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Geen ikoontje
Van Bitdefender Central krijg ik wel een snelkoppeling op mijn bureaublad (windows laptop), maar geen mooi ikoontje zoals VPN en Bitdefender. Hoe krijg ik dat voor elkaar?
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Byta mellan Internet security & Total security
Jag har idag 5 konton med Total security på Windowsmaskiner. När jag nu förnyade upptäckte jag att ett av dessa inte var total security utan Internet security. Om jag här förstått det rätt så är enda skillnaden mellan dem att Total security krävs på andra operativ än Windows. Stämmer det? Bör jag byta så att den Internet…
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Merge subscriptions
I have an existing 5 devices 1-year subscription due to expire in November 2023. The subscription is on my yahoo.com email account. I bought a 10devices 1-year license to cover more devices and extend existing devices, but mistaken activated it on my gmail.com email account. Please is it possible to merge the two…
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How do I track my ticket
I got charged automatically for a new year and would like to cancel. I wrote an email with no response. I got a ticket number but no way to search it. Ticket number: 1008676537
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reinstall software
Hi I installed an antivirus plus and uninstalled it in error and then installed it again, but it says the activation code is expired , so what should i do know?
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Total protection uninstalled but still working
Hello, I removed an older device from Central and then tried to remove Total Protection from that device. Did not work, also not with the various uninstallation tools. My first purchase was in 2017, so used all uninstallation tools till 2017. After each try I got the message that SOME parts could not be removed (please…
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Three device subscription.
I have a three device subscription with only one device using it. When I install on my phone I'm told it is only a 14 day trial. What can I do?
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Can I purchase a new special price/offer bitdefender package to add to existing subscription?
I've seen in the discussion forums that you can add more subscriptions to an existing subscription account. I'm to assume that it is to save money to purchase a special offer package to renew instead of having to pay for the pricier renewal subscription.
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How to get the one code activation after renewing the subscription
Hi all, I'm a visually impaired user and I navigate using voiceover and I'm experiencing some trouble in installing again my subscription for Bitdefender Central. Could someone please let me know how I can get the activation code or in general how to install the antivirus? The first time someone else did it for me but I'm…
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Number of emails address per Bitdefender account ?
Can I have more than just the one email account linked to my BitDefender account? Can I have both my recovery email address & the email that is currently linked to my BitDefender account connected to the one BitDefender account? So my question is. Can one BitDefender account have two separate emails attached to the profile…
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Allan Ronk
I wanted to upgrade my exisiting bitdefender. What seems to have happened is that I now am paying for 2 versions and have to do a new install to "upgrade" and will now have the new version with overlapping subscriptions. What have I done wrong??? Allan
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Move subscription to other account
I have entered the activation code to test account. How can I move the subscription to business email?
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I had Bitdefender free, now it's asking for a subscription.
I tried reinstalling ensuring i had the "free" version. still same issue. I have no clue what else to do.
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I have Antivirus Plus for 3 Computers one computer thee Device info is wrong?
Device details is Wrong Rename Update Profile Remove STANLEYPHARMACY Device information PROTECTED STANLEYPHARMACY Vendor:Intel Corporate MAC Address:18:CC:18:EC:A6:43 Operating System:Microsoft Windows 10.0.22621.
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Central page allows showing of threats list
I am not sure that I like this feature. It's not private. It should be optional. I assume that when we access our investments and banking that they will not show up.
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How do refunds work
I have had lots of problems with Bitdefender menus so have given up on it, this is another. I remember seeing something explaining how it worked but can'y find it now. I did a request to cancel ( Open ticket: 1008589850 ) at 8:40 euopean time. Having worked for US bank in the Uk I am aware of time differences so remember…
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How I connect bitdefender vpn? The problem given in the screenshot is recurring.
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Product Becoming A Confusing Mess
I currently have a subscription of Antivirus for Mac. I have tried to find a way to contact Customer Support but, alas, I gave up. Here now to state my grievance/questions. As I approach my renewal date I am considering a new company for protection. My fundamental issue is this. When I purchased the original subscription…
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Help to manage accounts
I paid for a year, but I couldn't get Bitdefender Security to work, it says expired, and validation code is invalid! Bitdefender Central does not come in on my phone! What is going on??
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Use two activation codes in one bitdefender central account
We purchased two 5 user licenses and recieved two activation code. I entered both codes in the same BD central account but only see 5 licenses available instead of 10. So I tried a different email and BD central account but both activation codes give "already in use" errors. How can I remove one activation code from the…
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Using only central on phone takes up a license spot.
I wanted to use Central on my android phone to monitor my devices but for some reason when i only use central on my phone it counts as a license spot on my bitdefender total security subscription even though i dont even have bitdefender installed on my phone... just central wtf? Why is this?
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Code?
This may already be here somewhere; I'm not that tech-savvy, sorry. I renewed my subscription a few days ago, it's already deducted from my acct, and the old one expires in 2 days. I'm trying to renew and it says I need an activation code? I never got this code. I'm trying to figure out if this is going to update…
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Is there an option to increase devices on Bitdefender Premium Security plan?
I understand there is a Family Plan (but without Password Manager), however I need two extra devices for my household. Is there an option to add a couple of devices (at a price obviously) to theBitdefender Premium Security plan or shall I look at going to the Family Pack and a Password Manager plan? Cheers David
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problem installing bitdefender on older laptop - redirect from central login gets flagged
I have bitdefender installed on my current Mac laptop and it's working fine. But, I have an older laptop and I wanted to install bitdefender on it to be able to run a complete scan. However, when I try to log in through bitdefender central, I put in my password and code, but instead of taking me to the control panel, the…
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Will current devices connected to BitDefender Premium VPN remain connected after switch to yearly?
Hi there I started off with Premium VPN on a monthly subscription via Google Play and added a couple devices. I've subscribed to a yearly plan through the BitDefender site (via My Offers). I noticed that while I have a number of devices connected to the monthly subscription, I don't have devices connected through the…
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Birdefendeer shows it's on 3 devices but it should be 2
Hi, I changed hard drives on my Levono but had to load Win11 from scratch on the new SSD. Your site showed me on two devices, my PC and the Lenovo but i didn't have the program files on the Lenovo. So I deleted it and reinstalled it but now my account shows it's on 3 devices, not two. Can anyone help? John
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I have a subscription for Bitdefender Total Security can I upgrade to Ultimate Security Plus?
I have a subscription for Bitdefender Total Security can I upgrade to Ultimate Security Plus?
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variation de prix pour premium
bonjour j’ai une boite de promotion qui ouvre en bas a droit de mon encrant elle m’offre de migrer a bit defender premium sécurité je clic et l’offre est 44.99 et quand je viens pour payer ces rendu a 94.99 ces quoi ces une fraude quoi
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sign in problem
I am locked out of my account. Have changed password but after in-putting email and password the system just returns to the sign-in page
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I can't switch account...
when i click on switch Account nothing happen. there no information on my account.. i faced this problem after restoring my windows to a previous backup version using Macrium Reflect. i tried multiple times to uninstall Bitdefender and reinstall but when it finished it won't open only a grey icon of Bitdefender in the task…