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Bitdefender causing my ip to be blocked
Hi, I installed Total Security on my windows laptop and apple phone, since I did my website and emails keep going offline because my ip keeps being blocked by my hosting company. I have gone through everything it could be with my hosting - siteground - and the only thing left is bitdefender which is when this all started.…
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Why are different options offered in different countries for the same product?
I’m looking at purchasing Bitdefender Family Pack however in Australia this product doesn’t include email protection or the password manager but the family pack options on the US site does. Why are the options different between the countries? Are there any issues purchasing from the US site even though I’m in Australia or…
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Bitdefender "QuantumShield" - Next-Gen Anti-Exploit Technology
Bitdefender QuantumShield is a revolutionary cybersecurity feature designed to protect users from advanced zero-day and memory-based exploits by leveraging quantum-safe encryption algorithms and real-time behavioral analysis. As cyber threats become more sophisticated, with attackers increasingly targeting hardware…
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Service provider
Hi, How to contact service provider in case of emergency? Maybe a basic question but i'm new to Bitdefender. Thanks a lot in advance, António
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J'utilise Bitdefender total security et la fonction safepay. Malheureusement Bitdefender n'accepte p
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how do I contact Bitdefender direct by email?
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Topdown to third person movement
I’m trying to make a game that switches between top down and third person. The top down is based by world direction for the movement and the third person is based by the direction the character is facing. I need a way when I switch back so I don’t have to reset my hand on the keys to move
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Just got a malware warning (from Malwarebytes) about HTTPPROXY.DAT-SHM... worry?
Listed as malware Adware.SpecialSearchOffer. Should I quarantine this file?
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Login issue
When trying to login to the community I get one of these two messages below... 1, Whoops! Invalid/Expired state token 2. Whoops! The client ID was missing from the state I then go back and click on login again and somehow I get in. What's up with this and how can I fix the issue? Thanks!
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Bitdefender on Chrome
I recuperated a Dell Chrome 3181 and still have room for more devises in Bitdefender. How can I install it?
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Installing bitdefender on window 10
I am trying to install Bitdefender Total security on Pc window. everything works until it requires to uninstall current security apps which was Kasperski. when click on "uninstall" I get a message stating "this action is only valid for products that are currently installed". I have used both window and Kavremover tool to…
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Do bitdefender provide Web Safe Certificate
Norton provides a Safe Web certificate that website owners can acquire to verify their site's legitimacy and enhance its security. I'm curious whether bitdefender offers a comparable Safe Web certification program for websites.
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Replaced Kaspersky using Bitdefender now facing issues printing safepay
Hi I replaced Kaspersky that I have been using for years using Bitdefender few days back. Printing in safepay is a nightmare. I saw users have complained on various issues related to this for years but does not look like they have been considered much. No print options shows up and just print all (utter illogical behavior)…
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Why does the application disappear?
Even though I install Bitdefender on Windows 11, after a few days, the icon disappears, and the application cannot be opened. I have already reinstalled it once, but the issue persists.
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I was charged twice for my annual renewal. I want a refund.
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Someone I blocked is reading all my social media messages and emails
Someone I blocked is reading absolutely everything I send via social media messages including from my private accounts and blue-ticked accounts to blue-ticked accounts, and all my emails, telegram etc. Even when i am in Instagram they seem to know whose account I have gone into to view. This is true for text sent from my…
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Is this email valid:bitdefender@2checkout.com?
Hi there, Is this the a valid email adress bitdefender@2checkout.com or a scam? Accidentally clicked a link in the email that was strange/faulty? Thanks! :)
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Why does Bitdefender open itself multiple times at startup?
Every time I start my iMac, Bitdefender opens itself at least twice putting multiple app icons in my task bar. This morning it opened four times, and I now have four Bitdefender apps open. This is maddening. Does anyone have a solution to fix this? Thanks.
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Why is it not possible to contact Bitdefender?
I have just renewed my Bitdefender and It is now due to expire in October 2025. However, after I had renewed it they sent me an email telling me that they were going to take a payment of more than twice the amount I had just paid in August 2025, two months before my next renewal is due. I realise that they like people to…
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Uncorrected Distorting in Apps
I thought I had this corrected with updating the driver and setting the text size to 200%. It was working great for days. Several days of all is well. A number of shut downs and restarts over days when I go to bed. Shut down the machine last night when all was working good. Restarted this morning to find that when I now…
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If a device has 2 admin accounts, wouldn't it still register as the same device?
Recently I have made another Admin account on the device I constantly have to sign in on to get to my account. Mainly I did it to see if it would give me the message, "new device sign-in…" Which, indeed, it did. However, it also gave me a 2FA issue, as well. Wouldn't BD show it was the device I normally use, especially…
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Leage of legends gets blocked by Bitdefender
This is really outrageous. This happened a lot of times. It blocks the loading screen before a game starts. I need to turn off every protect except anti-virus. You know what's worst? I even did a lot of exepctions for the game but it doesnt help at all. Im using Bitdefender Toal Security
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Evidences on file shredder
I want to have evidences that I use bitdefender file shredder to eliminate all the customer data (included personal data) used on a project. it is possible?
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Will BitDefender consider integration of VPN with Amazon Fire Stick?
As the demand for digital security and privacy continues to rise, many users are seeking effective solutions to safeguard their online activities, especially when using devices like the Amazon Fire Stick for streaming content. Given this growing need, it raises the question of whether Bitdefender VPN will consider…
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Is Bitdefender too 'teckky' for me?
I am just the average person who is fairly adept at managing basic internet issues, and unfortunately I subscribed to Bitdefender. Is there a simple way to just make this antivirus work efficiently but not block something every second? I am trying to work from home and it keeps cutting out my connections to my VPN to work…
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Bitdefender Mobile Questions
I keep getting a notification on my Android devices saying, "New Protection layer available in Malware Scanner. Tap to learn more and activate it" But whenever I click on it and go to the Malware Scanner it doesn't show any new features or anything.
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Can Bitdefender Security For Content Creators be included with my current subscription?
I would like to know if the new Bitdefender Security for Content Creator can be added to my current subscription with my Bitdefender Box. Would anyone know if that can be possible or will that have to be a whole other subscription to pay for?
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How To Remove Old Orbi Router with Inactive Subscription
A While back I upgraded to a new Orbi router. I have an active Netgear Armor by Bitdfender subscription my my NEW Orbi router. My old Orbi router still shows on my profile with an inactive subscription. I cannot find a way to remove my old Orbi router from my profile. Please help
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Not particularly pleased with SafePay
I like the idea of SafePay, however, I don't like that I cannot access other files while in safepay. My biggest example is for logging into specific sites that I like the added security of safepay. If I'm in a site like that, I do not want my password stored in password manager, since that makes it one more step of…
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password reset on app
Hello i want to ask you how to reset my password on app on computer. I forgot the password so now i cant change anything in the app. My email is [email removed by admin]. Thanks.