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moving from UK to EU
I will be moving soon from N. Ireland (UK) to Republic of Ireland (EU). My Bitdefender subscription is due before the move. Can I renew or do I need the exact location of new address? Thanks
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How do I reach customer support by email please?
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i cannot delete files since no admin access. still get notices but program has been uninstalled. v
how to remove all traces of program?
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I've used www.utorrent site for years and since loading Bitdefender I no longer have access to it. H
Help
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This website with rare behavior is not detected by Virustotal
Hi, what happens? [*url removed by @Flexx*] When I visited the website my RAM reached 100% in a matter of a few seconds and no antivirus engine sees this website as malicious. An interesting fact is that this attitude occurs only sometimes, as if this malicious behavior is trying to hide itself without attracting attention.
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Were these attacks real?
Before I got Bitdefender, I called a number that was supposed to be McAfee technical help but I came to suspect was a scam. The person I talked to had me give him control of my PC and then he quickly showed me a list of times my computer had been attacked recently. It was a long and impressive list! He said it would cost…
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Suspicious page blocked from bitdefender
bitdefender has started blocking a suspicious web page this evening. It seems to be linked to GamePass for PC. I attach the image of the page that has been blocking for a few hours now, do you think it's a false positive? Maybe related to Microsoft services? I'll start by saying I didn't notice any attempts to access my…
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What Can I Do To Overcome 'You Do Not Have Permission' to Shred Files
I've read other posts on this topic and none I've found help me, I apologize if I've missed a post that provide the solution. I am experiencing excessively high CPU usage when running Visual Studio 2022 and when I've opened one of my DLL projects. Other solutions/projects do not exhibit this high CPU usage even when…
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Does Bitdefender's Firewall Interfere with Certain Applications or Games?
Hello Bitdefender Community, I've recently noticed that some of my applications and games seem to be experiencing connectivity issues, especially when Bitdefender's firewall is enabled. I suspect that the firewall might be blocking some connections. Has anyone else experienced similar issues with Bitdefender's firewall?…
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Cannot disabale some features (file extensions/task manager).
Good evening, I'm here to have some clarifications. It's a little while since I can't hide the file extensions from the File Manager. I know, 'cause I've read something in this forum, that it's a security feature of the antivirus to prevent the that an exe could mimic another file (like a PDF in example). But I consider…
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Music Thread
I've read some posts by members on the "What are your hobbies", and "Tell us about yourself" threads who have mentioned that they liked and appreciated listening to music, as I'm sure most of us do 😊 So I thought to create a thread where we could share some of our favorites. I'm not sure what format would be supported,…
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Bitdefender Updates Now Working in China, But Login Issues Persist
Recently, I discovered that Bitdefender can now be installed online without the need for my router to use a VPN. However, I encountered a frustrating problem when trying to log in to my Bitdefender account. I received the following error message: "Unable to connect to the server. Sorry we are unable to connect to the…
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Bitdefender Linux Version
Does anyone think that Bitdefender will come back out with the Linux version for Home Users? I may be switching from Windows to Linux soon and would still love to use my subscription for Linux Mint. I know they no longer have the Home User Version and only for the enterprise. I do hope they come back out with the Home User…
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Email mistake
I was making a purchase from the apple store and signed in and had to go to email for two factor authentication. There was an email there for recent purchase and without thinking I opened the pdf and it was a reciete for $499.00 bit coin purchase thru PayPal which I never made. Would bitdefender have caught any malware if…
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Microsoft Direct Storage: vlflt blocking access
Hey Bit Defenders, Having a problem getting Direct Storage to work. BD's VLFLT is blocking access. Any ideas on how to get around that? Thanks!
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Why is my screen occasionally dimming/flashing, similar to how a screen capture does?
My macpro (M1, Sonoma 14.5) screen occasionally dims/flashes similar to how a screen capture tool does. I've checked the Accessibility settings and the "Flash the screen when an alert sound occurs" is OFF. It could be something innocuous, but it also could be a screen shot capture function of MS Teams, or a virus or…
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Are virtual/mixed reality glasses really safe?
hello everyone! Since 2023 I have had PICO 4, and during this time I was wondering about the security of this type of device when you log in to websites or applications with your account. Can they see your account and password for your sites/accounts? After all, you are logging in from their ecosystem. I understand that…
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What's Wrong with This Page?
Can anybody tell me why Bitdefender won't trust the webpage of a local HVAC contractor who has a good reputation among his customers? The URL in question is https://www.roessheatingandair.com/
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Can I use BD to check if an online download is safe before I click on the download button?
For example: I went to the sejda . com / desktop webpage. There is a huge green button that says Free Download. I tried to right click on it to see if I could get BD to scan it and then tell me if it was safe or not before I clicked on it. But BD doesn't offer such a feature. It may not be possible. I don't know. BUT is…
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What is cache memory where it is installed?
hardware components
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Is it necessary to use Malwarebytes in conjunction with Bitdefender?
Malwarebytes is up for renewal but questioning if it's necessary if I'm using Bitdefender
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suspicious webpage activity detected
I am receiving the following message by my bitdefender: Online Threat PreventionThe page…
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Watchdog agent not running
I tried to find the answer first but no joy. I was looking at my processes and it said my watchdog agent was not running. Google said that was to protect me against incoming viruses. When I go into the process monitor I dont see it as a startup option for some reason to enable it. (I found it via Revo uninstaller pgm which…
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Can devices see the other devices in the bitdefender account?
Hi everyone, Do my devices in my account communicate with each other? This might be a stupid question but if one of my devices would for example be infected with a malware can this device then infect my other devices through the bitdefender central? Thx
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Google Drive Icon multiplying
Hi there, I am getting an issue where the Google drive icon is multiplying across the screen, this is causing general slow down, the drive not syncing correctly and also keeps jumping off the page I am on (so text stops typing). I think this is related to Bitdefender but not sure exactly what part. Any help appreciated.
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Invitation virus
A few weeks ago I received an email from a trusted friend, saying I was invited to an event. I clicked on the link, and attempted to log into the site with no success. Regardless, it seems like a virus was attached to the email and replicated itself to all contacts associated with the email account. I’ve heard from a…
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Can't submit a support ticket
It just sits there with the animation on repeat until it failes with a captcha expired message.
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my desktop widget never shows up anymore on desktop.
Turning on computer and after starting up the desktop widget never shows up on the desktop? I make sure it is turn on at start up, but still does not show up on desktop!!
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Bitdefender services are not responding
Message in the taskbar "Bitdefender services are not responding. Please restart your computer". I already made 2 restarts but the problem persists. Although according to notification area icon (Bitdefender Agent) BD is not working the widget is GREEN This is the 4th time that this is happening and every time I have to do a…
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Adding firewall rules is a painfully slowww and cumbersome user experience and must be redesigned
As a Bitdefender power user I want to be able to quickly add multiple firewall rules so that the application doesn’t slow me down and subject me to a poorly designed user experience that apparently no experienced UX designer has ever looked at. What should take at most 30 seconds, on average takes 5, 10 or more minutes.…