Win 7 x 64 15gb ram 1 gb swap Support notified along with their zip file. Meanwhile any clues would be useful. Thanks process.txt DAVID-PC.txt
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How do I disable CD Drive scan in Total security 2018
Hi,I just purchased a years sub of Total Security 2018 and when I insert a cd rom game into the drive it automatically starts scanning the disc. How Do I disable it from scanning my DVD Drive? thanks.
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Slow to print on network printer
I have recently installed Bitdefender Total Security 2018 on a Win 10 Pro laptop and I have noticed a problem with printing. When I send a print job to my (wired) network printer it takes a very long time to start. There is a delay in the small printer status window popping up, and when it does apperar it says it is unable…
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censorship by the Bitdefender Facebook
Respectfully, Recently I post some comments in bitdefender Facebook page in order to communicate and know experience of the other people in order to fix my problems in connection with my Bitdefender Internet Security that all of them deleted by Bitdefender Facebook that shows not only they are not honest in their work and…
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Port Forwarding
How to port forward in BD Total Security 2018 for ip cam use
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Slingo Supreme
OS = Windows 10 Pro With Bitdefender 2018 installed I'm unable run Slingo Supreme from Big Fish games. My previous anti virus program was Kaspersky AV and Slingo worked fine . Any ideas on how to get Slingo to work with Bitdefender?
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Can't toggle Hide/Unhide options
After installing Bitdefender Antivirus Plus 2018,I can't change Windows hide folders options.But in safe mode,it works properly. Using Windows 10,With Creators Update Installed,(x64 Version)
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Bit defender keeps deleting my games and blocking my game ranger!
I just bought the bitdefender total security 2018 I never had problems play online with the 216, after spending 1 year with Kaspersky I decided go back to bitdefender. For my frustration as soon as I installed it starts deinstall my games and the game ranger by itself and put the files in quarentena. I totally understand…
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Bitdefender 2018 or Kaspersky 2018 which one should I try for this year?
Hi there I’m about to renew my Kaspersky licence, I contacted the https://www.anti-virus4u.com/ to get a new licence key. However, they suggested me to try Bitdefender 2018 this time. I don’t really understand the difference between them. I’m using the Kaspersky internet security 2017. Just wondering is that Bitdefender…
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Trouble configuring scans
Two (possibly related) questions for configuring a Full System Scan: 1. When I go to Manage Scan Tasks --> Full System Scan--> Scan Options, I find that Scan Targets (on the Basic page) and Scan Options and Scan Operations (on the Advanced page) are grayed out. How can I control them? 2. My full scans are taking hours -…
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Bitdefender startup and Wallet startup is slow.
Few of the Bitdefender services startup properly. I checked with Task Manager that after my system start-up, the Bitdefender icon in my taskbar comes up very late. Almost 5 min after my desktop screen appears, the icon appears. Which includes Wallet. So once i go to Chrome, I click on wallet extension which is not loaded…
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Firewall blocking printing on network printer
Hello, The firewall in Bitdefender TS2018 is blocking access to my network printers. With previous versions I was able to fix the problem by adding a new adapter rule (see https://www.bitdefender.com/support/how-to-create-a-firewall-zone-in-bitdefender-2016-(my-wireless-printer-is-not-working)-1466.html ) I can't find a…
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New 2018 Version ######
So you guys forced me to install the new Antivirus Free Edition on one machine. And boy, is it terrible. 1) There's no apparent way to tell what version number is installed which was obvious in the prior version. 2) No way to see when the last update was done. Today? Last week? Never? Again it was obvious in the prior…
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Technical support
And where did the technical support, all fired?