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GZ Secuirty Risks Details
While it's great that GravityZone Security Risks show which machines are vulnerable to things such as log4j, shouldn't there be a way for the details/mitigations to show what files or elements have been detected as vulnerable? It just tells me an endpoint has this vulnerability/misconfiguration, and it detected it somehow,…
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GZ "There is no connection with the host security service. Please restart your system."
Something is going on with GZ beginning last week. We have 200 hosts across 15 separate client sites running GravityZone, and between 11/18 and today three production servers (each at a different site) have come up with the same issue - Cloud console reports "update disabled"; antimalware and power user modules are OFF;…
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Massive issue with web console (GZ on-prem)
The web console does not show a dashboard. The protection can therefore no longer be managed. The problem exists with all environments that we have access to. Any solution? Regards, Alex
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BitDefender Scanning Activity
I recently inherited management of our BitDefender system. We have about 100 computers with half of them in engineering. I was speaking with one engineer yesterday that does iOS development and he mentioned that BitDefender CPU usage spiked when he was building the app and during unit testing. I read about live scan, but…
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GravityZone Network Discovery
I am new to bitdefender gravityzone, I have it installed and have a relay on my network. But the only computers that show up in the console are the ones on the same subnet of the relay, it is not seeing computers in other VLANs. I have wired and wireless devices on separate VLANs, and it is only seeing the wired devices,…
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Can I Apply A Local Computer Policy To Client By Bitdefender GravityZone?
I want to apply policy to client, such as: set 10 mins to lock screen. Can Bitdefender GravityZone do that? I do not have AD so can not use GPO. All clients connect direct to Bitdefender GravityZone via internet.
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Where To Find The Serial Number For Bitdefender GravityZone Application?
Hello, we have send an inquiry through the Bitdfender web portal (Support Request), to no avail. We are trying to renew our BitDefender GravityZone application, through a third-party distributor (where we purchased it), but they are asking for the Serial Number. We don't know where this is. This information is NOT listed…
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Stop full scan or set up full scan schedule from GravityZone
Hi All, I manage BitDefender for a number of customers from gravityzone portal. Is it possible to manage full scanning from there or set up full scan schedule. This is to prevent BitDefender from performing full scanning during business hours. Regards,
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BitDefender blocking airplane wireless
I have clients where BD is blocking the wifi on airplanes. Seems to be an issue with captive portals being blocked. Is this a firewall issue? If so, any recommendations on fixing it?
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How to silence alerts from Nessus Scans
Hello everyone, I was hoping someone could point me in the right direction for this issue. Gravityzone is detecting scan from Nessus (Network scan) as malicious and blocking the connections as intended. However, I was hoping to find a way to silence the alerts while maintaining the block action. Is this possible? Thank you…
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BEST replacement for Symantec.cloud
Greetings, we are having trouble getting BEST installed on an older Server2012R2 machine. It "used" to have Symantec Cloud services and SEP installed, those have been removed and even obliterated with the cleanup tool as well. BEST will begin to install but complains Symantec.cloud is installed, it says to click continue…
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How To Uninstall / Revoke The Security Agent For An Employee In BD GravityZone Security Central?
How to uninstall and revoke the security agent for an employee in Bitdefender GravityZone Security Central, when we don't know what's the name of his endpoint?
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How to associate computer_id with endpointId
There's an existing post that went unanswered about this same topic: https://community.bitdefender.com/en/discussion/92024/how-to-use-computer-id-and-endpointid-in-public-apis Endpoints contain an id, which some events contain as endpointId. However, some events only contain a computer_id, no endpointId. The ids are not…
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Remove our domain from your blacklist
Hi Please remove ASAP grupostg.com from your pishing list, it was listed on virustotal.com Thanks
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Incidents rule
Hi, is possible to change detected thread from blocking to just reported? i have false-positive thread and connected to pc is blocking also i do not want to disable filter trafic to that PC.
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Bitdefender Gravity and network scan tool (ignore it as port scan to be blocked)
Dear Community, is there a way within Bitdefender Gravity to tell the system that a "network scan" from a specific IP is absolutley fine? We do make use of a network inventory scan tool which tries to access several IPs on several ports. Bitdefender recognizes it as "blocked scan port" (in german "Blockierter Scan Port").…
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Follina Vulnerability
On my gravity zone portal it's showing at 6 devices (10 windows devices in total) are showing as having the Follina Vulnerability. In the text it shows I need to install the latest updates which I did on Monday on all 6 PCs however they're still showing as having it. Is this either: - 1) The problem is still there and the…
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Bitdefender and Domain Networks
This is more of a "is it just me" or does anybody else have these issues as it's driving me insane to the point I'm about to recommend removing BitDefender for an alternative solution. Problem 1 - Domain connectivity The biggest problem we have since BD was installed is that PCs just randomly drop off the network, mapped…
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GravityZone linux: how to prevent bduitool to move malicious files to the quarantine?
I'm using GravityZone BEST Linux (latest version) to detect possible malicious files on Linux servers. To do that I'm running the command: bduitool scan -s custom /path/to/folder/ As any detected file is automatically removed and moved to the quarantine, there's any way to disable this behavior? I just need the files to be…
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Microsoft ATP preventing install on Server 2019
We are having a problem with installing BD on server 2019 host in Azure. We are rolling out new servers that are Server 2019 Gen 1 and Gen 2 update hosted in Azure for our clients. We download our policy from our gravity zone and can install BD without issue if its every first thing we do. But it doesn't always work out…
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Installation Error using Kaseya
I am attempting to install BD using the Kaseya integration. The computers that I am installing are in China. The installations work in the US just fine. The error that I am getting is 17000. The error is coming from the certutil -decode in the BESTDetectRMMT lines 62-64. The particular server is a 2012 and the workstations…
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Is there A Complimentary Home Product For Employees Of Bitdefender Corporate Customers?
Hi, I'm uncertain as to how to categorize this question. Maybe as a customer service question. Someone told me some companies that sell corporate security products may also provide free antivirus for the customer's employees' home systems. I was asked to find out if our license with Bitdefender may also include such a…
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Meldung von Bitdefender - EDR Modul
Hallo, ich habe folgende Meldung erhalten im BD Gravity - Vorfälle Malware MimikatzForgetKerberosTicketLogon gefunden Wie kann ich das Problem beheben? und was kann es bei mir am PC machen? Hab es seit gestern
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Getting lots of reports from my users that the internet is either slow or not usable
Doing a repair on Endpoint Security seems to fix it for a bit until updates are download. Removal fixes it period. Was a bad update pushed out?
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Bitdefender GravityZone - Install only patching module.
Hello, I would like some help to know if it is possible to add a computer to the patch management scope on Bitdefender Gravityzone, without installing Bitdefender but solely that specific module. Can someone clarify this, please? Thanks!
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Is there a way to force an agent engine update on GravityZone on macOS 12.6?
The agent engine is out of date (showing red "!") on a few of our endpoints, even on endpoints that GZ BD sees as online. How can I force an update to the agent engine?
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Event ID # 4625 Logs in DC Servers since Desktops / Laptops Bitdefender Endpoint Upgrade 7.6.3.212
We have onpremise Bitdefender GravityZone server and Windows 10 Desktops / Laptops. The Bitdefender Policy – General Update is set to every 1 hour. We have a third party IT application that will collect Windows Event Logs (success and failed logins) from all Microsoft Active Directory DC (Windows 2016) Servers. In our…
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Incidents alert on email
hi, I have gravity zone and is possible to send email with new incident alert/block immediately on email?
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2FA phone died - unable to access account
Hi folks, I have a gravity zone (25 desk) account for the charity I work for. My phone died over the weekend and I have lost my 2fa details on it. I've emailed support but was wondering if anyone has any faster ideas of how to regain access to the account. (its due for renewal quite soon so want to get back in asap) I…
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Merge Power User antimalware exclusions with cloud policy
I want my IT staff to have access to Power User so that they could exclude custom paths from antimalware scan. Problem is when I add custom exclusions via Power User everything is being overwritten if any change is made in cloud policy. Is there a way to keep Power User custom exclusions and merge them with cloud policy…