-
Trouble with activation after purchase
I have tried every link and instruction on the dashboard and now here. I need to know if Bitdefender has a phone number for customer support for US customers.
-
why does latest bitdefender have open firewall defaults ?
why does bitdefender firewall allow "both" inbound and outbound traffic to all ports and not the specific port the application is using ? Can i set defaults somewhere ? To me this is a major security flaw.
-
PC crashes (no BSOD) and restarts to blank screen after 1.5 hours gaming.
Hello, I am wondering if anyone can help me out with this, - and by the way if I shutdown BitDefender using this (https://www.bitdefender.com.au/consumer/support/answer/88404/) the problem doesn't happen. Is this the only way to stop the problem or is there just 1 or 2 parts of BitDefender I can turn off to stop the crash?…
-
Is this PDF a malware?
Hello, a few days ago i runned an AML check of one of my BTC address, since I had to exchange some funds, i wanted to make sure they were "clean" before spending them, so yea, i found that telegram bot, entered my BTC address, runned the aml check then downloaded the PDF. The thing is: the PDF runned itself right away the…
-
LibreOffice Calc Incompatibility
In LibreOffice Calc (LibreOffice_24.8.2), I can only scroll down in my spreadsheet when Bitdefender Antivirus shield is running. Anyone else had incompatibilities between Bitdefender and LibreOffice? (incompatibility with other programs should be a category BTW)
-
How do I get Outlook to start after latest Bitdefender update?
Desktop Outlook will not start even in safe mode after the latest Bitdefender update. How do I get this to work?
-
Using Narrator screen reader with Bit Defender
Hi, I'm a long time user or Bitdefender (BD) AV and recently started using Narrator (built in Windows screen reader) to support my access to the program - I have a visual impairment. Narrator can't read any of the links or tabs on the BD UI and common keyboard hits such as Tab and Enter fail to activate or jump between any…
-
Joining from Norton, might go back. Help
Hello. I've been a user of norton for several years, but the amount of rebranding and how they have changed their support has turned me away. I subscribed to bitdefender on the 1st after doing some research and deciding that this is the right product for me. I need to protect a few devices, as well as optionally have…
-
Twitter nsfw/hate accounts in feed
Hi, On my feed in Twitter, I get sometimes NSFW content from fake channels that doesn't go away. I noticed there might be cross-origin loading of posts or at least the media. I go into more detail in this post on the Avast community, but got no answers… Is the Web Application Firewall of Bitdefender endpoint also not able…
-
Ad Blocker Help
I used the MS Edge to block ads and Bitdefender is supposed to block ads, but they still pop up. What can I do? Thanks
-
Forms no longer shown in Chrome and Safari
Hi I’m using a Mac running Sequoia 15.3. In Chrome and Safari, fillable forms are no longer displayed since today. Could this be related to Bitdefender or the update from Sequoia 15.2 to 15.3? Is anyone else experiencing this issue? Thanks!
-
Outlook won't start with bitdefender add-in
Fixed. My desktop version of outlook 365 won't start when the bitdefender add-in is active. What can i do to fix this?
-
Bitdefender support contact mail
Hi @Flexx You said in the now closed discussing https://community.bitdefender.com/en/discussion/comment/349212#Comment_349212 :"As far as I know, the email address you mentioned is not valid for sending emails. It is used solely by Bitdefender support to send replies to queries submitted by users through the Bitdefender…
-
Refund Request
ticket: 1009915662 Requested a refund and asking for an update. I already bought a subscription through Bitdefender Internet Security the day before. This account was unknown to me till I got the bill so I removed auto renew and removed the account webmaster@allthingsweb.xyz. I wouldn't doubt if there is another auto renew…
-
Android deactivating Bitdefender
On the Galaxy Tab A7 Lite, the android OS is deactivating Bitdefender every 10 to 15 days. I have to manually restart Bitdefender to get it running again. Bitdefender might want to have it's lawyers contact Google and tell them to stop trying to disable customers right to have there own antivirus like Bitdefender running…
-
Scanning Device "in background" makes my computer unusable...
I use an external hard drive from time to time. Every time I plug it in I get "Bitdefender scanning devise in background" and then all open items, mouse and keyboard are inaccessible for AGES… I would prefer NO scanning. or if it must scan, I want a timer showing its status. Also, from these conversations, there is…
-
Re Bitdefender adverts.
I have recently purchased Bitdefender, whilst browsing the Internet I keep getting Bitdefender adverts popping up which is really annoying. Is there a way to stop these ads especially as I already have Bitdender. If someone can help would be much appreciated. thanks
-
Ticket from Chat 1009894224
Hello May I have a respond about my case? Thanks
-
Eneable PowerShell to load module
Hello! I'm having trouble when working with PowerShell. I'm unable to execute Az commands (i.e : Get-AzResourceGroup) I receive an error and a notification from BitDefender (attach file). Is there any solution for that?
-
How do i fix this?
It's been 30 minutes
-
Way too many Pop Up
I'm a paid subscriber and in all honest every time your product blocks a brute force attack it feels the need to send me a pop up saying it did so (see first screen shot). Guess what I paid to have you do this, and do not need you telling me you did do it! I have shut off ALL the notifications ticks (see second screen…
-
Cannot connect Win 11 PC with an Android Windows Phone Link
Cannot connect my ASUS Win 11 PC with a Samsung S22 Android using Windows Phone Link. It works periodically then disconnects and I cannot connect them. Is Bitdefender / VPN the issue?
-
PDF shows black screen
Since I installed Bitdefender the system the system behaviour for PDF has changed. When I open a PDF (even the Bitdefender manual) I get black the PDF shown as black only. If I print the same the preview shows me the PDF correctly. Anyone experienced the same and has a solution proposal ?
-
As of the 14th Gmail is now requiring me to keep logging in. Is there a setting I need to change?
Hello All, I am suddenly needing to sign in to my Gmail every time as of yesterday the 14th. This is on my home PC. I spent several hours trying to resolve this inconvenient issue through reading others attempts to fix this. Problems of this type seem to go back for several years with various Gmail users unrelated to…
-
Lock out of my gmail account
Since I have install Bitdefender software I have been lock out of my gmail account. Hugh.
-
problems with secured sites
When I try to log in on certain sites I get rerouted to this. Can anyone tell me what I need to do in bitdefender to get passed this.
-
Referral Link - where? How?
Do you have a referral link available for referring users to your security products
-
How do I get customer support to respond
I have spent at least 2 hours going around in circles with bot BitDefender and 2Checkout and no one has answered me and I can't get support. Please Help
-
Persistent Alert Mode Pop-Up for the Same Alert
Hello, I have alert mode switched on because I want full control over which applications can and cannot connect to the internet. However, recently, I've been getting an issue where I am getting persistent pop-ups for the same thing and it seems to be when an application is sending a TCP (6) packet somewhere. I end up…
-
2+ year member of community.bitdefender.com, but can't post links?
I tried to post a Bitdefender support page link in a post, and the post was blocked with this message: How long is long enough?