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Stealth mode in firewall settings always resets itself to "on"
I use my pc files from lan devices. and this settings prevents it. i disable it everytime and it works but later it resets itself to on. please fix this
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Firewall problem ...?
Hello, i own the latest Version of Bitdefender Total security 2019, and when I’m trying to okay video game, I can’t... cause my game can’t get connected to the server ... cause of the protection? when I delete the program I can run the game when I install tir I can’t I allowed on firewall etc but not working please help.…
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How to use Protected Folders as a default-deny solution?
I have been playing with Protected Folders and Application Access from BitDefender Total Security 2019 and I found it to be very interesting. To start with I added the folders where my personal info was stored to protect them from modification (ransomware). After seeing it was a success, I took it a step further and added…
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BD sending out false License expiry messages
Yesterday for the third time (!) in a row, I received a false email notification from Bitdefender that my License is about to expire. Someone in the German forum suggested that this was due to emails being automatically generated and a lack of synchronization between the license database and manual overrides by support.…
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Turn of Bitdefender temporarily?
Bitdefender 2019 Total Security Windows 10 64 bit Home version 1803 Is it possible to temporarily turn off Bitdefender so I can use my company's VPN? The only way I can find to do this and turn on Windows Defender (which is what my company requires at the moment) is to uninstall Bitdefender. Naturally, this is a big pain,…
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How to cancel subscriptions in BD 2019?
For some reason BitDefender has now put me in an active subscription for reneval of the license. I have NEVER had this before, and I don't want it. I will buy the product if I like it, but I don't want the product to buy itself!. In the email I received today is this written: Your Bitdefender Internet Security 2018 expires…
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What's the difference between the versions
based on https://www.bitdefender.com/solutions/antivirus-comparison.html the only difference is they support more platforms, Also the Anti-virus plus is not shown is it any different then BIS or is the firewall the only difference?
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Windows 10 Bitdefender firewall disabled
Hello, I noticed that my windows 10's Windows Defender Security Center shows "Action needed" in the firewall & network protection section. Apparently, my bitdefender firewall is disabled according to windows security. Although when I check my bitdefender, I see my firewall is turned on so I'm not sure if its on or off. Is…
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Ransomware Remediation Missed, Disappeared or is a Glitch??
i'm new on this forum and surprisely the new build of Bitdefender 23.0.11.48 has missed the Ransomware remediation on the protection tab or is a glitch (moved in the right causing impossible to disable or adding/managing exclusions and also enabled the feature) Note: the image is for the spanish version of Bitdefender…
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Bitdefender 2019 Blocks My Smart Card From Web Browsers
Some time ago in September my Bitdefender updated itself from 2018 version to 2019. Ever since then my web browsers that I use (Firefox, Explorer) don't recognize my smart card anymore. For example, when I try to log into my online bank account with my smart card it tells me to "make sure that your smart card is correctly…
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Bitdefender Total Security profile settings revert on restart. Changing Power settings constantly.
This is driving me crazy and I cannot find help for this anywhere. Every single time I restart my PC the profile settings I have made are reverted. Heck, even when I make changes to the profile settings and hit the save button reopening the settings will show that they weren't even saved. Game Profile is selected. Optimize…
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IDM can't work properly and get downloaded files with 2019 version?!
Hello When I update Internet Security to 2019 version, Internet Download Manager (IDM) can't work correctly and download files with stable speed like before I use the 2018 version. the speed is changes and stops! I set the number connection to 4, but just one or two connection create, not four. I checked with different…
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Antivirus Plus - Firewall Notification issue
Does anyone have issues with Windows Security Center (Windows 10) and message about Bitdefender Firewall? In Security Center I have message: Actions needed in Bitdefender Firewall - Open Bitdefender Firewall. As I'm using Antivirus Plus, I don't have firewall included in my product. Am I misunderstanding something or it's…
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BUG - Constant disk read/write while Bitdefender is installed
I have build 23.0.11.48 on 5 computers. I uninstalled the old build completely and reinstalled it on all machines... and I still have to use a trick with restarting the service (Windows Management Instrumentation). If I don't restart the service, there is still a problem with constant reading of drives (including…
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Installation and slowness issues with Bitdefender Antivirus Plus 2018 and 2019
Over the last two days, I probably spent at least ten hours trying to get a reasonably workable version of Bitdefender Antivirus up and running. I wouldn't say I was entirely successful -- web browsing is still on the slow side -- but I can tolerate it, for now. I thought I would pass on what I did for whatever it might be…
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Total Security 2019 Still Blocking Blizzard Entertainment
Bitdefender Total Security 2019 is still screwing with blizzard entertainment downloads and maybe even installations. My blizzard launcher wouldn't update it would just get stuck so I decided to freshly reinstall it and now its just stuck at installing at 1%. Had ZERO issues with anything blizzard related before upgrading…
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Not compatible with windows 10 version 1809
BTS are Not compatible with windows 10 version 1809, Please give compatible update for windows 10 version 1809
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.index files
I have a number of files called things like 29fd7968-3873-471a-8b44-5afba214a3d6.index about 2 MB each. They are located in random folders and I have a couple of them spread over my disks/partitions. Someone told me these kind of files could indicate some kind of malware or virus. I scanned the files and I also completed a…
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Stop notifications
How can I stop notifications on the home screen such as "Advanced thread defence is disabled" please other than switching it on? Thanks
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Help needed to downgrade from 2019 to 2018
I am facing serious problems with usb external drives and performance since my total security 2018 was automatically updated to 2019. Some people have posted workarounds like restarting services etc. But they did not work for me and I don't want to complicate my life as I have work to do. So can you please kindly guide me…
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2019 Update - only Chrome with https problem + other major issues
I have read of various people's problems with the 2019 update and I'm getting similar issues. 1) Only Chrome seems to be affected by the https problem, but only on some sites. I can't make exceptions to all the sites affected as that's a pain and the wrong solution. For the moment I've had to disable the Encrypted Web Scan…
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Bitdefender Security Service keeps crashing
My Total security install updated to the 2019 version last week and since then it has crashed once a day, with the faulting application path of: C:\Program Files\Bitdefender\Bitdefender 2017\vsserv.exe How do I reinstall this on win 10 now that the appwiz option doesn't work in the run menu?
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Slowness & Trusted Platform Module
Hello! 1. I am suffering from really slow opening of the program, when i open something in the program it refreshes strangely from top to bottom. 2. TPM gets broken when bitdefender is installed, as reported by Windows Defender. I paid for this *** so much and i get only headache, what the ?! Whats going on?!?!
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BitDefender 2019 AV: I need to disable it for some minutes. help!
It seems incredible but sometimes I need to disable BitDefender 2019 AV for some minutes. In the previous version there was that option. Can you help me to find that option please? If that option doesn't exist anymore, I will need to uninstall this important antivirus and use another one. Thanks to help me.
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Partial Refund BD 2019
I have several tickets in for BD 2019 issues and never get a reply from BD. Finally, I asked them two weeks ago how to get a refund for my remaining subscription (no reply). When I paid for a subscription, BD 2018 worked just fine. It isn't my fault that the company forced me to upgrade to a version that doesn't allow me…
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User vs Admin settings and more
1. Some settings are greyed out when the user is not an administrator, understandable. This raises the important question for user changeable settings, are these per user or general? Some settings are unavailable for the user, even read-only is not allowed, why? 2. Some actions cannot be done by a user: For normal usage i…
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Bitdefender 2019 slows down my pc when using Firefox
Hi there, after upgrading from Total defender 2018 to 2019 version, my Pc is really slow. Opening any app takes 20s and more. (photoshop takes 30s!!!) I've searched the forum and find out that the problem is that Bitdefender does not deal with Firefox: I checked and I confirm that after opening firefox for the first time,…
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OK Got It!
OK so apart from all the other issues with 2019, I keep getting the popup when windows starts showing me all the goodness in the new version. Seems like clicking "OK Got it" doesn't really help coz next time windows starts there it is. Anyone else come across the same issue.
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Explain me bitdefender processes
I'm new in bitdefender. I want to know what are functions of all bitdefender processes. What are bitdefender device management, redline, axillary service, wallet agent?
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Unable to play channel - hdhomerun
Hi, I have recently upgraded to the 2019 version and seem to no longer be able to stream. If I remove 2019 version, or go back to the 2018 version everything begins to work again. I have followed this https://forum.silicondust.com/forum/viewtopic.php?f=92&t=67931&p=315613&hilit=bitdefender#p315613 but it didn't help. Any…