-
GravityZone - Email Security
Hi Experts, I have an issue when I want to configure GravityZone - Email Security. Every time i want start to configure email security by clicking create account button, I got an error message "Email security account creation failed". My question is, is this error related to specific role/permission that my account don't…
-
Cannot access home network
I attempted to connect to a client's 'Guest' network in order to access the internet. My laptop (a PC running W10) flashed a warning about a port scan and then moments later informed (not asked) me that it would reboot in 5 minutes. After rebooting, the wireless was disabled. I managed to find the reason (the service had…
-
Please remove my website from the blacklist
Hi www.ggads.pro had been listed in your blacklist. My website is a news website. I don't know why it's blacklisted. Please review and remove the blacklist for me THANKS !!!
-
Installing the Bitdefender GUI on Linux Mint 21.2
Our company got a Bitdefender Lizense, i did create a Linux Installation package in the backend and installed it on my linux box, bitdefender services are running, but I cant find the GUI for it. I tried to add the bitdefender repositories, but always get the message that the depot is not signed. I did install the key, i…
-
Bitdefender Endpoint products compatibility issue with Azure Code Signing (ACS) program
Hello everybody, Does Bitdefender Endpoint products must be running a version of Microsoft Windows that has been updated to support the Azure Code Signing (ACS) program, which replaced the deprecated cross-signing program? KB5022661—Windows support for the Azure Code Signing program - Microsoft Support Thanks in Advance…
-
Disable the funtion "Mobile Hotspot"?
It's possible block or disable the funtion "Mobile Hotspot" of Windows 10 / Windows 11 with BitDefender?
-
Gravity Zone Software Execution Policy Bypass
Hi guys, all right? During the last week, I've been testing some features of GravityZone and one of them was the program execution blocking policy. From what I verified, we can block the execution of a software both by the absolute path and by the Hash (MD5/SHA). I used an EDR test file without changes and it was blocked;…
-
Minha pasta de vídeos em meu pen-drive está inacessível
Olá: Meu pen-drive tem uma pasta de vídeos que, após uma ação do Antívirus, ficou conforme os anexos. Ela ficou inacessível, conforme demonstra os anexos, e não volta ao formato de execução em vídeos.. Alguém pode me orientar o que fazer? Obs.: Já abri chamado com a equipe técnica, gerei um arquivo Bdsylog e enviei pelo…
-
Windows 22H2 Being Reported as Vulnerable
I have a little over 250 devices that are reporting 22H2 as vulnerable in gravityzone starting around 7.7.23 CVE-2022-24502, CVE-2022-24503, CVE-2022-24505, CVE-2023-21554, CVE-2023-28252 I have pushed windows kb502166 to a test group of devices today but they are still showing vulnerable. PC's show windows build…
-
After 24hours through RMM, BitDefender install pending
Hello everyone! I have a question about installing BitDefender on macOS Catalina version 10.15.7, through RMM. Me and my co-workers have done a lot installations on macOS especially in Catalina version. We install the agent on macOS and from RMM we give special Policy to begin the installation of BitDefender. The…
-
BD GravityZone flagging Virus/Malware in OST/PST FIles
I'm fairly new to GravityZone and so far love it, but there's a lot to digest and learn. I'm having an issue with BitDefender GravityZone flagging attachments in old emails located in users OST or PST files. That part is great except that Threat Xplorer shows that it has deleted the suspicious attachment when in fact it…
-
Connection blocked for a mismatched security certificate
Connection blocked for a mismatched security certificate issued for a different web address than the one indicated. The notification of the block repeats indefinitely, since the attempts are continuous by changing the first letter of the site. I have seen that this problem is activated with two different sites. Any…
-
GZ 7.9.2.290 Eng: 7.94858 causing high lag (slow) with communication between servers.
when disabling antimalware On-access Scanning module everything goes back to normal.
-
How GravityZone Event Push Service Connector Works
Hi Expert, Currently I use GravityZone Event Push Service Connector to get the event from GravityZone to my Syslog Server. I follow the instruction from this link documentation: https://www.bitdefender.com/business/support/en/77209-144080-build-an-event-push-service-api-connector-for-cef-standard.html and the the service…
-
Trojan.******.GenericKDZ.21960
Hello, Within bitdefender i get alot of Trojan.******.GenericKDZ.21960 messages. Bitdefender deletes or disinfects the items. (See attached file). I scant the laptop for malware, but could not find any. Does anyone have any ideas how to get rid of this permanently Regards, Ramon
-
BitDefender icon pop up and application doesn't open
Hello to everyone! I have a question about BitDefender app on Mac. The version of the pc is macOS 10.14.1. Through settings-->privacy, i enabled permissions on Accessibility & Full disk permissions. While i'm clicking to open Endpoint BitDefender for Mac, the icon of BitDefender pop's up on the screen and after all the app…
-
Risk Management(ERA) not data
Hi, All Have you meet this problem. When I install BEST to new client and execute Risk Scan. It shows successfully. Risk Management is not data. How can I resolve this issue ? Thank you Sam
-
Memory leak after midnight every Sunday morning.
I have a ticket on this as well, but I thought I might see if any of you have seen this. I have three servers that get a memory leak that starts at midnight on Sunday and ends up consuming all of their RAM. The only way to resolve this issue is to restart the server entirely. The issue occurs with the application…
-
Where do I go for assistance on an incomplete scan?
Hello. We have a very small office consisting of 4-5 active endpoints. One endpoint consistently stalls out at 34% when we task a full scan. The scan reads incomplete after trying to run for 25 hours. How do I know what is causing the scan to stop at 34%? How do I fix this, depending on cause? I can't even find the scan I…
-
AMD RYZEN 7000 (7950X3D) have use CPU package and temp is very hight
Why install Bitdefender Endpoint Security Tools on computer AMD RYZEN 7000 (7950X3D). Maybe CPU and Temp is very hight to max (85-89 degree) and use only core 7 on CPU in the attach file picture But install on CPU intel can use normaly. Can you please test and find a solution to this condition troubleshooting?
-
Problemas al instalar Paquete de Instalacion en Windows Server 2012 R2
Saludos tengo un problema al momento de instalar Bit Defender Gravty Zone , me sale este mensaje no se que hacer gracias por la ayuda
-
Intrusion detection on macOS
We are a 100% macOS shop. I see that the I can enable the firewall section/module for a policy, and there is a section for IDS, but there is a curious note: "Intrusion Detection System (IDS) policy settings only apply to Endpoint Security (legacy security agent). Bitdefender Endpoint Security Tools agent integrates…
-
Endpoint Expired
Hello Everyone. Im new on bitdefender on a new company. I just received a lot of laptops that have been reinstalled with the same version of Windows 11/10. In some cases on the Gravity Zone seem to be the status a "Endpoint Expired" But in a case like these it seems like a lot of modules are not working (Screenshot) Does…
-
How to set up SIEM with BitDefender?
Are there more hands-on options to setup a SIEM solution?
-
How to estimate license GravityZone Security for Storage
Hello, Currently, I want to deploy the GravityZone ICAP server integrated with BIG-IP F5 to protect our web servers like this: So I have one question about the license of Security for Storage. As the requirement: Bitdefender GravityZone Security for Storage / per device connected at the storage server In my case, do I need…
-
Unable to Activate GravityZone Mobile (Cloud)
Now that GravityZone Mobile is available for GravityZone cloud console, we're evaluating it to hopefully pitch to our clients (mobile security/supervision is a frequent request). So we've got it enabled and a company console created. Wow - insane amount of granularity in the policies. But we can't activate it. When we try…
-
Set encryption password
Hi, I'm encrypting computers on my network through the Gravity Zone portal. One particular computer said the Task was finished but on the computers screen was a popup saying "Set encryption password" It is an HP Elitebook G7. I've done dozens of these and have never seen this message. Is there any way to get this machine…
-
ServiceNow Service Portal modal windows
Very new to Service Portal and modal windows. I'm creating a portal page and want to include modal windows for a couple different things. First, I want a modal welcome note to appear when a user lands on it for the first time. I've already created the welcome note in an HTML widget, but am confused how that would interact…
-
How to disable Bitdefender Endpoint Security Tools
My organization uses Bitdefender Enpoint Security Tools and I have it installed, i've been trying to set up eramba but i think Bitdefender is blocking port 443. I can't find a way to disable Bitdefender since I don't get the options. Does someone knows how to? This is what I can see, just logs but cant configure anything.…
-
C:\Program Files (x86)\CentraStage\Gui.exe flagged as suspicious by Bitdefender Gravity Zone
Hi everyone, I am having trouble with Bitdefender Gravity Zone. I am using the Bitdefender Gravity Zone Business Security solution, and I am getting a severity score of around 60 that the file C:\Program Files (x86)\CentraStage\Gui.exe is suspicious or Malware Dectect by the (Endpoint Detection and response) I am not sure…