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Push Event Requirements
Hi all -- I stood up an HTTP endpoint listening over SSL with basic authentication in an attempt to receive push events from GravityZone. Following the documentation, I enabled Push Events to the endpoint (enabling all event types for testing and all companies), and when sending that request, I get response from with…
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Blacklist removale
Hello, I am contacting you because it seems that our website is blocked by your services. We had a virus problem lately but everything has been fixed now. Would it be possible for you to check again. Thank you and have a nice day Here is the list of domain : ccisherbrooke.com ccisherbrooke.ca ccsherbrooke.com…
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Powershell API - Get List of Computers
I am trying to use the Control Center API to get a list of computers from GravityZone. I've got all the basics working. I generated the API key and I am able to authenticate and query data. Now I am trying to use the code at the bottom of this message to get my computers from Active Directory. No matter what I do, it seems…
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How do I decrease the device gravity through security management? [MOVED]
My devices can't get lower than 57%. I have one device with only 3 incorrect configurations, but it has the same gravity score than other with 90.
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How-to Block all files download with website exception list
Is it possible with this product "GravityZone Business Security" to set a policy to block all files download except from specific website list Is there any docs for this situation..? Thanks.
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Onboarding materials outdated - need help with Outbound emails not going through
Hello BitDefender Followed the guide here - https://www.bitdefender.com/business/support/en/77209-135849-use-cases.html#UUID-50dd0591-46f5-038a-559e-ccdf2a42f5ac I only did the port 25 as I'm really NOT a sys admin and didn't want to mess up the other ports by messing up somethng. On the flip side now, other people within…
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Exclusions not working for scans
Hey guys, I ran into a problem where no matter what I did with policies, I could not get some additional drives on windows to be excluded from scans. I finally figured out the problem though, you need to make the drive letters capitalized. Apparently, even though windows filesystems are not case sensitive, bitdefender is.…
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Reboot the system indefinitely
Hi, on a Gravity Zone endpoint, threats are detected every time a full scan is performed. BD says that to permanently eliminate the threats the machine needs to be restarted. On reboot there is no longer any warning, but on a new scan the problem reappears. Thank you
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Testing out XDR - Is This Thing On?
Finally got our XDR for MSP licenses enabled today and went to test them out. The XDR AD Integration was SUPER simple. We also wanted to deploy the XDR network sensor. We have multiple VLANs in our facility - two of which have Bitdefender Endpoints. So the docs weren't super clear on how to handle that situation. Would a…
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Can we find the end of life for all bitdefender endpoint security tools version?
Hi everyone. We are using the trial license for Bitdefender Gravity Zone. And then, we downloaded the Bitdefender Endpoint Security Tools (BEST) to different devices from the Gravity Zone web console. We are using the 7.6.1.202 product version and the engine version is 7.92388. We want to check the End of Life (EOL) date…
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BitDefender on virustotal
BitDefender on virustotal flagged this domain as malicious my domain name is www.dailymobile.ir how can i fix it - i scan host but not found any malware but when i scan my site with https in virustotal my show site is clean https://www.dailymobile.ir…
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regarding facing problems during using Winflector server
I have tally prime silver single user on my system & facing problems during using it on another system with winflector server , as treats it as virus , required solution for that
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Unwanted activity has been detected while accessing podium-documents.s3.amazonaws.com/
Has anyone encountered Bitdefender blocking files marked as suspicious from Unwanted activity has been detected while accessing podium-documents.s3.amazonaws.com/ I'm seeing content blocked from an Amazon S3 bucket and not sure why this is happening and don't recall downloading anything specifically.
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Centralized notification settings
In GravityZone, I've just noticed that my techs have different notification settings that they've individually setup (screenshots below). Is there a reason for this? Only thing I can think of is in case different techs have different responsibilities? Is there a way to centrally manage all of this for all my techs?
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uninstall failed on gravityzone - Status message: Task failed! [-13]
hi, i get this error when trying to uninstall Status message: Task failed! [-13] on gravityzone installations work fine. any pointers to the issue? thanks
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Gravityzone Ransomware protection
Hi, Just looking a quick answer on the Gravityzone Ransomware protection. One of our customers is showing as being hit by ransomware. We've looked at all the Network paths Bitdefender identified, and we can't see any encrypted files, scanned the source devices. We're fairly certain it's some sort of False Positive. The…
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Public API
Hi, I'm trying to test Public API but every API call return: {"id":null,"jsonrpc":"2.0","error":{"code":-32700,"message":"Parse error","data":{"details":"Syntax error, malformed JSON"}}} ideas?
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Bitdefender GravityZone API Policies - MOVED
I am able to import and export policies via API How do you update an Endpoint with new Policy?
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Device control exclusion doesn't work
We have Bitdenfender Endpoint security here at my work. Due to the nature of our business we do not allow usb flash drives to be plugged in to any computers, with some exceptions. I have added a flash drive exclusion from discovered devices, and I can see that the device is in the list, but every time I plug in the flash…
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Gravity Zone - All Modules expired.
[FR] Bonjour, J'ai un problème sur 3 pc. Le client Bitdefender indique que tous les modules sont expirés et qu'il faut contacter l'administrateur (moi). Sur la console d'admin, les pc apparaissent comme hors réseau alors que ce n'est pas le cas. D'ailleurs, le client se met à jour sans erreurs. Je n'est pas non plus de…
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Bitdefender Detected a Threat and Blocked Explorer
The details are below. A full scan came back clean and the user doesn't report anything out of the ordinary. I checked security logs nothing suspicious and confirmed the device is fully patched. I believe this is a false positive but would like to know more about how the "User Login" is affected in this instance. Event…
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Problems with content control
Hello! In the company I work for we use bitdefender gravity zone. I have only allowed gsuite access to certain users. But for a few days, users can't log in to their mail, and after changing their policy, they manage to log in. How can this problem be avoided?
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AWS VPN (OpenVPN) what configuration have you had to do to have bitdefender pass its traffic
We are in the process of switching to AWS' VPN (which is a rebadged version of OpenVPN) Though it connects, it won't pass traffic until I disabled all the Bitdefender modules on the test machine, support says I have to turn each module on one by one (and reboot each time) to find the module causing the issue and work from…
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Security Risks \ Misconfigurations \ Automatically Resolvable Indicators in Gravity Zone
Is there a way to resolve all "Automatically Resolveable Indicators" at once? It's not so bad repairing 5 or 10, however, on first-time scans, this number can be much higher, and clicking through each one separately and selecting "Fix" is time-consuming. Hopefully I'm overlooking a way to do this.
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How to use computer_id and endpointId in Public APIs
We are trying to build automation with Bitdefender APIs (https://www.bitdefender.com/business/support/en/77209-125277-public-api.html). But we are facing one issue. Most of the Bitdefender Events have field "computer_id". Some events have both fields "computer_id" and "endpointId". Are they the same? If not, why are they…
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Any way to get a list of all endpoints in gravityzone, including which group they're in?
I'm trying to clean up and reorganize our endpoints in Gravityzone. I'd like to periodically dump a list of endpoints, *including the group name* into a spreadsheet. I can run reports and export these to CSV, but 'Group' is not a column in any of the reports that I've seen. I can set the filter under Network to Depth ->…
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Blacklist removal
Hi, please remove mars-software.ro from your blacklist, we had problems with one subdomain, hosted in a spearate cpanel but now is deleted, and the main domain is blocked without reason. Here you have a sucuri.net report https://sitecheck.sucuri.net/results/mars-software.ro Please investigate and remove it. Thanks!
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Bitdefender: Stuck on "installing" status
We tried to install Bitdefender on the endpoint machine and stuck on "installing" status. It's been more than a couple of hours since we install it on Kaseya VSA. Can you give us a steps or solution on this. thank you.
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GravityZone communication problem betwen Agent and Local Server console
Hello, I have a problem with communication betwen GravityZone Local Consol to Endpoint Computers via Agent. I did a installation packages for new computers and install it. In Local Console I have a Computer ID but there is information that computers are offline. Also I have information that I have 0/300 licences used. Any…
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Policy blocking printing to Ricoh printer
Greetings all, new BDGZ user here, one of our managed companies has a Ricoh C3503 Copier/Printer device. Since deploying default rules with the BEST endpoint the users can no longer print. I was able to verify it was something with the firewall by cloning the default policy and deploying one with the firewall enabled. Once…