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Where do I go for assistance on an incomplete scan?
Hello. We have a very small office consisting of 4-5 active endpoints. One endpoint consistently stalls out at 34% when we task a full scan. The scan reads incomplete after trying to run for 25 hours. How do I know what is causing the scan to stop at 34%? How do I fix this, depending on cause? I can't even find the scan I…
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AMD RYZEN 7000 (7950X3D) have use CPU package and temp is very hight
Why install Bitdefender Endpoint Security Tools on computer AMD RYZEN 7000 (7950X3D). Maybe CPU and Temp is very hight to max (85-89 degree) and use only core 7 on CPU in the attach file picture But install on CPU intel can use normaly. Can you please test and find a solution to this condition troubleshooting?
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Problemas al instalar Paquete de Instalacion en Windows Server 2012 R2
Saludos tengo un problema al momento de instalar Bit Defender Gravty Zone , me sale este mensaje no se que hacer gracias por la ayuda
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Intrusion detection on macOS
We are a 100% macOS shop. I see that the I can enable the firewall section/module for a policy, and there is a section for IDS, but there is a curious note: "Intrusion Detection System (IDS) policy settings only apply to Endpoint Security (legacy security agent). Bitdefender Endpoint Security Tools agent integrates…
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Endpoint Expired
Hello Everyone. Im new on bitdefender on a new company. I just received a lot of laptops that have been reinstalled with the same version of Windows 11/10. In some cases on the Gravity Zone seem to be the status a "Endpoint Expired" But in a case like these it seems like a lot of modules are not working (Screenshot) Does…
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How to set up SIEM with BitDefender?
Are there more hands-on options to setup a SIEM solution?
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How to estimate license GravityZone Security for Storage
Hello, Currently, I want to deploy the GravityZone ICAP server integrated with BIG-IP F5 to protect our web servers like this: So I have one question about the license of Security for Storage. As the requirement: Bitdefender GravityZone Security for Storage / per device connected at the storage server In my case, do I need…
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Unable to Activate GravityZone Mobile (Cloud)
Now that GravityZone Mobile is available for GravityZone cloud console, we're evaluating it to hopefully pitch to our clients (mobile security/supervision is a frequent request). So we've got it enabled and a company console created. Wow - insane amount of granularity in the policies. But we can't activate it. When we try…
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Set encryption password
Hi, I'm encrypting computers on my network through the Gravity Zone portal. One particular computer said the Task was finished but on the computers screen was a popup saying "Set encryption password" It is an HP Elitebook G7. I've done dozens of these and have never seen this message. Is there any way to get this machine…
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ServiceNow Service Portal modal windows
Very new to Service Portal and modal windows. I'm creating a portal page and want to include modal windows for a couple different things. First, I want a modal welcome note to appear when a user lands on it for the first time. I've already created the welcome note in an HTML widget, but am confused how that would interact…
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How to disable Bitdefender Endpoint Security Tools
My organization uses Bitdefender Enpoint Security Tools and I have it installed, i've been trying to set up eramba but i think Bitdefender is blocking port 443. I can't find a way to disable Bitdefender since I don't get the options. Does someone knows how to? This is what I can see, just logs but cant configure anything.…
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C:\Program Files (x86)\CentraStage\Gui.exe flagged as suspicious by Bitdefender Gravity Zone
Hi everyone, I am having trouble with Bitdefender Gravity Zone. I am using the Bitdefender Gravity Zone Business Security solution, and I am getting a severity score of around 60 that the file C:\Program Files (x86)\CentraStage\Gui.exe is suspicious or Malware Dectect by the (Endpoint Detection and response) I am not sure…
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Why can't be found a solution to use Brave?
A lot of enterprise company's have opted to use the whole stack of BitDefender security services, and my question is, after many requests why is it so hard to find a solution to make you services available for Brave as well ? Due to this fact, Brave is blacklisted by a lots of company because it cannot use the anti-malware…
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Get the status of the scan from BD CLI?
Is there a way to get the progress of the scan when we use the command line interface of BitDefender. From what I've seen, the console exits only when the scan is complete. It does not give any status until then. Is there a way to get the status while the scan is in progress as we can see in UI?
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GravityZone und offline PCs in der Netzwerk übersicht
Hallo, hoffe jemand kann uns helfen, bei uns werden einige PCs/Server in der Netzwerkübersicht in der GravityZone doppelt angezeigt, das problem ist, das diese doppelten einmal als "zuletzte vor mehr als 1Jahr" als online angezeigt und dann der 2te als "jetzt" online angezeigt wird. Das gleiche haben wir mit komplett nicht…
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Potential False Malware Threat on Webpage
Hey there, I am posting using my personal BD account, but I am a Gravity Zone user through my job. On my work computer, I have been getting a Malware threat notification when connecting to a webpage (https://www.horizonfitness.com/). I open the webpage and my BD Endpoint Console alerts me, see the screenshot below. I then…
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How Bitdefender GravityZone identify devices
Hello, I need the document to explain how Bitdefender GravityZone identifies devices. If I take a snapshot VM and clone it to another place, on GravityZone will recognize two or only one device. Thank you so much.
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ServiceNow personal developer instance enabled SecurityOperations plugin?
I've deployed a ServiceNow developer instance running version 'London' and can't see an option to enable SecurityOperations plugin. However I had a previous instance and I'm sure it was a straight forward operation from the instance manager. Does anyone know how to do this or whats changed? Thanks
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Import application blacklist; predefined blacklist
Hello. We are licensed for Bitdefender Gravityzone Business Security Premium. I am looking for two things. -Is there a way to import an application blacklist? I can only find the Content Control settings under Network Protection in the policy settings, which only allow manual entries one at a time. -Is there a predefined…
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Activate GravityZone on Mobile Device
I'm new to MDM. And fairly clueless. I used jamf to push GravityZone to my iPhone. Now, I'm getting the message 'The device is unlinked and it needs to be activated." What is the procedure for that task? What is the correct server address, and where is the token obtained? Where do those values come from? Thanks in advance…
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How to get sysprep to work correctly when using Agent BEST 7.8.4.270
Afternoon all. I am trying to prep a system image that includes our Agent Type: BEST Product version: 7.8.4.270 install. I found the instructions on the website in regards to using the sysprep patch to fix the issue however I cannot seem to get it to work correctly, the image works fine but the second I install the client…
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Firewall, sandbox not running
Hello All,, I have a big problem installing bitdefender gravityzone business security enterprise. 1. Under the client, the firewall module cannot be started. I have tested in Windows 10 and Windows 11. They don't work. 2. Policy information is pendding state. 3. I want to explain more about Sandbox Analyzer when the status…
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Possible to "whitelist", IPs so that internal docker-docker communication is not stopped?
Hello! General question that I have not (yet) found any answers to in the documentation. Situation: I have a Linux server with some docker containers on it. They have server internal IPs and for some reason, API-calls in between them are regarded as lateral movement by Gravity Zone so calls are quite randomly blocked by…
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How do I stop BitDefender Endpoint from deleting my sheduled tasks?
I have several custom scheduled tasks configured on my system to reoutinely call, via URLs, ASP scripts being hosted on the system's local IIS. After installing Bitdefender onto this system, it misidentifies these scheduled tasks as malware and deletes them all, causing chaos to my business operations. I've tried to…
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Assign Incident to Analyst
I have previously assigned an incident to a user (myself) and now want to do this for all incidents. I'm baffled, however, to find the place I previously used to make the assignment. Can someone provide a link to assigning incidents or some instructions. Thanks
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Bitdefender on Hyper-V
Hi, We have a new on-premises GravityZone Premium subscription that we need help setting up. Unfortunately, the documentation is not very helpful, since we don't see the things and settings described in there. After logging in to https://cloudgz.gravityzone.bitdefender.com/, I navigated to Network/Packages, in the left…
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Cannot get port 445 open
We have two "firewalls" in our company, Bitdefender GravityZone & our router. I've added a Firewall rule under the policy our PCs are on, and I disabled the router firewall for testing (Asus routers are a pain in the A for opening ports). Despite this, port 445 remains closed. We do not use Windows Firewall, Bitdefender…
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Blocked site tealiumiq.com
Hello, BitDefender antivirus reports every day numerous access blocks to the tealiumiq.com site. We know that it is TMS (Tag Management System), but we do not understand when it is invoked and consequently why it is blocked by the antivirus. Can anyone give us detailed information on this? Can we put this in the exceptions…
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Exchange Protection - Top 10 Spam Recipients: How Do I Confirm Detected Users Are Spammers Or Not?
HI I'm using Bitdefender gravity zone Business edition. I noticed in dashboard report showing exchange Protection top 10 Spam Recipients .How do confirm detect users are spammer or not?
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How To Find Unprotected Devices?
Hi First time on the forum. From Gravityzone, how do I search the network for unprotected devices? Some of my customers install their own pc and I want to make sure they don't forget to install bitdefender.