-
Are cryptominers using your device without your knowledge? from: static-hello.bitdefender.com
received an email today from "static-hello.bitdefender.com," which appeared to change the application date to today's date and prompted "grant full disk access." System preferences already had the boxes checked but were grayed out because access needs to be unlocked first. This all seems very strange to me, but if it is…
-
Facebook Messenger
I know someone has hacked into the messenger app on my phone. After changing my password the problem still exist.Is there a solution? I contacted support and all has failed with them.
-
moving from UK to EU
I will be moving soon from N. Ireland (UK) to Republic of Ireland (EU). My Bitdefender subscription is due before the move. Can I renew or do I need the exact location of new address? Thanks
-
How do I reach customer support by email please?
-
i cannot delete files since no admin access. still get notices but program has been uninstalled. v
how to remove all traces of program?
-
I've used www.utorrent site for years and since loading Bitdefender I no longer have access to it. H
Help
-
This website with rare behavior is not detected by Virustotal
Hi, what happens? [*url removed by @Flexx*] When I visited the website my RAM reached 100% in a matter of a few seconds and no antivirus engine sees this website as malicious. An interesting fact is that this attitude occurs only sometimes, as if this malicious behavior is trying to hide itself without attracting attention.
-
Were these attacks real?
Before I got Bitdefender, I called a number that was supposed to be McAfee technical help but I came to suspect was a scam. The person I talked to had me give him control of my PC and then he quickly showed me a list of times my computer had been attacked recently. It was a long and impressive list! He said it would cost…
-
Suspicious page blocked from bitdefender
bitdefender has started blocking a suspicious web page this evening. It seems to be linked to GamePass for PC. I attach the image of the page that has been blocking for a few hours now, do you think it's a false positive? Maybe related to Microsoft services? I'll start by saying I didn't notice any attempts to access my…
-
Does Bitdefender's Firewall Interfere with Certain Applications or Games?
Hello Bitdefender Community, I've recently noticed that some of my applications and games seem to be experiencing connectivity issues, especially when Bitdefender's firewall is enabled. I suspect that the firewall might be blocking some connections. Has anyone else experienced similar issues with Bitdefender's firewall?…
-
Email mistake
I was making a purchase from the apple store and signed in and had to go to email for two factor authentication. There was an email there for recent purchase and without thinking I opened the pdf and it was a reciete for $499.00 bit coin purchase thru PayPal which I never made. Would bitdefender have caught any malware if…
-
Why is my screen occasionally dimming/flashing, similar to how a screen capture does?
My macpro (M1, Sonoma 14.5) screen occasionally dims/flashes similar to how a screen capture tool does. I've checked the Accessibility settings and the "Flash the screen when an alert sound occurs" is OFF. It could be something innocuous, but it also could be a screen shot capture function of MS Teams, or a virus or…
-
What's Wrong with This Page?
Can anybody tell me why Bitdefender won't trust the webpage of a local HVAC contractor who has a good reputation among his customers? The URL in question is https://www.roessheatingandair.com/
-
Can I use BD to check if an online download is safe before I click on the download button?
For example: I went to the sejda . com / desktop webpage. There is a huge green button that says Free Download. I tried to right click on it to see if I could get BD to scan it and then tell me if it was safe or not before I clicked on it. But BD doesn't offer such a feature. It may not be possible. I don't know. BUT is…
-
Are virtual/mixed reality glasses really safe?
hello everyone! Since 2023 I have had PICO 4, and during this time I was wondering about the security of this type of device when you log in to websites or applications with your account. Can they see your account and password for your sites/accounts? After all, you are logging in from their ecosystem. I understand that…
-
What is cache memory where it is installed?
hardware components
-
suspicious webpage activity detected
I am receiving the following message by my bitdefender: Online Threat PreventionThe page…
-
Can devices see the other devices in the bitdefender account?
Hi everyone, Do my devices in my account communicate with each other? This might be a stupid question but if one of my devices would for example be infected with a malware can this device then infect my other devices through the bitdefender central? Thx
-
Watchdog agent not running
I tried to find the answer first but no joy. I was looking at my processes and it said my watchdog agent was not running. Google said that was to protect me against incoming viruses. When I go into the process monitor I dont see it as a startup option for some reason to enable it. (I found it via Revo uninstaller pgm which…
-
Invitation virus
A few weeks ago I received an email from a trusted friend, saying I was invited to an event. I clicked on the link, and attempted to log into the site with no success. Regardless, it seems like a virus was attached to the email and replicated itself to all contacts associated with the email account. I’ve heard from a…
-
Google Drive Icon multiplying
Hi there, I am getting an issue where the Google drive icon is multiplying across the screen, this is causing general slow down, the drive not syncing correctly and also keeps jumping off the page I am on (so text stops typing). I think this is related to Bitdefender but not sure exactly what part. Any help appreciated.
-
Can't submit a support ticket
It just sits there with the animation on repeat until it failes with a captcha expired message.
-
New User -- Would Like to Know More About Fixing My Own Computer
Hey, So, I'm new to Bitdefender. I purchased a subscription because it seems like a reputable company. I have only had the service for a day, but it isn't helping with some of the bugs I've had on my computer recently—hence the purchase. Whenever my computer half-breaks, I try fixing it, but it ends up almost the same. I…
-
Piratage email
Bonjour. On m a pirate mon email [email address removed by admin] Je voudrais changer cet email par un nouveau mais comme ce pirate gère mon email comment puis je faire pour changer cet email sur mon compte Bitdefender ?
-
Reset Settings Password
I have forgotten the password that restricts access to Bitdefender settings in the PC application's Settings tab. How do I reset this password. My thanks in advance for any assistance.
-
Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…
-
bdservicehost flooding my internet connection
Hello, while troubleshooting my internetconnection loss i saw in my firewall log (on my asus AC-88U router) that a pc in my network was flooding my connection. Apr 24 22:48:53 kernel: ACCEPT IN=br0 OUT=eth0 SRC=192.168.2.187 DST=34.120.68.241 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=2170 DF PROTO=TCP SPT=58643 DPT=443…
-
BitDefender threat pop-up are annoying.. How to remove ?
Hi ! There is a website (a local TV stream) which tries to connect to certain links which BitDefender sees as harmful. My problem is that each time BD throws a pop-up to tell me about it - It throws me from the window I'm in - typing in word/whatsapp/etc. - Even when writing this now - it threw me out several times… Is…
-
Bitdefender Home Scanner No Longer Produces Scan Results
I have been using the home scanner for a two or three years now and it used to work great. All of a sudden, several months, ago, it quit producing reports. When I scan the home network I get a "REPORT NOT AVAILABLE" message for every connected device. I have made no changes to my system (other than the usual Windows…
-
Security
"Bitdefender services are loading now, please wait" for days after a reboot