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Slow computer perhaps spyware?
I think my desktop has been infected by spyware. BD doesn't find anything. Other computers on our home network are getting over 300Mbps but my desktop is getting less than 49 Mbps. Does anyone have a suggestion on how to speed up my computer?
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Community site UI glitch
Hi, When, in a post here at this site, one click on the icon of 3 dots in a circle, to the right of the post title, the menu doesn't fully open. Test on both latest chrome and Firefox. See attached screen shot. Tested at https://community.bitdefender.com/en/discussion/88472
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When will Bitdefender give us the option to stop ALL annoying pop ups?
Hello. I've been a bitdefender customer for a few years now. And this one annoying "feature" (that I consider a malware) keeps worsening my overall experience with your antivirus and is the main reason I consider changing security programs and choose one of your competitors. Every time I watch a movie, I play a game etc,…
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Can't open links
I just installed bitdefender and cannot open any links in google. please advise. thank you
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bitdefender security central is detrimental for windows performance
Hi Community, I am having great experience with Bitdefender on all my portable devices, but on my windows laptop I am really struggling with performances. After installing Bitdefender app, my laptop is really working so bad that i'm considering to remove it from the device: it's slow, laggy, slow browsing, GUI laggin…
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What should I do when a Windows update fails and causes data loss or corruption?
All I want to know is what to do if I experience data loss and corruption due to a failed Windows update and lose my data. I attempted a few other approaches to recover my data, but I was unable to find a solution. I became aware of several data recovery services for retrieving data. I can recall a few of them, including…
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ATT phone service
How to have my ATT phone service indicate it is secure. Continue having problems not secure.
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Bitdefender changes Roboform
I just moved off of Kaspersky onto Bitdefender. I have used Roboform as my password manager for many years. However, I had issues when I tried it today, with the only difference being Bitdefender. Kaspersky had a specific plugin for Firefox and other browsers, which Bitdefender does not seem to have except for antitracking…
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How to delete my account
Greeting there, I no longer use bitdefender. I would request that my account would be deleted or would like to know how to delete it. Thank you in advance
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Why Bitdefender so intrusive?
I been with Bitdefender now over 15 years, but I am becoming more and annoyed with the software. For instance, if I am in the process of creating a Youtube video, when I turn on my webcam, it triggers a pop-up in the lower right hand corner. Then I have to close it out. Also, when I use my microphone, a pop is triggered…
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Access to USB drives / Bitdefender Total Security
Hello the community, I just migrated to Bitdefender Total Security from Kaspersky because of security concern, and love the product. I have an issue that maybe was already discussed: I need to plug on my computer via an USB port my Kobo e-reader to manage my e-books and the computer does not recognise the new drive. I…
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I'm going to change my hard drive. Can I keep the license?
Maybe a basic question but I'm new to Bitdefender. I have Bitdefender Internet Security. Thanks a lot in advance.
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Defenders of the month shows incorrectly the amount of posts
Hi everyone, On my community forum page it shows incorrectly the amount of posts for the "defenders of the month" but on other users page or on a general page it shows the monthly posts for the defenders of the month correctly. Also note that it doesn't matter if I'm logged in to the forum or not, on my page it shows it…
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Gen:Suspicious.Cloud.2.@x1@aOghqyli is a virus?
Good morning, I have a problem with installing Premiere Pro ESD license. During the installation Bitdefender blocked the execution because it detected Gen:Suspicious.Cloud. 2.@x1@aOghqyli as virus. Can anyone tell me if it is a virus or a false positive how did the support of the company from which I bought the software…
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network firewall security
I contacted support and was told I had no firewall and needed to purchase Network Firewall Security ($499). Does anyone know what this "plan" is and why I was asked to purchase? Was this a scam?
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How to add Xfinity email to Email protection
I was able to add my google account, but the only option I see to add another is "outlook" which I do not have.
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Are cryptominers using your device without your knowledge? from: static-hello.bitdefender.com
received an email today from "static-hello.bitdefender.com," which appeared to change the application date to today's date and prompted "grant full disk access." System preferences already had the boxes checked but were grayed out because access needs to be unlocked first. This all seems very strange to me, but if it is…
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Facebook Messenger
I know someone has hacked into the messenger app on my phone. After changing my password the problem still exist.Is there a solution? I contacted support and all has failed with them.
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moving from UK to EU
I will be moving soon from N. Ireland (UK) to Republic of Ireland (EU). My Bitdefender subscription is due before the move. Can I renew or do I need the exact location of new address? Thanks
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How do I reach customer support by email please?
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i cannot delete files since no admin access. still get notices but program has been uninstalled. v
how to remove all traces of program?
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I've used www.utorrent site for years and since loading Bitdefender I no longer have access to it. H
Help
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This website with rare behavior is not detected by Virustotal
Hi, what happens? [*url removed by @Flexx*] When I visited the website my RAM reached 100% in a matter of a few seconds and no antivirus engine sees this website as malicious. An interesting fact is that this attitude occurs only sometimes, as if this malicious behavior is trying to hide itself without attracting attention.
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system slow down
"I've noticed my Bitdefender antivirus has been slowing down my computer significantly during scans. Are there any settings or optimizations I can adjust to reduce the performance impact while still maintaining strong protection?"
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Were these attacks real?
Before I got Bitdefender, I called a number that was supposed to be McAfee technical help but I came to suspect was a scam. The person I talked to had me give him control of my PC and then he quickly showed me a list of times my computer had been attacked recently. It was a long and impressive list! He said it would cost…
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Suspicious page blocked from bitdefender
bitdefender has started blocking a suspicious web page this evening. It seems to be linked to GamePass for PC. I attach the image of the page that has been blocking for a few hours now, do you think it's a false positive? Maybe related to Microsoft services? I'll start by saying I didn't notice any attempts to access my…
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What Can I Do To Overcome 'You Do Not Have Permission' to Shred Files
I've read other posts on this topic and none I've found help me, I apologize if I've missed a post that provide the solution. I am experiencing excessively high CPU usage when running Visual Studio 2022 and when I've opened one of my DLL projects. Other solutions/projects do not exhibit this high CPU usage even when…
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Does Bitdefender's Firewall Interfere with Certain Applications or Games?
Hello Bitdefender Community, I've recently noticed that some of my applications and games seem to be experiencing connectivity issues, especially when Bitdefender's firewall is enabled. I suspect that the firewall might be blocking some connections. Has anyone else experienced similar issues with Bitdefender's firewall?…
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Bitdefender Updates Now Working in China, But Login Issues Persist
Recently, I discovered that Bitdefender can now be installed online without the need for my router to use a VPN. However, I encountered a frustrating problem when trying to log in to my Bitdefender account. I received the following error message: "Unable to connect to the server. Sorry we are unable to connect to the…
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Very important about much needed support for Linux Zorin OS and Linux distros
With many waking up to the dangers of A.I. and corporate tracking getting worse, we are not wanting to go to Windows 11, especially the new versions due to A.I.; and Microsoft, Apple and many companies wanting to force A.I. and neuro processing units, tracking and processes down all our throats. I will NOT be upgrading my…