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subscription code
I live in Japan. I see that licenses are sold cheaply on Alibaba and foreign shopping sites, but can I use my foreign Bitdefender subscription code in Japan in the first place?
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Why is my account shut down?
My bank statement shows Bitdefender took out the payment, but my account is closed for nonpayment. Can't seem to contact customer support.
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2- Different licenses with 2-different renewal dates
I have been using "Bitdefender Total Security" withe a renewal date of July 31, 2002. I recently purchased a new license for "Bitdefender Premium Security" with a renewal date of June 17, 2023. I did not use the merge license option on the recent purchase (a mistake-not sure)? As stated above I ended up with 2-active…
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Purchased bitdefender family pack,how do i share with family members
I wonder if anyone out there can help me with probably a daft but simple question,i purchased the bitdefender family pack,but what i would like to do is share it with my family members,but as it also has use of the password manager for example i really dont want to be sharing my passwords etc with my family members,i…
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How do you install without paying multiple times?
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Central Reporting Malware on the Wrong Device and Not Registering Devices Correctly
I am having the a problem with 2 of my devices (iMac and MacBook Pro). I added the iMac first and a day later I added the MacBook. The MacBook doesn't show in Central, although changes I make on it (uninstalling the VPN etc) reflect in the dashboard as if i was doing the action on the iMac. It's almost like both devices…
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my dashboard says i can add 2 more devices, why am i forced to pay more on a phone?
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Licensing questions
Hello everyone, Me and some friends want to purchase our first licenses, however we got some questions : We want to buy a 5 devices 2 years subscription. Are we getting 5 licenses that we can all use on our PCs? 2. If we are only 4, can we keep the last license for when the 4 licenses expire and use that one for 2 more…
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I renewed my subscription but my bitdefender app still says my subscription expires in 2 days?
I entered the activation code sent to me by email and still nothing.
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Bitdefender activation code
So I just bought the devices service for Bitdefender. I have an account with service that expires in 4 days so I created a new one as the old was a bit outdated. I paid using a visa about an hour ago and still haven’t received any activation code though it’s listed on my visa with an origin being in Amsterdam. Not sure if…
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devices not showing in central
Hi I installed bit defender today and initially put on two devices and as ok in the central app I have just installed it on third device and of the original ones has berated from the devices page of central However it is the device that I am actually logged into centralon ! and was showing on it earlier What has happened ?…
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DID NOT RECEIVE SECURITY CODE
I paid for 3 accounts , got from them invoice showing paid in full Waited for 2nd email none of them arrived Check Spam daily I Email Bitdefender all 3 invoice's for proof of purchases. NO RESPONSE BACK
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Merging Subscription - Small Office and Premium VPN
I previously have a subscription on one account (For this purposes, let's name it ACCOUNT A: subscribed with Bitdefender Family Pack, which is now expired) and Bitdefender VPN Premium (which is still active). I bought another subscription (Bitdefender Small Office Security), but cannot activate it on that account (ACCOUNT…
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Installer bitdefender sur chromebook systeme chrome os
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Does "Bitdefender Total Security" convert to "Bitdefender Antivirus Free" at end of 30 day trial?
I only wanted the new free version for friend to replace the last "free" version that was discontinued but I wound up with a trial of "Bitdefender Total Security." Does "Bitdefender Total Security" convert to "Bitdefender Antivirus Free" at end of 30 day trial?
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subscription renewal
i got notification my bitfender has to be renewed. what is going on i have only recently purchased this antivirus?
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Moved: password manager
This discussion has been moved.
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Should protection status be "at risk" when having outdated software?
In Bitdefender Central you can see the security scan report from your device. But I noticed that the protection status stays on "Protected" instead of "at risk" when having an outdated software version. I don't think this should be. Am I wrong? Or has someone else experienced this too?
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Notifications in Bitdefender Central not all accurate
Using Bitdefender Central you can see (important) notifications about your devices. It shows you when a threat has been detected on one of your protected devices. However I found one inconsistent security notification. After a security scan on iOS it shows: "Configuration problem detected on ...... device." But after…
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Should Bitdefender offer flexible subscriptions?
What do you think about Bitdefender offering flexible subscriptions? With flexible subscriptions I mean, you, being able to choose, which components you want to use and which not. For example Antivirus and VPN but no Password Manager and 10 devices.
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BitDefender without a subscription?
Hi all, I have a Bitdefender Premium Security subscription, I have installed it on my own devices and on a PC at a family member. All are logged in with my account, so I see them on central.bitdefender.com 👍 I have also sent a link to another family member, but I didn't tell him what to do, so off course he created a new…
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Merge two licenses of the same category.
Good evening, I recently bought another Bitdefender License for my secondary device, but unfortunately, that device has died and I have no plans to replace it anytime soon. Due to this, I have two separate licenses, with one just being idle. Is there any way two merge these licenses, so as to extend my first license…
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Central Login Repeatedly Returns to Login Page
I keep getting redirected back to the Login page. Process: 1) Enter email address at central.bitdefender.com 2) Enter Password 3) Enter Two-Factor Authentication from email. 4) Return to login page @ central.bitdefender.com I have tried on two different PCs in latest Edge and Chrome. It looks like some others have had…
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Teruggave abonnement
bij deze heb ik mijn geld terug gevorderd via m'n rekening nr. zag ik twee bedragen afgehaald, van € 34- dat klopt niet, wilt u daar naar kijken, mijn rekening 0428241239 ABNAMRO Bank. Naam: F.C Weber, Ten Dale 23, 8341RB Steenwijkerwold, Tel: 0686445364
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Will devices automatically transfer to a new subscription once the current on expires?
I have just purchased Bitdefender Premium Security and activated it. All my devices still show on the family pack subscription that has not expired yet. Will the devices automatically transfer to the new subscription when the Family pack subscription expires?
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Has Anybody else noticed half price to simply buy a new subscription instead of automatic renewal
I cannot believe this. I have just allowed an automatic renewal of my Bitdefender Total Security Package at a cost of 1399.00 zar. Now i noticed that on THIS bitdefenderes own site i can purchase the same package Bitdefender Total 5 devices 1 year subs for less than half this cost. Why as a lpoyal customer does this…
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Total Security 10 Device Option Not Pricing Correctly
Hello, I was recently trying to purchase the Total Security option for 10 devices. On the website the promo price is listed as $44.99 for 10 devices. However, when selecting Buy Now and going to checkout the discount is missing, and you're charged the total amount. I noticed this occurs whether you select the 1 year, 2…
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Why is it cheaper to buy a new subscription (Bitdefender Amazon store) vs renewal?
Bitdefender Family Pack 2022 – Total Security for 15 Devices with Email Delivery | 1 year Subscription | PC/Mac/Android/iOS https://www.amazon.ca/dp/B07XPHBFH3/ref=cm_sw_r_apan_i_49MQ4F6HCC591WEM3JW0
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Different Users and Passwords
My subscription covers devices for each family member. Can they (should they) use different usernames and passwords or use mine as the subscriber/administrator. They are currently using mine to access features on each device.
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FAO Bitdefender legal
You appear to have blocked my instance of your software from updating in the Russian Federation based on IP detection. Can you confirm this is not the case and the reason updates fail is due to another technical issue? At least access to bitdefender.com. is blocked by Cloudflare and updates do not work. Since i paid for an…