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Connected Device incorrect
On my BitDefenter "Account" popup, when I choose "Protection" on the left, then "Firewall, settings", Under "Application access" and "Network Adapters" it lists "Linksys MR960" which is a router that was replaced months ago with a Netgear. I cannot find where to modify this setting.
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Installation Failed message
I'm getting what looks like a generic Windows "Installation Failed" dialog box while installing Bitdefender Family Pack using a link on a relatively clean, new PC. This doesn't sound like any of the installer fails described under support and there is no error code. I've tried uninstalling and reinstalling three times and…
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Firewall notifs : RarSFX0\installer.exe to 93.184.220.29/0 Port : HTTP
Hello, I have this strange notification from Bitdefender Firewall Chemin : C:\Users\...\AppData\Local\Temp\RarSFX0\installer.exe Destination : 93.184.220.29/0 Protocole : TCP Port : HTTP What worries me, is the bad reputation of the Ip adresse and it's http and not https ... I did analysis and an other with adwCleaner, and…
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Hello everyone, please help understand
I recently download a game that's on a private server. (Lineage 2) I read on the internet that some of these files that the antivirus sees as a virus/malware/trojan are not, and they are encrypted files that antivirus can't read. Is this true? When I press the exe file to start the launcher of the game bitdefender finds…
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Install bitdefender on an offline PC that you know is infected.
Hi. I have a PC I cannot bring online due to the fact it is sending out private information in an alarming rate. How do I install bitdefender on this PC? This PC has not been in use for 2 years due to this infection. I need too prepare the PC offline. Pls help. Jhs
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How do I get this POJ to work?
I installed 3 times, this software, and gave it all of the permissions it needed but now it does nothing. How do I get it to scan??? Whoever designed it should be fired. It should easily walk me through a scan. It doesn't work at all. I went to the dashboard as well but no clear directions on how to start a scan. Im a web…
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Install bitdefender on an offline PC that you know is infected.
Hi. I have a PC I cannot bring online due to the fact it is sending out private information in an alarming rate. How do I install bitdefender on this PC? This PC has not been in use for 2 years due to this infection. I need too prepare the PC offline. Pls help.
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Dreamlab
I have been supporting Dreamlab (an app supported by Vodafone and which is involved in Covid research) on my iPad for a long time but Bitdefender now sees it as malicious and blocks it. The app uses the unused iPad computing power (usually overnight) to perform calculations. I keep getting the message that…
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Bitdefender Boot Cd find new malware not previously detected by the software on Windows 10 .
I have recently installed Bitdefender Total Security. On the face of it it looks impressive, until I downloaded the BD boot rescue CD and I scanned the system at boot. I was in for a bitter surprise because it found 44 malware items, including a number of Trojans not previously detected by the paid software . I ran the…
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Food Lion App not working with Bitdefender
How can I allow this app to work? If I turn off Bitdefender, it works fine. Is there away around this or approve the app somewhere?
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G: drive showed up
Hello, This may or may not be related to Bitdefender. I purchased and installed Bitdefender antivirus 10 days ago. Today I just noticed in my Windows 10 under my quick access toolbar that there is a G:\ drive there. I have never noticed that before. Is this something related to Bitdefender or do I need to explore further?…
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Trojan.generic.8438384
Hi, New to Bitdefender and so far very impressed. The initial full scan found and mostly deleted over 200 threats on my Mac that another big anti-virus company never caught! But there are now 24 threats that couldn't be resolved and your input would be greatly appreciated. I've searched the specific Trojan.generic number…
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Clueless
Hi I originally installed Bitdefender as l was continually getting emails about Norton this and MacAfee that. After up to 10+ a day l installed Bitdefender and they stopped immediately. They have now started coming back, and they are breeding. Any idea what this technophobe here can do? I'm old and often a bit thick.…
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Whoops! Invalid/Expired state token.
When I login I get this message. Whoops! Invalid/Expired state token. The login is successful so what does it mean? Do I just ignore it, or is there something I need to do?
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best for small business
hello sir.i need small business endpoint protection antivirus protection in my company with good firewal.can you guide me what is the best version.we are making our server2012r2 online.SO WE need good firewall.also it will not effect our file and sharing internal things.before we used symantec end point protection in our…
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Unsafe Wi-Fi Network
Why do I keep getting the message that my private, secured Wi-Fi network is unsafe?
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Changer l'adresse mail
Bonjour à toutes et tous, J’aimerais pouvoir utiliser une autre adresse mail sur la Communauté d’experts de Bitdefender. Je ne trouve pas le moyen de le faire. Est-il possible de changer son adresse mail ? Si oui, merci de me dire comment procéder est si cela est impossible, merci de me donner la marche à suivre pour que…
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Help need to rebote computer and can`t find my licence key?
i have some hard time finding my licence key, i want to rebote hole computer and just want to ensure i find my key so i feel safe removing everything from my computer including my bitdefender.. saved everything so far no problem but can´t find my licence key.... have no ideé tryed looking up videos but just "GET BITD FREE"…
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file in Bridge WordPress
Hi, Hi. All of a sudden I'm getting a file in the Bridge WordPress theme being reported by Bitdefender as a threat and it's blocked. Can you advise? Thanks.
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Bitdefender total security or safeplay
When I'm NOT on a banking or financial or any other kind of monetary site, my entire screen dumps to a "Safepay" screen, then after a second or so the whole monitor gets covered with a blue,black swirling lines. And just sits there. It's been doing this for a few weeks, so today I just disabled (hopefully) the WHOLE…
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Finding hidden apps
Hey folks I need to know where to look and how to get rid of a hidden app. My ex mentioned she was reading my new texts when I pissed her off. So where do I look. Help please
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Bitdefender Total Security Safepay splattering screen over whole monitor
First time in here. Couldn't even FIND a category for Total Security OR Safepay. Randomly, when I'm NOT on a banking or financial or any other kind of monetary site, my entire screen dumps to a "Safepay" screen, then after a second or so the whole monitor gets covered with a swirling blue/purple, black swirling lines. And…
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Over ride
How do I over ride a blocking of a site?
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Worst customer support ever.
I have tried Bitdefender and when it stopped working, I tried using the chat, but the agent closes it every time I try to start a conversation. Then I sent the company an email, but no response. This is why I went and typed my experience on the forum. I am never using the customer support for Bitdefender ever again.
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Device Locating
Hi, This seems a bit hit and miss for me. A day ago it was very quick, today, it seems as if my phone cannot be found at all. Have tried on cellular network, wifi, with phone location-data on and off.. Any ideas? Tnx.
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What's this nonsense?
I was attempting to add a post elsewhere on the board And I get this rather daft error Any ideas?
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Why Internet Explorer?
Hello, new person here in forums Came just to quench my thirst for curiosity. I noticed that Bitdefender (at least the free version for home use) is backed by Internet Explorer (or something related to it). Why this decision? In my personal experience Internet Explorer was always so unstable and this time isn't different.…
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Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
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Open and Vulnerable
Bitdefender seems to work pretty well, but it advertizes to me constantly with messages such as the one below. I was surprised to hear my "online traffic is open and vulnerable". I was under the impression that this is the type of thing I was already paying to prevent.
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GOOGLE PLAY DOENT INSTALL BIDEFENDER
MISCHIEF, SIGNED IN TO GOOGLE PLAY, DOWNLOADED BITDEFENDR SAYS ITS INSTALLED ON ANDROID DEVICE BUT IT ISNT, SO ITS AN overcomplicated piece of ******, of password authentciation garbage, tried to download 4 times and reinstall same result .