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Email mistake
I was making a purchase from the apple store and signed in and had to go to email for two factor authentication. There was an email there for recent purchase and without thinking I opened the pdf and it was a reciete for $499.00 bit coin purchase thru PayPal which I never made. Would bitdefender have caught any malware if…
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Why is my screen occasionally dimming/flashing, similar to how a screen capture does?
My macpro (M1, Sonoma 14.5) screen occasionally dims/flashes similar to how a screen capture tool does. I've checked the Accessibility settings and the "Flash the screen when an alert sound occurs" is OFF. It could be something innocuous, but it also could be a screen shot capture function of MS Teams, or a virus or…
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What's Wrong with This Page?
Can anybody tell me why Bitdefender won't trust the webpage of a local HVAC contractor who has a good reputation among his customers? The URL in question is https://www.roessheatingandair.com/
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Can I use BD to check if an online download is safe before I click on the download button?
For example: I went to the sejda . com / desktop webpage. There is a huge green button that says Free Download. I tried to right click on it to see if I could get BD to scan it and then tell me if it was safe or not before I clicked on it. But BD doesn't offer such a feature. It may not be possible. I don't know. BUT is…
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Are virtual/mixed reality glasses really safe?
hello everyone! Since 2023 I have had PICO 4, and during this time I was wondering about the security of this type of device when you log in to websites or applications with your account. Can they see your account and password for your sites/accounts? After all, you are logging in from their ecosystem. I understand that…
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What is cache memory where it is installed?
hardware components
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suspicious webpage activity detected
I am receiving the following message by my bitdefender: Online Threat PreventionThe page…
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Can devices see the other devices in the bitdefender account?
Hi everyone, Do my devices in my account communicate with each other? This might be a stupid question but if one of my devices would for example be infected with a malware can this device then infect my other devices through the bitdefender central? Thx
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Watchdog agent not running
I tried to find the answer first but no joy. I was looking at my processes and it said my watchdog agent was not running. Google said that was to protect me against incoming viruses. When I go into the process monitor I dont see it as a startup option for some reason to enable it. (I found it via Revo uninstaller pgm which…
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Invitation virus
A few weeks ago I received an email from a trusted friend, saying I was invited to an event. I clicked on the link, and attempted to log into the site with no success. Regardless, it seems like a virus was attached to the email and replicated itself to all contacts associated with the email account. I’ve heard from a…
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Google Drive Icon multiplying
Hi there, I am getting an issue where the Google drive icon is multiplying across the screen, this is causing general slow down, the drive not syncing correctly and also keeps jumping off the page I am on (so text stops typing). I think this is related to Bitdefender but not sure exactly what part. Any help appreciated.
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Can't submit a support ticket
It just sits there with the animation on repeat until it failes with a captcha expired message.
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New User -- Would Like to Know More About Fixing My Own Computer
Hey, So, I'm new to Bitdefender. I purchased a subscription because it seems like a reputable company. I have only had the service for a day, but it isn't helping with some of the bugs I've had on my computer recently—hence the purchase. Whenever my computer half-breaks, I try fixing it, but it ends up almost the same. I…
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Piratage email
Bonjour. On m a pirate mon email [email address removed by admin] Je voudrais changer cet email par un nouveau mais comme ce pirate gère mon email comment puis je faire pour changer cet email sur mon compte Bitdefender ?
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Reset Settings Password
I have forgotten the password that restricts access to Bitdefender settings in the PC application's Settings tab. How do I reset this password. My thanks in advance for any assistance.
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Another Possible Forum Bug ?
For the last two days, my points count has not increased as it should based on my post count. I do know that it can take 24 hours to refresh, but this is the first time it has stalled for so long. Is the site undergoing maintenance? Is anyone else experiencing this, or is the Forum software just picking on me? 😢 Have a…
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bdservicehost flooding my internet connection
Hello, while troubleshooting my internetconnection loss i saw in my firewall log (on my asus AC-88U router) that a pc in my network was flooding my connection. Apr 24 22:48:53 kernel: ACCEPT IN=br0 OUT=eth0 SRC=192.168.2.187 DST=34.120.68.241 LEN=52 TOS=0x00 PREC=0x00 TTL=127 ID=2170 DF PROTO=TCP SPT=58643 DPT=443…
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BitDefender threat pop-up are annoying.. How to remove ?
Hi ! There is a website (a local TV stream) which tries to connect to certain links which BitDefender sees as harmful. My problem is that each time BD throws a pop-up to tell me about it - It throws me from the window I'm in - typing in word/whatsapp/etc. - Even when writing this now - it threw me out several times… Is…
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Bitdefender Home Scanner No Longer Produces Scan Results
I have been using the home scanner for a two or three years now and it used to work great. All of a sudden, several months, ago, it quit producing reports. When I scan the home network I get a "REPORT NOT AVAILABLE" message for every connected device. I have made no changes to my system (other than the usual Windows…
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Security
"Bitdefender services are loading now, please wait" for days after a reboot
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Amazon
Help everything I think I have Amazon set up in security I try to log in and it gets rejected. I don't buy often but if this keeps happening I'm going to cancel Bitdefinder and get a different program. I want to be able to log into Amazon and order what I want and be done. I HATE having to redo security EVERY time and have…
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us.ck-ie.com
Bitdefender keeps blocking this url due to a revoked certificate. This happens about every hour, on several computers (Dell laptop, Lenovo desktop) even when the computer is not connected to the internet (WiFi off, ethernet cable disconnected) and sitting idle. I cannot seem to find much information about the site, nor…
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False positive malicious website
I've recently developed a website that was previously flagged as malicious (with no apparent reason as it was a pharmacy website of a friend of mine). New hosting and new design from scratch, without anything kept from the previous version. Unfortunately now that we're promoting the new version, bitdefender (and some…
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can bitdefender scan my dell laptop (win 11) in safe mode
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Possible Forum Bug?
I note that the Parental Control announcement in the News and Blogs Forum shows as having one new post, and it is bolded, as is the case with the Expert Community Guidelines post at the top of this Forum. They don't unbold when read, and the new post flag remains. Any ideas? Is anyone experiencing this? Have a great day.…
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Having trouble submitting the false positive report form
I've got a .jar file that's part of a modded minecraft pack which is being flagged as a Trojan by BitDefender. I believe that this is a false positive. I've been trying to submit the file as part of a false positive report using the form here - but I seem to be unable to submit the report with the file attached - every…
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Hostgator CPanel & Email Blocked.
Has anyone as recently as the past 2 weeks experienced issues connecting to HostGator's cPanel or even their email servers to send/receive email? URL = https://gatorXXXX.hostgator.com I've added the specific URL from the Notifications and the domain (hostgator.com) to the Online Threat Prevention Exception list, but still…
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Bitdefender Linux Version
Does anyone think that Bitdefender will come back out with the Linux version for Home Users? I may be switching from Windows to Linux soon and would still love to use my subscription for Linux Mint. I know they no longer have the Home User Version and only for the enterprise. I do hope they come back out with the Home User…
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Does McAfee and AVG fake infections to Sell their Products
My laptop showed 18 viruses by McAfee since it was on my system when I purchased it, and it suddenly popped into notification. I then ran a AVG free and it pointed out 3 Trojans. Searching for best anti virus, I found Bit Defender stood out ahead of McAfee and AVG. . But when I purchased a copy and installed, it showed no…
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ATT&T data breach
I received an email - supposedly from BitDefender - from this email address: xpressus.emsmtp.us. It was regarding the AT&T data breach. Is this an email from BitDefender?