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Privacy activation problems - cannot enter mbile phone number
1. I am not really happy with the functionality of activating the identity features. I cannot enter as requested the mobile phone number. It doesn’t work with or without leading 0 and trying later does not help! The manual does not cover that issue. Thanks for ideas
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How do get actual subscription renewal dates, length of subscriptions and cost?
I've used Bitdefender for many years and one of the biggest complaints I have is how they manage their subscriptions. I currently have a family plan that shows two different renewal dates depending on which site you look at. Verifone showed a 1-27-24 renewal date where if you go to Bitdefender-Central it shows a 5-13-24…
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Cost
Bitdefender is getting too expensive. Why do they not offer a Total security solution to include family AV Firewall VPN and at least 1 person Identy Theft protection. I've been a subscriber for over 10 years now but it's looking like I will have to look elsewhere.
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Total security 10 devices
I have total security 5 devices running out in two days time, I purchased a new total security 10 devices and tried to replace my old subscription with a activation code which has shown up in my account but when I tried to download it it will not open. Is this because my old subscription has a different number of devices?
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Why does my activation code does not work?
[*image removed by @Flexx*] I recently reinstalled windows 11 on my laptop. Since then I'm not able to activate the subscription with the activation code. Kindly help.
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2FA does not work on iPad and computer
Hi, i don’t know how I managed to get into my account on iPhone, and now trying to get into my account on iPad and computer and 2FA just not working
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Installing Bitdefender on another device without being charged
I have tried many times to install Bitdefender on another device (mobile phone) using my existing subscription that is on my laptop. I follow the link as instructed but I am always asked for paymnet of £24.99. I understood 2 more devices would be included in my original payment. This is putting me off renewing my…
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more users in one account
hello, I came across this screen on Bitdefender Central, and I was wondering: Can I add multiple individuals with different statistics to a single account through this screen? If so, what's the difference compared to the Bitdefender Family package? (I currently have Bitdefender Premium Security)"
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Forget my activation code
Hello all, i have changed my device i deleted the bitdefender app in old device downloaded in new device. Now the new device required the activation code which i forgotten. HOW TO FIND?
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I want To Get A Refund
Bitdefender charged me yesterday for a Total Security Renewal which I am not aware of. I don't want to renew my total security because I am choosing other options. I want Bitdefender to refund the amount that they charged me that I am not aware of.
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Flash sale?
I received an email offering a 5x device license for $50. But in the shopping cart I see no way too identify my existing account. So it appears it will create a new one and I'll lose the remainder of my current subscription. Am I stuck with the auto renewal price or is there some way to take advantage of the sale?
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How to download Invoice
I want to view my purchase history and load invoices. But when I followed the manual I received, I couldn't find the specified topic. Download & print Invoices in 2Checkout : No email was sent as notified. Download & print Invoices in Bitdefender Central : No topic My payment
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Support cases
Is there an area in BitDefender Central or BitDefender Support where I can view my support cases?
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I wrote to cancel@, when an answer? The worst support ever
I wrote to cancel@, when an answer? No way to manage the subscription from bitcentral. Just give me an answer so I can end this nightmare
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Cancelation, refund and disabling auto renew
Hello, yesterday i bought a Bitdefender total security program for 1 year from bitdefender's turkish site since it uses the countries currency. But i cant manage my payments or get a link from 2checkout to disable the auto renew. I also sent a mail to the Turkish site. I don't know what to do since the payment is a lot…
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Expired Subscription On Correct Email
I have an expired subscription on the email I want to use and an active subscription on an email that I want to change to the expired subscription email. How do I do that?
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Multiple Bitdefender Accounts
Hey! Silly question: Can I have two separate Bitdefender Accounts created on two different e-mail addresses with different hardware assigned? I know there is nothing to stop me from technical side, however I am wondering is there anything which should stop me from doing that? Like terms of service or anything else? I have…
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Bitdefender Central Settings - Show/Don't show snap photos - what is that?
In Bitdefender central Setting You can find above option. What is that and how it works? What happens when it is turned on or off? I had problems with finding any information about that feature. Thx in advance!
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Delete old email Central Account please as new one created
Hi Hope someone can help here I subscribed to upgrade package, now using a new Gmail account which is safer. This is working well and no problems....... Instead of changing the old account below I just created a new one: My old account, with a previous old email address not required now, had previous subscription which…
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Please CANCEL my subscription!!! Helen Lacko
i HAD a subscription with Bitdefender - I was NOT happy!! When it came time and the "free" period was up and I had PAID for my subscription for the year; I couldn't activate the Checkout subscription that was given to me!!
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Activation problem
Hi all, iam getting sick of the difficulty to activate bitdefender. Bitdefender central sais currently active subscription, while bitdefender tells me i only have so many days left of my free trial and offers a buy now window. It dosent give me the option to enter any activation key. Any advice please.. Nic
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Central Login Looping
When attempting to log in into my bitdefender Central, the log in goes into an infinite login loop.
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Password Manager new account set-up
When setting up a new account for password manager, two items need assistance. 1 - What is the title feature for when it does not display on the list of accounts? Would be great and easier to follow if that would be the list name. 2 - When setting up an account, after filling in the title, URL, usename, and password, there…
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Abo
Hallo Ich habe 30 Tage Bitdefender Security getestet und sehr zufrieden mit dem Produkt. Gibt es auch als Monats Abo mit 5 Geräte?
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Why when I want to renew my licence I am sent to buy product instead of entering the activation code
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I want this devise
Device is deleted, i want back my device
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Upgrade from Internet Security to Total Security
I currently have a subscription for BD Internet Security, which is valid for Windows devices only. The subscription was renewed in November. Is it possible to upgrade/change the subscription to Total Security so that I can cover additional Android devices? If so, how do I do this?
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Family pack
I just purchased 2 family pack subscription 15 devices for 2 yrs but now I see it indicated for1 household. So if I add my father in laws laptop which is not in the same household, I guess it won't work.
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One of my bitdefender Gravity Zone license is missing
I was add new Gravity Zone license in portal but my old license is missing, how can i contact the support or how to solve.
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Adding 1 year gift license to a still 1 year subscription
How can I add the one year gift for Total Security to the year I already have (about 385 days remaining), thanks.