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WiBrain or other Devices
Does anyone have experience with the WiBrain device? My parents have been living a nightmare having had their WIFI network hacked. They’ve since switched providers and I’ve worked for weeks wiping devices and/or having the Apple Store do the service, while installing Bitdefender on their devices at my home to be off of…
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Persistent Alert Mode Pop-Up for the Same Alert
Hello, I have alert mode switched on because I want full control over which applications can and cannot connect to the internet. However, recently, I've been getting an issue where I am getting persistent pop-ups for the same thing and it seems to be when an application is sending a TCP (6) packet somewhere. I end up…
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Access denied
Dear support, I live in Minsk(Belarus) and from March I can't use Bitdefender. From March 2022 I can't update Internet Security product and also have no access to bitdefender site. From BIS update a get -> Update encountered an error (error code: -1017) Will it be fixed or it's a permanent restrictions? Thanks!
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secure connection failed
Recently, a few days ago, I started to get the "An error occurred during a connection to www.mtcfederal.com. PR_CONNECT_RESET_ERROR". I tried connecting with "EDGE" but got the same error. I can connect to this website on my smart phone using google. Can anyone tell me how to fix this problem? This is the only website that…
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2+ year member of community.bitdefender.com, but can't post links?
I tried to post a Bitdefender support page link in a post, and the post was blocked with this message: How long is long enough?
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How to stop Bitdefender blocking my internet?
My internet is no longer working despite my laptop saying it's connected to my home WiFi. It's not a problem with my WiFi as I've turned my mobile data off on my phone and still have connection using only my WiFi. The only thing that's changed since it last worked is that BitDefender asked me to confirm if my current WiFi…
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Odd issues with Bitdefender total security
I bought Bitdefender 3 years ago, and never regretted it. But now, I am having regular problems with a) navigating it and b) connecting to the internet Navigation In Protection features in Security Central, there is a (very thin) scroll bar which does what it should. Because I am trying to find out why I am having problems…
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Bitdefender's challenge.
Hi, Here is a video test from the MalwaeTips forum about tampering with Bitdefender's drivers and protected services: https://malwaretips.com/threads/bitdefenders-challenge.129753/
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How can I remove the File Shredder in the "right-click" menu?
When I right-click an archive I get the chance to scan it with Bitdefender or use the File Shredder, how can I remove the File Shredder from the right-click menu? I'm only interested in scanning the archive. This can probably be done in the Registry Editor, can anyone point me in the right direction on where I should be…
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Bitdefender is blocking access to websites that we use all the time
Been using Bitdefender for quite some time. Within the last week it is either blocking websites so you cant access them or it is blocking functionality of the websites. For example https://myjtech.digital/ when we try and login in it doesnt do anything. If i disable bitdefender I can log in just fine.…
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Cannot access websites
How do I access websites Bitdefender locks me out of? I am only allowed to open a few websites, and never any surveys. How do I fix this?
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Firewall missing from protection features dashboard
when i open the protection tab in bitdefender i see 5 icons (Antivirus, online threat, ransomeware, vulnerability, Advance threat) but no firewall icon. why is it missing/how to restore? My Bluesound application cannot see my network library when bitdefender is running as soon as i deactivate bitdefender it runs fine - so…
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Can Bitdefender Password prevent uninstalling Total Internet Security?
So, if I set a password in BTS it will prevent a user from changing or disabling the settings. But will it also prevent an Admin user (windows 11) from uninstalling the application altogether? thanks
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How to Get Bitdefender Free Trial 90 Days
Could someone kindly guide me on how to purchase a plan with a 90-day free trial? I would greatly appreciate any assistance. Thank you in advance!
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How do you get to a "403 Forbidden" web site?
www.metronet.com comes up as "403 Forbidden". Interesting as they are my service provider and I would like to get there to pay my bill.
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ANYONE KNOW HOW TO TURN OFF THIS DUMB NOTIFICATION
JUST FEW MORE OF THESE MOST ANNOYING POPUP AND I WILL UNINSTALL THE DAMN TOTAL 3YEAR PLAN I JUST PURCHASED..THERE IS NO RESOLUTION FOR THIS ANYWHERE ON THE NET. I MEAN THIS DUMB SOFTWARE DOESNT HAVE AN OPTION TO SWITCH THIS NOTIFICATION OFF...WHY CANT THE BITDEFENDER JUST SILENTLY DO ITS THING IN THE BACKGROUND WHY THE…
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Amazon
Help everything I think I have Amazon set up in security I try to log in and it gets rejected. I don't buy often but if this keeps happening I'm going to cancel Bitdefinder and get a different program. I want to be able to log into Amazon and order what I want and be done. I HATE having to redo security EVERY time and have…
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Added value?
does bitdefender central add security to NETGEAR armor?
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Bitdefender causing excessive thrashing of USB hard disk
I had a problem with Bitdefender causing excessive access (99%) to an external USB hard disk which I was using for my image back-up. I got help from Bitdefender support who suggested I do a total uninstall and fresh install of Bitdefender. This seemed to cure the problem, for a few days, then the excessive disk activity…
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Re Logging in
Every time I login to Bitdefender I receive a message that says something like "New Device" please check your email for a code. The email takes a while and then I have to enter the code etc. It's very annoying. Can anyone enlighten me on why this might happen and possible solutions. Thank You
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Bank Account
When i go into bitdefender then my account. i can be doing a transaction then it shuts down on me. i start over again go into my account then look at a account, then it shuts down on me again. what is going on with my Bitdefender account doing this to me. it is surpose to be the best and its shutting me out all the time…
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Are you an ethical hacker? You can become our next bug hunter
Bug bounty programs are designed to identify and fix vulnerabilities. Ours has been around for 7 years and it encourages security researchers to identify and submit vulnerability reports regarding virtually everything that bears the Bitdefender brand, including but not limited to the website, products and services. Being…
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How do I open a ticket to bitdefender?
I have the package family protection since several years now, but I do not find anywhere the explanation how I can open a ticket for a technical issue.
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Breakaway Audio Enhancer doesn't work with Bitdefender
I've used Breakaway Audio Enhancer for years, it's a software that improves the audio in your PC and I never had issues with it using Kaspersky, but today I switched to Bitdefender and Breakaway Audio Enhancer stopped working, this is the issue that I get when I try to open it: Whatever is happening is a false positive,…
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Bitdefender Digital Identity Protection vs Bitdefender Identity Theft
What is the difference between.. Bitdefender Digital Identity Protection and Bitdefender Identity Theft? What do they offer? And which should I pick?
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Impossible Login
Bitdefender demands login account for work. I tried several times follow all steps and nologin and use interface. This company needs change the features. I am extreme frutrated and dissasistied. Good i not buy any premiumm product for this terrible comapny. I gonna back to AVG . There i not find this issues . Bitdefender…
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Access to AOL
I have a laptop that can no longer access AOL on any of three browsers. I can access it on my phone and on my wife's desktop. So I have to believe the problem is the Bitdefender firewall somewhere. But I cannot find the problem. Any ideas?
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Communauté identifiée
Permettrait d'identifier et fédérer les membres de la communauté. D'obtenir des informations utiles au développement de la cyber sécurité, et des failles meconnues des systèmes d'exploitation, des réseaux, du web méconnu, et connu. Développer les l'efficacité et les moyens de surveillance, de veille. Protéger nos données.
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OneDrive can no longer connect
Hi, for sometime now when I open Microsoft OneDrive app on my laptop if fails to connect to my Microsoft account. If I disable the Bitdefender advanced threat defence OneDrive works fine. As soon as I re-enable this, . I have added the Onedrive.exe to the exception list but I still can not access the one drive app. Please…
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Replaced Kaspersky using Bitdefender now facing issues printing safepay
Hi I replaced Kaspersky that I have been using for years using Bitdefender few days back. Printing in safepay is a nightmare. I saw users have complained on various issues related to this for years but does not look like they have been considered much. No print options shows up and just print all (utter illogical behavior)…