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Where Is My Activation Code?
I bought Bitdefender from amazon.ca and I received a Bitdefender Total Secutiry small paper folder in with the other items I bought. Inside that is a credit card size paper card that says Bitdefender Total Secutiry on it and a silver strip about 2 inches wide x ¼ inch high approx. On the back of the card are 5 steps of…
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Is My Privacy Safe If Someone Shares With Me His/Her Subscription?
Can the account owner of BitDefender central who shares with me the subscription know any information about my computer or anything I do? thank you
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I Bought BD Total Security Subscript And It Says I'm On Trial. Is There A Fix?
I Bought BD Total Security Subscript And It Says I'm On Trial. And I Already Verified It With My Email. Is There A Fix?
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Help needed with suscription through Google Play
I bought a year suscription.througj Google play I received email from Google play for the purchase but nothing from bitedefender not even activation code . Anyone can help me please ? Thank you
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Bitdefender VPN Subscription Problem. Any Help?
Hello,i activated my vpn trial with an random email and pass and then after a week activated one month subscription from google play and it was ok but i suddenly uninstalled the app and when i installed again,forgeted the email and pass also,so is there any way to restore the activation?i also have google play purchase id.
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Is this valid or Phishing?
Just got Bitdefender and instead of an activation code I got this. Very confused, I have never needed to send a screenshot for a purchase before.
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Is Bitdefender Defunct?
I've been waiting for a refund for almost a month but your company is ghosting me. Are you still in business?
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Do I Need To Pay After Free Trial Of BD Total Security Ends?
Hello y'all Basically, while I was looking for a solution to the "Unable to connect to the server" error when downloading the bd free version (which I'm still unable to solve), I accidentally activated Total Security free trial. When I realized this, I removed the subscription from my desktop and then deleted the account…
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BD Total Security: Do I Have To Pay After The Free Trial Expires And Does It Automatically Renew?
Hello. Do I have to pay after the free trial of Bitdefender Total Security expires? And does it automatically renew? Kind regards.
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I Accidentally Changed My Active Bitdefender Account To An Expired One. Any Suggestions?
I was trying to see my license key to back it up as I need to upgrade to windows 11 and didn't want to lose my active subscription. I no longer have access to the original sign up email but it was working fine till I tried to find my subscription key to backup. I was fortunate to take a screen shot and it shows my computer…
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Can't Seem To Purchase BD Mobile Security. Any Suggestions?
Hello - I have a trial BD Mobile Security expiring tomorrow, trying to actually pay for a year of service, and each time I try to pay via Google Pay or Pay Pal the transaction goes into never never land, what is up today? I have never had this happen 4x in a row, it is not my PP and GP accounts, they are good. I do not…
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Can't Renew My Subscription. Any Suggestions?
Under "My Offers" it infers that I can renew by clicking on the red Renew button but that only takes me the Dashboard with no other direction to actually do it. Can you tell me how do I actually renew at the offered price ? I definitely would prefer not to use Auto renewal.
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Can I Delete The Current Subscription And Create A New One With The Same E-mail?
Hello Everyone, My current bitdefender for Mac account was hacked. Had laptop + IPhone linked to this account. Have 6 mths remaining on Sub. How do I delete both devices off subscription. Cancel this sub. Install Trial version of Mac Premium security (then roll over to F/Vers) onto new MacBook Air/IPhone running Ventura.…
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Can I Continue The Subscription For BD Antivirus Plus, But Without The VPN?
I just cancelled my auto renew subscriptipn to antivirus plus with VPN. I use ExpressVPN as it fits my needs much better. I want to continue with antivirus plus, but without the VPN. If I buy it today, can it be start at the end of my current subscription ?
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How Can I Ask For A Refund?
Hi Bitdefender team, Yesterday I auto-renewed my bitdinder automatically, but I no longer use these anti viruses since I purchased them last year, 2021. But yesterday, I got charged for auto-renewal. After that, only I am aware the bit finder has that. After that, I googled it and canceled the auto-renewal, but I need a…
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I Have Just Bought BD Antivirus For Mac From BestBuy, But Can't Find The Activation Code. Any Help?
I Have Just Bought BD Antivirus For Mac From BestBuy, But Can't Find The Activation Code. Any Help?
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If I Change My Bitdefender Account Password, Will It Sign Out All My Bitdefender Products?
If I Change My Bitdefender Account Password, Will It Sign Out All My Bitdefender Products?
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Can I Add The Activation Code Later?
Hello, I am currently using another AV product which will run out in April 2023. Can I buy the Black Friday deal now and just activate the code at a later date without losing any time?
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Upgraded From BD Family Pack To BD Premium Security. Any Explanation For These Two Solutions?
Just upgraded from Family Protection Security to Premium, thinking I would be getting a high level of security. All I seem to have is the addition of VPN. Also instead of an upgrade I now have the two subscriptions....
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Paid For Renewal Over A Week Ago, But My Account Still Shows I Have An Upcoming Renewal. Any Help?
just paid $64.79 renewal over a week ago, but my account still shows I have an upcoming renewal. what should i do?
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Unable to activate other device in Bitdefender Family Pack.
Hi all My friend is sharing his slot with me and previously I have install in android phone and everything is working fine. Then my phone needed a factory reset. My friend sent me a fresh link for me to install but once installed, it ask me to sign in. See attached picture. I have try 3 times of uninstall and reinstall but…
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Upgraded To Premium Security, But Still Says Total Security Installed On 2 Win Devices. Any Help?
Hi all. I just upgraded to Premium and installed it on two machines (Windows 10&11). They both say I have Total Security still installed. I removed the devices from My Subscriptions for the Total and uninstalled it from the machines first. How do I force it to install Premium? Thanks.
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How Do I Get The Verifaction Number For Another Computer?
How Do I Get The Verifaction Number For Another Computer?
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Buyer Beware
If you live outside the USA you might find that you face the same situation I did. I purchased a liccence for BitDefender on Amazon uK and downloaded the software. I got a licence code via email and when I posted this to the licence field I was advised that this licence was not valid for the country I lived in (Ireland)…
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How Can I Transfer Subscription From Old Laptop To New Laptop?
I used my last subscription on a laptop that I returned and I'm about to get a different laptop. Do I need to buy a new or multi-volume subscription in order to protect my new laptop, or is there some way to transfer the subscription I had on the laptop for about 2 weeks?
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A question about subscription
We changed from Trial subscription to monthly subscription and we were asking when is it gonna change in our portal. We updated the subscription today and we waited an hour for it to change in the portal self but it hasn't changed anything yet. Do u know when it changes or how we can make it changes? The expiry date is…
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Have I been defrauded by Bitdefender?
I was contacted by Bitdefender to renew my Digital Identity Protection. I followed the steps and was quoted CAD 39.98 . The price was in CAD since I was in Canada at the time. I followed the renewal instructions and paid. But, then I was sent a receipt for GBP 39.98 (!) by 2checkout. A day later I received an email from…
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Bitdefender Total Security Trial Period Ended And My Device Is Now Unprotected
Hi Y'alls, So basically today my free trial with Bitdefender total security ended and I thought it would go straight to basic malware protection, but it didn't. It's saying that my device is now unprotected. Someone, please help because I don't understand what's going on.
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Cannot Activate Bitdefender
My Bitdefender was automatically renewed on 26 Sept via Google Play. Unfortunately I did not receive a new activation code, only noticing it was no longer active 2 days ago. I have tried to find a way to get this problem solved but to no success. I hope you can assist. Thanks
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How to get back into BitDefender after auto-renewal?
Hi, My Bitdefender subscription renewed recently but since last renewal i've uninstalled BitDefender from my MacBook. How do I get it back? I've gone onto AppStore and it's asking me to pay £25.99 despite renewing it in last few days, doesn't seem to be an option to reinstall when logging into my account when on…