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Constantly being warned about http://104.155.207.188/win.pac ??
The online threat detection part of the program constantly notifies me about this whenever I open my browser, it just started on 5/14/2022 so it could be a backdoor/bot/malware of some kind. The ip is from China so I need to figure out how to fix this. I've ran many different virus/malware scanner programs and none of them…
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File Shredder has disappeared when right clicking on Recycle Bin
The option to shred files from my Recycle Bin when I right-click has disappeared. Anyone know why? Or how to get it back?
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smartphone doesn't recognize internet connection for 1 app
I went to a new Lidl store Thursday and found out I had to have the app in order to get their discounts. For some reason, the MyLidl app doesn't work on my smartphone and even after I had to get on my PC and Joined, that app still does not recognize me as having the internet on my smartphone even though I have no problem…
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High CPU usage (stays > 50% most of the times)
Dear support, I noticed high CPU usage from Bitdefender Total Security (Build 26.0.16.69). The usage stays more than 50% most of the times even after usage of more than 30 min. or so. Rest of the processes takes < 5% CPU. Attaching device details & screenshot. Also attached the log from support tool as well. Kindly assist…
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What about YTBN VIRUS FILES (.YTBN RANSOMWARE) ?
I would like to ask you, if your software, protects my against YTBN VIRUS FILES (.YTBN RANSOMWARE) Thank in advance, for your cooperation
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Find update notes
Hi, I've just had an update from Bitdefender, in which I had to restart my pc to activate it. It was an update improving the overall product, including fixes. Now I'd like to know exactly what was done. Where can I find this? Thanks! Regards
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Why is uBlock Origin for Chromium download blocked by Bitdefender?
Happens on Chromium, Chrome and Microsoft Edge (haven't tried Vivaldi yet). I try to download uBlock Origin and the download is blocked by Bitdefender as potential malware. Is there any way to add uBlock Origin as an exception in Bitdefender?
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Constant network incursions on bitbox 2 third level techs do not respond
I've got a guy in my central account almost constantly. I've got 2 more of (I guess) his machines on my bit box 2. I've been in almost constant contact with level 1 support as well as box support. Everyone is knowledgeable and wants to help. But the case and tickets are forwarded to the next level up. And there they sit…
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Moved: Good reasons to use Bitdefender Free
This discussion has been moved.
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Release details
Hello, where can i find the technical specifications of the releases of the various releases? Thanks. Nunzio
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Moved: Wo finde ich Recovery Key
This discussion has been moved.
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Moved: Password Manager - question
This discussion has been moved.
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Moved: Has anyone tried linking BitDefender/GZ to Microsoft Sentinel?
This discussion has been moved.
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Is Bitdefender an honest company?
Bitdefender claims my computer is "protected" and "no threats were detected in the past 7 days." They also claim to have run a systems scan of my computer. However, none of these things are possible since I have not yet been able to install the Bitdefender software on my computer. When I call and ask questions about all of…
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Quick Assist option
I apologize if the question is off-topic. But I really need help. Can you please tell me how I can find the Quick Assist option for remote assistance in Windows 7?
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Moved: Block Windows file sharing with Bitdefender
This discussion has been moved.
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Why will Bitdefender no longer allow me to view my AT&T/Yahoo Email anymore?
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Can i share my account with someone else?
i have a close friend who used bitdefender in the past but did not like the price so he stopped, i recently bought the antivirus and was wondering if i could share one of my device slots left with him. the reason im asking about it here is because im not sure if its against the TOS to share my device slot with someone…
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Reset iMac Client Password
Hi, How do I reset my local client password. I can't override new applications form downloading files without resetting the local client password which I seem to have forgotten. Thanks, S
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Appearance of images in desktop search bar after connection to internet
Hi. Is anyone else seeing images or symbols appear in the white search bar on the desktop after connecting to the internet? It changes. Sometimes I see what looks like a location symbol or it can just be a simple drawing of a sun or tree. Is this a genuine Windows addition or have I got an entrenched virus on my laptop?
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HELP... This is Embarrassing!...
I cant use my software password? I needed to change access in Notifications for a program. In order to do so, it requires a password. Well... I tried the password that I have saved and it does not work? I don't know what happened. The Password(s) that I have is for: 1) Being for this Forum. And, 2) Being for the software…
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Theft Protection Blocking Webpage
I'm getting this pop up and I don't know why. I never clicked or been on the webpage. Feature: Online Threat Prevention The webpage https://click.e.fanaticsretailgroup.com/ has been detected as suspicious. Although the page is not blocked, it is not recommended to continue browsing this page. Accessed by: thunderbird.exe
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Website Blacklist
Hi Bit defender team, My website name is juniorkids.co.uk. it's just a kid's Clothing selling website. This website is infected with malware showing your antivirus. We are already checking the whole website for the problem. But found nothing. So Please Whitelist this website. thank you
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Höh
The program tricks and locks off important functions. I will not buy such a mediocre expensive program again. I have to remove Bitdefender Internet Security from all 3 machines .... Masa
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How can I lockdown the bitbox2
I have a stalker, he and his friends like to use my network Almost as soon as I powered up the bitbox2 an unauthorized machine was there. Now a streaming server is there. He's inside the network. I'm sure he has the password. How can I lock the bitbox2 down so that only authorized Mac addresses get in?
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router security
hi. I have bitdefender total security loaded on two two computers running windows 10. When I run vunerability scan on one computer it says weak router password. When i run the same scan on the other computer it does not show any problem. Why?
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Why are options disabled on Protection/Antivirus/Advanced page?
Why are the various action options disabled on the Protection/Antivirus/Advanced page of my newly installed Bitdefender program. All of the options on that page are greyed out and cannot be activated/deactivated???
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Do I have to have different subscriptions as I have a Mac and a Windows
Can I have both a mac computer and a windows computer under the same subscription? I can protect 3, but, nowhere can I find the answer. I purchased the plan using a MacBook Pro. The house computer is a Windows 10.
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BitTorrent
Why has my version of Total Security stopping BitTorrent all of a sudden?
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How to subscribe to events for a given Company ID using API?
I'm trying to subscribe to events for a company using the push APIs I called the setPushEventSettings with the following parameters. But the response I get is that the Company ID is invalid I have verified the company ID with the getCompaniesList call and it has been created in the backend and also on the UI.