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The Defenders of the month are the Community superheroes
It's time to show our appreciation for our top contributors and give back to the Community! We are pleased to announce that we are launching our Super User program called “Defenders of the Month” and “Defenders of the Year”, exclusively for the members of our Community! The Super User program represents an exclusive group…
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The Bitdefender Expert Community guidelines and tips to get you started!
Our mission: Welcome to the Bitdefender Expert Community! These forums allow Bitdefender users and enthusiasts to connect with each other in order to share tips and insights, resolve issues, and discuss all things related to tech and cybersecurity. Our promise is to nurture and maintain an environment where real people can…
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Bitdefender support wants to use TeamViewer
I have an issue with a certificate not being signed properly I contacted support, and they have a call set up, and they want to use TeamViewer to access my machine. has anyone heard of this and is it safe to do so
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Anti A.I. based scams
Bitdefender should detect AI-based fake audio/video calls. That would provide great security and peace of mind to the world.
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Email fake or real.
Hi, I received the email below and it looks fake to me but it is using your web domain as is the link in the body of the email, can you let me know if it is fake and how I can identify this in future emails, I have copied the properties of the email below the screenshot. Thanks.
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How do I stop BD scanning USB-drives at every startup of my computer
I have 23 USB-disks connected to my computer and I need them all for my work. I just switched to BitDefender from another AV-solution and I get annoyed on BD who scanning all my USB-drives at every startup of my computer! How do I stop this scanning of disks that have not been changed since my last session on the computer,…
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How to determine source of a web infection attempt
I'm on a Windows 10 desktop. Yesterday, I began receiving notifications about an infected web source. It looks like it's related to a weather app but I haven't installed anything new. Any idea on how to find which app is causing this? BD blocks any attempt to go that site. Feature: Online Threat Prevention We blocked this…
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After installing Bitdefender (Win7), I get a blank page for a certain link
Dear Lady or Sir: I have just installed Bitdefender Total Security on PC (Windows7). All the websites I use more often open correctly, excepting this one: xexchange.com/ After accessing it, it displays a blank page. I mention that I used this link very often before installing Bitdefender and I never encounter the ''blank…
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Introduction
Hello everyone I am new in this community I wanted to say hello!😀
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Bitdefender suddenly blocking many sites? (Even Facebook, previously allowed sites)
After the latest update it's blocking everything. THis is the message : Your connection is not privateAttackers might be trying to steal your information from www.facebook.com (for example, passwords, messages, or credit cards). Learn more about this warning net::ERR_CERT_AUTHORITY_INVALID Doesn't appear in Firefox. But…
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What to do if I am suddenly blocked from many websites?
Hi, I was wondering what I should do if I am suddenly blocked from many websites? I have been overseas and now am back in the US, but I can no longer access the login for my univ email account (overseas), the univ library search function (open to the public), even a page to purchase an item securely from a vendor in…
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import block call list from other stored contact lists"
Is there an easy way to import block call lists from other apps into this app?
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Bitdefender Email Scanning
Windows 11 Pro - Bitdefender Ultimate Security Plus Can anyone tell me if it is possible, within Bitdefender, to find why (what caused it) an email is flagged as dangerous? I can't find any explanation why it was flagged and appears to be legit. It seems like there should be a quarantine area that shows any files/emails as…
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What I learned the hard way – A traveler’s wake-up call
Hello Bitdefender family 👋 Let me take you on a short but painful journey I went through, a lesson that completely changed the way I look at digital protection. Last year, while traveling abroad, I connected to a hotel’s public Wi-Fi without a second thought. It seemed harmless… until everything started going wrong:…
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Choosing the right Bitdefender Plan – My honest experience after 800+ days of use
Hello everyone 👋 I’m Abdullah, writing from Saudi Arabia As someone who has used Bitdefender Antivirus Plus for over 800 days, I wanted to share my honest thoughts and comparisons after years of real-world use. 🔐 My Experience with Antivirus Plus Let me start by saying this: Bitdefender Antivirus Plus is incredibly…
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Sites are blocked but not reported as blocked in NetGear Armor Web Protection for Android
I haven't been able to access: on my Pixel 7 for quite a while. I've determined that NetGear Armor Web Protection is the culprit. After disabling it, I'm able to visit the site. I have looked everywhere in NetGear Armor, and nowhere is it listed as a blocked site. Please send me instructions on how to whitelist this site.…
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New Member – Longtime Bitdefender Fan from Saudi Arabia
Hello Bitdefender Community 👋 I’m Abdullah from Saudi Arabia, and I’ve been a passionate Bitdefender user for years. I admire how the platform continues to evolve and set the bar for digital protection. I’m here to connect, learn, and contribute to the community however I can. Looking forward to sharing insights and…
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Confirm bitedefender server IP
Hello, Process bdservicehost.exe acces to IP 34.120.68.241. Could you please confirm this ip is owned by bitedefender. Thanks
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Application powershell.exe has been detected as potentially malicious and was blocked
I got this malicious application that was blocked last night with some command lines: Feature:Advanced Threat Defense Application path: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe Command line parameters: "C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe" -ExecutionPolicy Restricted -Command…
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How to switch off temporarily
I have an issue logging in to Sky.com. I want to switch off Bitdefender for a moment. I've reset my password but Advanced settings in Protection - AV - Open doesn't recognise my password.
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My computer randomly reboots.
I ran Aura av to look for problems b/c BD came back clean. Aura found 2 Trojans with similar names, one is: Trojan.Malware.8328611.susgen.npe Location C:\Program Files\Bitdefender\Bitdefender Security App\bdthunderbird111@bitdefender.com.xpi How do I get rid of these from BD? Rescan by Aura after deletion comes back clean,…
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This is the worst Website! I can't find help and the customer support phone or email is not listed.
My DashBoard says I have no coverage on my phone, but I have the app installed and I see it working on my phone. This is the worst website for getting help. I can't find a customer support phone number or email anywhere. It just sends you on a loop. This alone is reason for not renewing.
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Referral... Affilite... Reseller
Referral... Affiliate... Reseller. 😐️ Please experts, help me in details what is the best choice for me?
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2FA SMS
A 2FA with SMS would be very good, or I missed something?
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I think my Bitdefender (or me) was hacked. What can I do now?
I've using bitdefender a long time. Since a week, I have feel strange things on my laptop. But Bitdefender was active, so I was calm. After I saw my folders and files deleted from not me, then I went bitdefender.com. There is a picture attached. So what can I do now? Bitdefender was not active 7 days? How can I get support…
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Bitdefender Usage and Optimization
This post is in regard to the overall usage bitdefender needs to "operate" as well as optimization for such usage, i.e. how to find the off button for the service as a whole. I have been sub-optimally surprised with performance from bitdefender as a service, as you get half a second to use a vpn with a paid package and the…
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Can Bitdefender slow down transferring music from my PC to my streamer? What to do?
Hello, I am the owner of a Win11 PC and of a Bluesound Vault 2i streamer. Both are wired (Ethernet) connected to my Internet router. I have noticed that transferring (copying) files from the one to the other seems slow (in both directions). I suspect that Bitdefender might contribute to that but I have not found a way to…
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Amazon
So my account on amazon was hacked and they bought a subscription for this and weve been trying to refund but it wont let us so we figured we might as well use it. so we did and bitdefender is asking for my card which i dont have one as im a child nad it was purhcased with a gift card. I also know if i put a card in after…
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I was recently locked out of my computer by Microsoft and told my IP address had been hacked.
How can I prevent this from happening again? The hackers were from China, Russia and Czech and were attempting purchases of child ****** and several other sites.
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Linux support in 2025 for home users?
Hi! Any news on protection for Linux in 2025, for home users? Thanks in advance! /Daniel
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There’s an error keeps going on my pc windows 11 and right now I can’t access to the command prompt
There is an error which leads my windows 10 pc to get bluescreen and cannot access or repair the window. As advised in google, i have renamed the vlflt.sys to vlflt.sys.bak, and it worked until i reinstalled the bitdefender software which i have uninstalled. The issue persist again. this points to the bitdefender total…
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BufferBloat TEST
Hello, there is an issue with the bufferbloat test. Chrome is the main browser for my system. Brave Browser is not. I think BitDefender causes latency for Chrome… Windows 11.