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Bank login problem
Umpqua Bank will request a secret pin code if you attempt to log in on an unrecognized device. After entering the pin code it will allow you to log in. From then on, if you log off and then log on again, the pin code is not required. However, once you shut down Chrome and then restart it again, now you will be required to…
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Restoring a quarantined file
Hi folks, BD just notified me that it had quarantined a file which I want to restore. I googled how to restore a quarantined file and it just said: "In order to locate the Bitdefender quarantine folder, please double-click on the Bitdefender icon in the system tray. This will bring out the Bitdefender dashboard. You may…
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Scary message while booting up about my anti-virus
When I turned my computer on this morning I saw before it actually booted was something about my anti-virus. I don't know verbatim but it was vaguely saying my anti-virus was deleting files. Just very strange as I've never seen this message before Does Bitdefender clean files before launch or what because this is the first…
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64 bit version?
Does Bitdefender have a 64 bit version? I run a 64 bit OS, but when I download Bitdefender, it doesn't give me a choice between 32 or 64 bit, and automatically downloads the 32 bit version. Just wondering if that's normal, thanks!
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How do I add Bitdefender to my TV when I can't send an email link?
How do I add Bitdefender to my TV when I can't send an email link? I tried to find a way to get to the Internet but nothing yet. It's a Sony Bravia 4K TV. Any suggestions will be greatly appreicated.
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Blocking My Website
This bitdefender is blocking my website from its users. Our site has a security certificate and is completely safe. This service doesn't help it's customers by keeping them away from completely secure websites. What's the scam do they want money to whitelist our site?
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when bit defender disconnected, will automatic connect?
when bit defender disconnected, will automatic connect? or must do that manually?
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Installed on Chromebook - All good except lots of text on different apps is super bold?
Use bitdefender on most of my devices, very happy with it. I just installed on my new Chromebook as i'm allowed it on several devices. During the install there was an option for something to do with bold text or high contrast and i think it said it was experimental or something.. Now when I open the Bitdefender app most of…
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Machine log too big
I've just done a scan of my computer as part of technical query The zip file is 3.3mbyte, the maximum transmissible is 2mbyte. How do I submit me request for support? Thanks for any suggestions
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Spy Pixel insertion in emails
Can Bitdefender do anything to protect against the insertion of these spy pixels in emails which are activated as soon as you open the email. ie: before you get to check it and report it as spam it has already worked out a lot about you which you would probably not want to expose. For more read this:…
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access to hp officejet 8710 blocked on lan
hi, bitdefender (+ firefox) are blocking me to access the web page of my hp officejet 8710. i have a 8720 with no problem. for both printers, i did add their (fixed) ip in the exception list. the exact message is : bit defender has blocked this page Your connection to this website is not safe due to untrusted certificate…
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Spy Pixels
Hi, I've just come across the term Spy Pixels in this BBC article https://www.bbc.co.uk/news/technology-56071437 I'd like to know if Bitdefender can detect and strip these implants from incoming email. If so, does it require special setup? If not, is it in development?
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Find my device issues
Google maps and find my device along with my timeline all show me to be 5 blocks away to 2 blocks away with same address when I am home. However I leave the house and before I'm 2 doors down my location is accurate as can be. Does this mean my phone is cloned? My phone being tracked?
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Open Office
Is there a compatibly problem with Open Office 4.1.9?
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100% Disk Usage, Numerous Updates Daily
How to permanently disable all future BitDefender updates? They always max out disk usage to 100%, very annoying.
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How do I uninstall Wondershare
I am new to bitdefender and have just done a full scan. This showed no virus etc but showed 165 password protected files which were not scanned. All thes files are in a folder called "wondershare". Checking out "wondershare" on the net I still don't now what it is, where it came from or how to get rid of it. Can any body…
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Bitdefender on Router
Does or can bitdefender vpn install on the router or just the ancillary devices?
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how to request to check out a new website
Hi, I think a page I visited is hinkey. I opened it in the instagram mobile browser -android- then went to desktop and chrome would not connect. Desktop edge did connect. There are no reviews on google. Google bareley finds name in search. FAQ answers are in 'filler text' which is used on many sites listed by google. Is…
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to merge
I have 2 bitdefender total security subscriptions the first is for 5 PCs. the other for 10 PCs of which 4 out of 10 are in use. can I transfer the first to total security with 10 PCs if so how? can I also transfer all PCs there with family pack?
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Bosta
Ativei o bloqueador de aplicativos. Escolho o aplicativo a ser bloqueado, dígito o pin e ao abrir o respectivo aplicativo ele não está bloqueado, ou seja, o pin nem é solicitado.
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What is 'Main components?' It scanned automatically.
Hi guys~~ I'm new here. Hello to everyone ^-^~ I'm using a samsung galaxy note 10+(5g model) I'm just curious about 'main component'. There is nothing's updated(google store)but bitdefender scanned 'main components'Is this safe app? Help me please
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Can anyone guide me how to configure AOL Mail POP Settings?
I am unable to perform AOL Mail POP Settings can anyone help me with how to configure AOL Mail POP Settings? https://www.emailtechnicalsupport.us/blog/aol-pop-settings/
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Aggiornamenti definizioni virus
Salve,sono Roberto, nuovo iscritto.un abbraccio ed un saluto a tutto il forum. Volevo fare una domanda:ho installato il bitdefender mobile security & antivirus sul mio samsung s21.come si fa ad aggiornare il database dei virus?non trovo il comando.grazie
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Repeated Login Prompts
Since the last update the program keeps prompting for login at random intervals after the initial login. Can anyone explain what is going on? I'm using Win 10 Home with Bitdefender Total Security.
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Installing a newer version
I am going to install a current(2021) version of total security but I still have 2 remaining months of my current Internet security subscription. If I installed the new one will I lose the 2 months remaining or it will be just carried over and will have 14-month protection? I bought the software from another retailer.
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Silenzioso
Salve a tutti, scrivo in Italiano. Nell'arco delle 24 ore il mio telefono da normale va a silenzioso molte volte e ogni vota devo rimetterlo a normale. Potete aiutarmi a risolvere il problema? Grazie
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What the...?
I'm looking at a long line of breached accounts, some, like LinkedIn, I don't even have or use. If that's the security I'm paying for, I'll hire Goofy to do the job!
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BitDefender has your back
Please get rid of this pop-up message. There is no conceivable reason in any possible universe that anyone ever needs to see such a pop-up. The fact that I continually need to keep closing this useless message is getting annoying -- almost to the point that I may switch to another antivirus program. Thank you. --Nick
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anonymous usage reports
hi ... what is the purpose of anonymous usage reports ? should i turn them on ? thanks
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Just installed Total Security and have a few questions
In the vulnerability scan it keeps telling me I’m using Firefox V 66. I’m not. I’m using the CURRENT version, which is 84.? HOW do I make Bitdefender stop whining? Safepay – what EXACTLY is it going to do? I turned it on, gave it paypal as a site, went there played with things, saw absolutely NOTHING different than any…