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Discussion List
Windows Services
Hi guys, I have recently purchased Bitdefender (within the last week) and I was wondering if there is any documentation or if anyone can tell me what specifically the following windows services do: * Redline * Virus Shield * Product Agent * Device Management * Desktop Update Presumably the desktop update is in charge of…
FAMILY PACK 2018 ask
I own a micro company that has 25+ employees. I was wondering if Bitdefender family pack 2018 can work with my company? if not, please tell me what a i need to purchase. Thanks
Browsers with BIS
I use Mozilla for general browsing because I find it faster as opposed to IE 11 which seems to be incredibly slow but use this as default browser. I dont quite understand the workings of Safe Pay - does it use my default browser or something else ? I would like to change my default browser to Vivaldi but understand…
SSL Issue
I have a customer that uses this product and after installing Bitdefender Internet Security build:22.0.8.118 he's getting BAD_SIGNATURE errors. In researching the problem it appears all we need to do is untick the scan ssl box but he is unable to find it and I don't have access to his computer at the moment to look for…
Live tiles not working after upgrade
Hello. Since i have installed latest version BDIS 2018 (upgraded from BDIS 2017), live tiles not working anymore in Windows 10 x86 latest version. Please a fix for this problem.
want to know does bitdefender give global keys
Hello , my self rajeev and i m from india . i want to knowsome information regarding bitdefender . anyone tell me does bitdefender offer Global vesion of keys ?. actually i havea website where visitor coming from diffrent country so i need global version of keys . i was thinking to join bitdefender business portal but…
bitdefender family pack 2018 vs bitdefender antivirus for mac 2018
Whats the difference between buying bitdefender family pack 2018 (which includes mac support) vs bitdefender antivirus for mac 2018? Why would I buy a 3 computer license that is more expensive than an unlimited license with multi-platform support that is offered by the family pack? I am confused and unsure which one I…
Working Fine ON Latest W10 Fall Creators Update Insider Ring Build
No problem updating Total Security 2017 to 2018 on the latest Windows 10 Fall Creators Fast Ring build 16241. Actually I updated to 2018 on the previous Fast Ring build whose number I can not recall. In any case the update to 2018 went smoothly. Just downloaded and clicked the downloaded file. The install then uninstalled…
BitDefender AV Plus 2018: How do you exclude some files or folder from scan?
Hello, how acan I get some files or folders out of BitDefender scanning ( exclusion ). Can anyone tell me? Thank you.
Security Widget Won't Display
Today I upgraded my BDTS2017 to BDTS2018. I used the BDTS2017 Uninstall Tool. I must say the new installation went much more quickly than past installations. My problem is that when I turn on the Security Widget, it does not appear. The button stays in the "On" position in the General Settings, until I close BDTS2018 and…
Cannot Access Sites and more
I removed Total Security 2017 with the removal tool and went to Bitdefender Central and downloaded TS 2018. All was fine, then all of a sudden I could not load loads of websites. Skype, OneDrive, Adobe Creative Cloud were offline too! I pinged some sites (including ones that I could not access and they pinged OK. Also,…
File Vault
I upgraded from Internet security 2017 to 2018. File Vault is present and working (encryption of files). I tried to create one. On this page https://www.bitdefender.com/solutions/antivirus-comparison.html it says that file Vault is part of Total security, not Internet security. I looked at manual and…
Conflict With Mactype
Build: 22.0.8.114 ATD detected almost everything on my computer when Mactype is enabled and this didn't happen in 2017. The hooked Mactype DLL causes ATD detect every program as virus. I posted this issue in the feedback during the beta test but no one replied me. What should I do now? Should I abandon Bitdefender?…